There is more than one person who uses this site and has this name. One of them is shown below, you may mean a different one: phsothefacts Pressure Group
phsothefacts Pressure Group
Joined WhatDoTheyKnow in 2014
Send message to phsothefacts Pressure Group
The aim of the pressure group is to demonstrate to PASC that the Parliamentary and Health Service Ombudsman is not fit for purpose and should be totally reformed.
http://phsothefacts.com/
Twitter: phsothefacts@nothearingus
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This person's Freedom of Information requests (approximately 62)
Conflict of interest register.
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by Jt Oakley on .
Awaiting classification.
Family member having an ongoing case with land registry
To be fair, thousands of people seem to be doing so.
PHSO pay gap.
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by phsothefacts Pressure Group on .
Awaiting classification.
End of year fiddling is quite likely widespread but it is still fraud.
Cases upheld against GPS and NHS Trusts
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Successful.
Dear Della Reynolds
RE: Your information request: R0000095
I write in response to your email of 4 July 2018 in regards to your
request for...
Wow they have mixed up someone else (Mr Taher probably has no idea he had a response!) on your FOI request.
"Once data has been provided to our unit,...
Information regarding FOI request handling
Response by Metropolitan Police Service (MPS) to phsothefacts Pressure Group on .
Partially successful.
Dear Ms Reynolds
Freedom of Information Request Reference No: 2018040000452
I write in connection with your request for information which was recei...
Reference to the 'design authority/team' in PHSO minutes.
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Partially successful.
Dear Ms Reynolds,
Internal Review of Freedom of Information request (FDN-275104)
I have considered your previous correspondence including y...
Making changes to final reports.
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by Brenda Prentice on .
Successful.
And all this time the public have been told a final report can't be changed. Apparently they can.....
So I wonder, do authorities who also will not c...
Complaints against private healthcare providers delivering NHS contracts.
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Successful.
Dear Della Reynolds
PHSO reference FDN-275094
Response to your request for information
Thank you for your request of 28 February 2018. Ou...
Complaints to PHSO about Liverpool Community Health (LCH)
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Awaiting classification.
Dear Della Reynolds,
Re: Your Information Request - FDN-275056
Thank you for your email of 11 March 2018.
Please find attached the ta...
Internal data on FOI request regarding PHSO design team
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Successful.
Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
___...
What is the 'design team'?
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Partially successful.
Dear Della Reynolds,
Re: Your Information Request - FDN-275010
Thank you for your email of 23 January 2018. I am writing in response to
yo...
PHSO and Ministerial inquiries
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by phsothefacts Pressure Group on .
Information not held.
It is my belief that there have been no other 'ministerial inquiries' which shows that the chance of using this method to hold PHSO to account is equiv...
Ombudsman legal remit
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by Brenda Prentice on .
Successful.
And we are asked to trust them......? They are too clever by far and will avoid justice to plebes like us at all costs.
Trust them...? Why should we...
Requests for a review 2016 - 2017
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by M Boyce on .
Successful.
I agree with both of your comments. Quangos like ombudsmen organisations exist only so the establishment can pretend that ordinary folks will have some...
Number of investigations fully upheld 2016/17
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Successful.
Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
___...
staff turnover at PHSO
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by D. Moore on .
Partially successful.
Does anyone know of a public body with a higher staff turnover? From the Annual Report:
"Staff turnover
Staff turnover was 31% in 2016-17; higher...
External Audit arrangements at PHSO
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by Brenda Prentice on .
Partially successful.
Thank you Della, you have just shown the PHSO for what they are.
Corrupt! Yes that was my experience, I have the evidence but nothing done about it....
PHSO Customer Care Team
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by A.E. on .
Partially successful.
"In 2015/16 the CCT handled 593 service complaints and dealt with 1969 complaints about our decisions."
Wow, almost two thousand complaints in one ye...
Percentage of review requests for 2014/15 and 2015/16
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Successful.
Dear Della Reynolds,
Your information request: FDN- 274485
I write in response to your email of 14 March 2017 in which you requested
infor...
Ombudsman powers to reopen an investigation
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Long overdue.
Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
___...
Number of fully upheld cases for 2015-16
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Successful.
Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
___...
Correspondence alleging cover up or collusion by PHSO staff.
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Information not held.
Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
___...
Data for Steve Brown Head of Risk and Assurance.
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by Jt Oakley on .
Successful.
There maybe a reason why Steve Brown supports such a low rate of correction of the work of the FOIA department,
Apparently he checks all the relevant...
Unsafe hospital discharge
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by Brenda Prentice on .
Successful.
How can it be possible for PHSO to make a report on unsafe hospital discharge, when it doesn't know if there is such a thing as it doesn't have the da...
Cost of report into unsafe hospital discharge
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Information not held.
Dear Della Reynolds
Your information request: FDN-261374
I write in response to your email of 28 June 2016 in which you asked for
informat...
This person's 287 annotations
Clinical advisors - Mental health social workers
Request to Parliamentary and Health Service Ombudsman by cathy dunne. Annotated by phsothefacts Pressure Group on .
Awaiting classification.
I have to agree 'pointless' and 'harmful'. I have no trust in these consultations any more. They are just distractions. Meaningless activity to show...
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
Your case study - so well articulated - is very valuable to others who follow you down the 'review' path. Give me the green light and I will put your...
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
I don't think that many public bodies disagree with the final decision and therefore suffer the sham review process because PHSO don't determine a fina...
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
It would appear that the review process is just a nod to natural justice. PHSO decisions are not binding just advisory. It would be interesting to know...
Turnover of caseworkers in 2017/18 - cases with multiple caseworkers
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by phsothefacts Pressure Group on .
Information not held.
Open, transparent and accessible? Nothing has changed at PHSO under Rob Behrens
Senior personnel: the departed, the moved around and the new since 1 April 2017
Request to Parliamentary and Health Service Ombudsman by D. Moore. Annotated by phsothefacts Pressure Group on .
Successful.
Surely the processes of PHSO should be coordinated by the design team according to this FOI response.
https://www.whatdotheyknow.com/request/referenc...
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
Thanks Neil - want to join us?
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
Yes you have to fight no matter the odds. Helplessness is not an option.
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
Legal ambiguity is much better than legal certainty when drafting legislation and very clever people spend many hours constructing the text so that con...
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
The legal ambiguity is not there by chance but by design. It means that there is no mechanism for altering a final report creating a one-way valve to o...
PHSO pay gap.
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by phsothefacts Pressure Group on .
Awaiting classification.
End of year fiddling is quite likely widespread but it is still fraud.
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
PHSO tight-lipped in regard to these specific questions regarding legislation. Seems they are able to make it up as they go along.
https://www.whatd...
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
I think you will find that the legality of PHSO quashing a report without recourse to the courts is still a grey area and one which needs to be tested....
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
Go for it!
Upheld review information including the year 2017-18
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by phsothefacts Pressure Group on .
Awaiting classification.
According to Rob Behrens
"A new user-friendly, more effective case handling process for complainants has also been introduced. It puts them at the f...
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
Yes, an interesting oversight. No mention whatsoever of the 'review' stage or customer care team. After the final report, there is only recourse to co...
Deceit in evidence from a Government Service
Request to Parliamentary and Health Service Ombudsman by C Rock. Annotated by phsothefacts Pressure Group on .
Refused.
They ‘give it consideration ‘ by stating that it makes no difference to the findings. I’ve read it from them many many times. Standard practice. They h...
PHSO pay gap.
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by phsothefacts Pressure Group on .
Awaiting classification.
There logically must be more or how did they create their table of findings? The pay gap data was released on 31st March and my request was just days l...
PHSO pay gap.
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by phsothefacts Pressure Group on .
Awaiting classification.
Bizarre indeed. It is just not credible that PHSO is not holding this data.
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
As your shocking story reveals they make it up as they go along with the impunity of an unaccountable body.
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
It used to be called the review team before but was discredited hence the new and improved customer care team who won an award evidently. Another rebra...
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
The CCT at PHSO take many months to carry out a review which leads you to believe that they are carefully considering all the evidence. However, it oft...
The difference between data and metadata
Request to Information Commissioner’s Office by Jt Oakley. Annotated by phsothefacts Pressure Group on .
Successful.
I actually believe that they 'make it up as they go along' with the guiding principle of protecting those in authority. They assume that we only know o...
The difference between data and metadata
Request to Information Commissioner’s Office by Jt Oakley. Annotated by phsothefacts Pressure Group on .
Successful.
It makes me very suspicious when organisations don't respond on public sites but ask you to contact them privately. I would have thought that the ICO s...
The PHSO sham review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Partially successful.
The discretionary powers of judges allow this single individual to decide which evidence is relevant and which to dismiss. By eliminating key evidence...