This person's Freedom of Information requests (approximately 80)
It's a very short report considering it took so long to produce. The next PACAC scrutiny meeting of PHSO is to be held on 23rd November 2020 but onc...
Complaint figures for 2019/20:
https://www.whatdotheyknow.com/request/complaints_upheld_in_201920_and#incoming-1632458
Table:
https://www.whatdot...
Many thanks. So now we know who didn't want a review of historic NHS complaints. The very people who most need to learn from them.
Yours faithful...
I have been thoroughly confused over the years by PHSO statistics. Here is something I previously wrote. I doubt it will add clarity, but it may illu...
I have to agree with other postings on this thread that PHSO statistics cannot be relied upon for consistency. Within the annual report there are of...
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
Dear Della Reynolds
RE: Your information request: R0000855
I write in response to your request dated 27 August 2...
Caroline Hanman, thank you for the update on this issue as it is only by people sharing their experience that we can see if any of the PHSO rhetoric be...
Because by default, if they don't look at individual cases, they will have to look at a group of cases proving the same PHSO failings. It becomes syste...
It would appear that Mr Behrens's costs average no more than £500 per visit yet a single visit to the UK of the South African Ombudsman was costed a...
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
I can hear the answer now PHSOthefacts.
'We do not hold that information'!!!!!!!! There got it in before them, but shocking state of affairs, as eve...
It is very difficult to determine the number of complaints - when people have submitted actual case papers and evidence and for parliamentary cases via...
At the PACAC hearing today, Rob Behrens made a big thing of open meetings and of the dozens of meetings he has had with complainant:
https://www.parl...
Dear Ms Reynolds,
Request for information under the Freedom of Information Act 2000
Further to your email dated 19 December, in which you r...
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
phsothefacts,
You might be interested in this FTT decision:
http://www.bailii.org/uk/cases/UKFTT/GRC/2018/2018_0074.html
It concerns a woman whos...
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
I think that is where the phrase 'all in it together' comes from. But not to worry it's all open and transparent now. Ha ha.
End of year fiddling is quite likely widespread but it is still fraud.
Dear Della Reynolds
RE: Your information request: R0000095
I write in response to your email of 4 July 2018 in regards to your
request for...
Wow they have mixed up someone else (Mr Taher probably has no idea he had a response!) on your FOI request.
"Once data has been provided to our unit,...
Dear Ms Reynolds
Freedom of Information Request Reference No: 2018040000452
I write in connection with your request for information which was recei...
Dear Ms Reynolds,
Internal Review of Freedom of Information request (FDN-275104)
I have considered your previous correspondence including y...
This person's 317 annotations
Yet another national scandal which passed under the PHSO radar. They seem totally unable to spot patterns of systemic failure.
PHSO continually conflate data in their annual reports and use variable terminology from year to year making comparisons difficult. They have conflated...
Thank you. It's all a sham really isn't it. Accountability theatre.
Is Dr Kirkham Richard Kirkham?
This could be true J Roberts. The stats released by PHSO rarely tell the whole story. We have reduced uphold rates at the same time that many have comp...
To uphold just 38 cases from a total of 5,744 submitted gives an uphold rate of just 0.6%. In other words 99.4% of the people who took the trouble to m...
I see from another FOI response that PHSO investigated just 90 parliamentary complaints in 2018/19 from a total of 5,744 submitted. The ombudsman uphel...
It may be that PHSO have submitted 'irrelevant' legal advice to the tribunal - alternatively it could be that they all agree to deem the legal advice '...
Has anyone looked up the tribunal ruling regarding Prince Charles ‘spider letters’? The royals clearly did not want to reveal these letters but were re...
Caroline Hanman, thank you for the update on this issue as it is only by people sharing their experience that we can see if any of the PHSO rhetoric be...
Not sure where they said they look at 'group' complaints AE? I think this response doesn't answer my question which was when did the select committee...
PHSO do offer the chance to apply for the material evidence with the 'provisional view' report but give a very short time for the complainant to respon...
I can't find the reply from PHSO?
How have they drastically reduced review times in the last three months? They must have done so by changing the criteria or the process.
Send it to Bernard Jenkin chair of PACAC
PHSO is unaccountable to members of the public. Judicial review is costly and narrow in remit. Virtually impossible to win. PACAC do not look at indivi...
I think that the reference is in relation to 'legal judgments'. PHSO do not make legal judgments as they are 'quasi-judicial'.
2. The Ombudsman ass...
I'll just leave this here. http://phsothefacts.com/misconduct-in-public-office/
I'm laying money on the fact that under the previous data handling system there was no key word criteria storage which would enable them to locate this...
That's probably a bit of window dressing as they have recently lost an ET to a disabled member of staff and I do believe there are others in the pipeli...
Agreed M Boyce but I very much doubt that this happens.
What does this mean? "The PHSO’s role is not to assess whether the ICO correctly interpreted the DPA, but, for example, to assess whether it followed...
Bet you never thought things could get worse at PHSO. But they have! Pull up the drawbridge the public are trying to hold us to account!