There is more than one person who uses this site and has this name. One of them is shown below, you may mean a different one: phsothefacts Pressure Group
phsothefacts Pressure Group
Joined WhatDoTheyKnow in 2014
Send message to phsothefacts Pressure Group
The aim of the pressure group is to demonstrate to PACAC that the Parliamentary and Health Service Ombudsman is not fit for purpose and should be totally reformed.
http://phsothefacts.com/
Twitter: @phsothefacts
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This person's Freedom of Information requests (approximately 73)
Staff pay
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Awaiting classification.
Dear Della Reynolds
RE: Your information request: R0000627
I write in response to your information request sent...
Reduction in time to apply for a review at PHSO
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by M Boyce on .
Awaiting classification.
PHSOthefacts, have you had a chance to look at the FOI request: :'Average length of time to carry out a review'?
11 months just to decide whether to c...
Rob Behrens overseas visits.
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Awaiting classification.
Dear Della Reynolds
RE: Your information request: R0000572
I write in response to your information request sent...
PACAC scrutiny of PHSO
Request to House of Commons Administration Committee by phsothefacts Pressure Group. Annotated by A.E. on .
Long overdue.
What a surprise, providing links to brief comments when you asked for policy. Typical behaviour by Government departments and public bodies. They don't...
Rob Behrens naming and shaming public bodies
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Successful.
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
MP complaints regarding DWP
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by Brenda Prentice on .
Successful.
I can hear the answer now PHSOthefacts.
'We do not hold that information'!!!!!!!! There got it in before them, but shocking state of affairs, as eve...
Parliamentary complaints table
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by phsothefacts Pressure Group on .
Successful.
It is very difficult to determine the number of complaints - when people have submitted actual case papers and evidence and for parliamentary cases via...
Attendance at the 12th October PHSO round table meeting
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by J Roberts on .
Successful.
At the PACAC hearing today, Rob Behrens made a big thing of open meetings and of the dozens of meetings he has had with complainant:
https://www.parl...
Closed cases - annual report 2017/18
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Successful.
Dear Ms Reynolds,
Request for information under the Freedom of Information Act 2000
Further to your email dated 19 December, in which you r...
Staff Survey 2018
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Refused.
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
Complaints against private healthcare providers delivering NHS contracts.
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by J Roberts on .
Successful.
phsothefacts,
You might be interested in this FTT decision:
http://www.bailii.org/uk/cases/UKFTT/GRC/2018/2018_0074.html
It concerns a woman whos...
Quality Assurance Associates at PHSO
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Successful.
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
Conflict of interest register.
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by phsothefacts Pressure Group on .
Partially successful.
I think that is where the phrase 'all in it together' comes from. But not to worry it's all open and transparent now. Ha ha.
PHSO pay gap.
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by phsothefacts Pressure Group on .
Refused.
End of year fiddling is quite likely widespread but it is still fraud.
Cases upheld against GPS and NHS Trusts
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Successful.
Dear Della Reynolds
RE: Your information request: R0000095
I write in response to your email of 4 July 2018 in regards to your
request for...
Wow they have mixed up someone else (Mr Taher probably has no idea he had a response!) on your FOI request.
"Once data has been provided to our unit,...
Information regarding FOI request handling
Response by Metropolitan Police Service (MPS) to phsothefacts Pressure Group on .
Partially successful.
Dear Ms Reynolds
Freedom of Information Request Reference No: 2018040000452
I write in connection with your request for information which was recei...
Reference to the 'design authority/team' in PHSO minutes.
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Partially successful.
Dear Ms Reynolds,
Internal Review of Freedom of Information request (FDN-275104)
I have considered your previous correspondence including y...
Making changes to final reports.
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by Brenda Prentice on .
Successful.
And all this time the public have been told a final report can't be changed. Apparently they can.....
So I wonder, do authorities who also will not c...
Complaints to PHSO about Liverpool Community Health (LCH)
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Successful.
Dear Della Reynolds,
Re: Your Information Request - FDN-275056
Thank you for your email of 11 March 2018.
Please find attached the ta...
Internal data on FOI request regarding PHSO design team
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Successful.
Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
___...
What is the 'design team'?
Response by Parliamentary and Health Service Ombudsman to phsothefacts Pressure Group on .
Partially successful.
Dear Della Reynolds,
Re: Your Information Request - FDN-275010
Thank you for your email of 23 January 2018. I am writing in response to
yo...
PHSO and Ministerial inquiries
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by phsothefacts Pressure Group on .
Information not held.
It is my belief that there have been no other 'ministerial inquiries' which shows that the chance of using this method to hold PHSO to account is equiv...
Ombudsman legal remit
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by Brenda Prentice on .
Successful.
And we are asked to trust them......? They are too clever by far and will avoid justice to plebes like us at all costs.
Trust them...? Why should we...
Requests for a review 2016 - 2017
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by M Boyce on .
Successful.
I agree with both of your comments. Quangos like ombudsmen organisations exist only so the establishment can pretend that ordinary folks will have some...
This person's 318 annotations
Complaints against Information Commissioner's Office
Request to Parliamentary and Health Service Ombudsman by Jonathan Baines. Annotated by phsothefacts Pressure Group on .
Successful.
What does this mean? "The PHSO’s role is not to assess whether the ICO correctly interpreted the DPA, but, for example, to assess whether it followed...
PHSO organisational ‘family tree’ of public facing employees
Request to Parliamentary and Health Service Ombudsman by Jt Oakley. Annotated by phsothefacts Pressure Group on .
Partially successful.
Bet you never thought things could get worse at PHSO. But they have! Pull up the drawbridge the public are trying to hold us to account!
Quashing reports - advice from legal team and senior colleagues
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by phsothefacts Pressure Group on .
Refused.
All we learn from this is that they know they are on dodgy legal ground. Why was the content of the letters redacted? They would need to provide prop...
All information concerning functus officio
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by phsothefacts Pressure Group on .
Refused.
Mmm methinks the Ombudsman is vulnerable on this issue and acting defensively to protect itself. Has Mr Behrens overstepped his remit?
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
I thought it was a requirement of data protection law to say whether or not the information was held. They then given dubious reasons not to release it...
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
If you don't feel that ICO has carried out a proper job then you can always complain about them to PHSO. Anyone seen the backscratcher?
Quashing reports - advice from legal team and senior colleagues
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by phsothefacts Pressure Group on .
Refused.
On this issue of 'review' this rather dated document sets out the legal position regarding review by the courts. It is clear that there was some hesit...
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
Mark Boyce you may be interested to see the response given by PHSO to this request on 'quashing reports'.
https://www.whatdotheyknow.com/request/omb...
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
In theory a review will look again at a disputed case to determine if PHSO followed the correct procedure and evaluated the evidence impartially/fairly...
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
I do believe that own initiative powers is just a badge to wear as Rob Behrens himself says they would be used only in exceptional circumstances. The...
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
I have recently been reading the 1967 debates in Hansard concerning the setting up of the Parliamentary Commissioner - later to become the Ombudsman....
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
My take on this is the government originally designed PHSO as a one-way valve to oblivion. Once the final decision is made it is set in stone and only...
Parliamentary complaints table
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by phsothefacts Pressure Group on .
Successful.
It is very difficult to determine the number of complaints - when people have submitted actual case papers and evidence and for parliamentary cases via...
Happiness of complainants with PHSO service
Request to Parliamentary and Health Service Ombudsman by D. Moore. Annotated by phsothefacts Pressure Group on .
Successful.
Good question. The Service Charter data doesn't provide this information so how did PHSO independently source it? Also, when in the process were they...
Value for Money report - 81,899 responses to enquiries
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by phsothefacts Pressure Group on .
Refused.
Rob Behrens and Amanda Campbell were also asked to be clear about the number of enquiries received and the number of complaints. They hide their true...
Rob Behrens naming and shaming public bodies
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by phsothefacts Pressure Group on .
Successful.
Rob Behrens definitely used the term 'name and shame' at the Ombudsman's Annual Conference. The Ombudsman has no powers of compliance so any public bo...
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
And this is apparently referred to as 'Mr Behrens reaching out' to restore public confidence.
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
Anyone concerned about the role of PHSO should attend the PACAC meeting on Tuesday 8th January at Westminster at 10.00 am. PACAC need to be aware that...
Complaints against Information Commissioner's Office
Request to Parliamentary and Health Service Ombudsman by Jonathan Baines. Annotated by phsothefacts Pressure Group on .
Successful.
Zero cases upheld against ICO and in return ICO don’t uphold against PHSO. Cosy as long as you are inside the club.
Identify the Correct Authority
Request to Parliamentary and Health Service Ombudsman by De Bert. Annotated by phsothefacts Pressure Group on .
Awaiting classification.
Follow the yellow brick road...... and you will find that no one is interested in your complaint. Not PACAC nor PHSO.
Value for Money report - 81,899 responses to enquiries
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by phsothefacts Pressure Group on .
Refused.
Do I detect PHSO pulling up the drawbridge?
Number of PHSO fresh/new investigations conducted directly after the final report.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
Open, transparent and reaching out to the public says Rob Behrens of the new look PHSO. Then closes down FOI requests when it is ‘too much trouble’ to...
PHSO and clinical advisers identity
Request to Parliamentary and Health Service Ombudsman by minal mistry. Annotated by phsothefacts Pressure Group on .
Successful.
Your case sounds very similar to the Miller case against 2 doctors who were not informed of the complaint against them and not given the opportunity to...
Clinical advisors - Mental health social workers
Request to Parliamentary and Health Service Ombudsman by cathy dunne. Annotated by phsothefacts Pressure Group on .
Awaiting classification.
PHSO - open, transparent and fair? Mmmmmmmmmm
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
This is a very messy situation, not least because all Ombudsmen have different rules. PHSO can hide behind the confusion so they don't want to clarify...