Nicholas Wheatley
Joined WhatDoTheyKnow in 2017
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This person's Freedom of Information requests (approximately 28)
Communications between the Board and PHSO staff
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by J Roberts on .
Awaiting internal review.
11 May 2022
'Polly Curtis and Anne Davies have been appointed to the Board of the Parliamentary and Health Service Ombudsman with effect from Monday...
Complaints about Shrewsbury and Telford NHS Trust maternity unit
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by J Roberts on .
Successful.
Ombudsman Rob Behrens speaks to the Guardian's health editor Andrew Gregory about the scandal:
'“We have now been effectively excluded from the so-ca...
Details of collaborative work with the PHSO
Response by NHS Resolution to Nicholas Wheatley on .
Successful.
Dear Mr Wheatley,
Your request for information below has been considered. Please find
attached our response.
Kind regards,
Edie
...
Statistical reports relating to transition calculations for the New State Pension
Response by Department for Work and Pensions to Nicholas Wheatley on .
Information not held.
Dear Nicholas Wheatley,
I am writing in response to your request for information, received 15th
November.
Yours sincerely,
DWP Central FoI Team...
Statistical Reports relating to the transition to the New State Pension
Response by Department for Work and Pensions to Nicholas Wheatley on .
Information not held.
Dear Nicholas Wheatley,
I am writing in response to your request for information, received 11th
October.
Yours sincerely,
DWP Central FoI Team...
Statistical reports relating to the transition to the New State Pension
Response by HM Revenue and Customs to Nicholas Wheatley on .
Information not held.
Dear Mr Wheatley,
We are writing in response to your request for information, received 11
October.
Yours sincerely,
HMRC Freedom of Information...
The volume of correspondence between the NAO and the PHSO
Response by National Audit Office to Nicholas Wheatley on .
Partially successful.
Dear Nicholas Wheatley,
Please find, attached, our response to your Freedom of Information request
(our ref: FOI-1471).
Yours sincerely,...
Joint protocol with the PHSO
Response by National Audit Office to Nicholas Wheatley on .
Successful.
Dear Nicholas Wheatley,
Please find, attached, a letter in response to your Freedom of Information
request, together with the information you re...
Staff surveys and pulse surveys for 2015-16, 2016-17, 2017-18
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by J Roberts on .
Successful.
'We've just published the results of our 2020 staff survey. You can read them on our website:'
https://twitter.com/PHSOmbudsman/status/13975557025671...
Further legal advice for decision notice FS50778473
Response by Information Commissioner's Office to Nicholas Wheatley on .
Successful.
18 December 2019
Case Reference Number IRQ0897125
Dear Mr Wheatley,
I write in response to your recent request for information. We rece...
Legal advice for decision notice FS50778473
Response by Information Commissioner's Office to Nicholas Wheatley on .
Successful.
3 December 2019
Case Reference Number IRQ0889226
Dear N Wheatley
Request for Information
Further to our acknowledgement of 13 Novembe...
All information concerning functus officio
Response by Parliamentary and Health Service Ombudsman to Nicholas Wheatley on .
Refused.
Dear Mr Wheatley
RE: Your information request: R0000735
I write in response to your email requesting a review of your Freedom of
I...
Quashing reports - advice from legal team and senior colleagues
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by J Roberts on .
Refused.
One man's attempt to have a report quashed:
"He [Ombudsman Rob Behrans] has refused to explain why or enter into correspondence on this matter. His...
Report to PACAC in January 2019 regarding historic cases
Response by Parliamentary and Health Service Ombudsman to Nicholas Wheatley on .
Successful.
Dear Mr Wheatley
RE: Your information request: R0000742
I write in response to your email to the Parliamentary a...
When will the Board Meeting Minutes for 2018 be released?
Response by Parliamentary and Health Service Ombudsman to Nicholas Wheatley on .
Successful.
Thank you for contacting the Parliamentary and Health Service Ombudsman’s (PHSO) Freedom of Information and Data Protection Team. This is to confirm w...
When is a case regarded as "functus officio"?
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by M Boyce on .
Refused.
Great.
I already have done. I'm waiting to hear back from them.
Requests for a review 2017-18
Response by Parliamentary and Health Service Ombudsman to Nicholas Wheatley on .
Successful.
Dear Mr Wheatley
RE: Your information request: R0000275
I write in response to your email of 3 October 2018 rega...
How many caseworkers are employed by PHSO
Response by Parliamentary and Health Service Ombudsman to Nicholas Wheatley on .
Successful.
Dear Mr Wheatley
Thank you for your email.
Following your query, we requested our HR department review the figures provided for Questions 2 and 3 of...
Upheld review information including the year 2017-18
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by M Boyce on .
Partially successful.
The astonishing thing about this information is that it shows how the PHSO has become much more unfair since Rob Behrens took charge. Before Behrens th...
When will the Quarterly Performance Statistics for 2018 be released?
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by M Boyce on .
Successful.
Exemplary.
How many external reviews were carried out during 2015-16, 2016-17, 2017-18?
Response by Parliamentary and Health Service Ombudsman to Nicholas Wheatley on .
Successful.
Dear Mr Wheatley
RE: Your information request: R0000128
I write in response to your email of 29 July 2018 regard...
Pre-action letters for Judicial Review
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by M Boyce on .
Successful.
Nicholas Wheatley
You're request has revealed some interesting information.
Why was there five times fewer pre-action letters in 2017 compared to 201...
Details of compensation paid out by PHSO
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by J Roberts on .
Successful.
The number of payments halved from 28 in 2015 to 14 in 2016.
The average payment also fell, from £188 in 2015 to £135 in 2016.
In 2017 the number...
No of investigations of complaints in which the complainant was represented by an advocacy organisation in 2016/17
Response by Parliamentary and Health Service Ombudsman to Nicholas Wheatley on .
Partially successful.
Dear Mr Wheatley,
Re: Internal Review of your Freedom of Information Request (our ref:
274875)
I have considered your previous corresponde...
Upheld reviews and associated information
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by phsothefacts Pressure Group on .
Successful.
I can't really see the point in upholding if you are not going to change the decision. Very few cash payments made so what is the benefit of going thro...
This person's 38 annotations
The legal minefield of the PHSO re-opening of cases and the PHSO commencement of fresh/new investigations.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by Nicholas Wheatley on .
Refused.
Thanks Mark.
Rob Behrens is giving evidence online to the Pascoe Hearing on Southern Health on Friday if anyone is interested.
You have to apply fo...
The legal minefield of the PHSO re-opening of cases and the PHSO commencement of fresh/new investigations.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by Nicholas Wheatley on .
Refused.
Slightly off topic but David Allen Green is writing an article on the PHSO and looking for information from people who have experienced the service. Wo...
Merged stats + PACAC's rebuke to Ombudsman over unevidenced claims to the committee
Request to Parliamentary and Health Service Ombudsman by D. Moore. Annotated by Nicholas Wheatley on .
Partially successful.
David Allen Green is writing an article on the PHSO and looking for information from people who have experienced the service. Would be useful if anyone...
Ombudsman's salary incorrectly excluded from Main Estimates - Treasury error
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by Nicholas Wheatley on .
Information not held.
David Allen Green is writing an article on the PHSO and looking for information from people who have experienced the service. Would be useful if anyone...
Complaints upheld in 2019/20 and FOI responses
Request to Parliamentary and Health Service Ombudsman by D. Moore. Annotated by Nicholas Wheatley on .
Partially successful.
I may have misinterpreted this move though. If it is publishing the FOI information on the website as well as replying to WDTK then that is fine. The I...
Complaints upheld in 2019/20 and FOI responses
Request to Parliamentary and Health Service Ombudsman by D. Moore. Annotated by Nicholas Wheatley on .
Partially successful.
I don't share your confidence that moving FOI requests away from WDTK and onto the PHSO website is a good thing. PHSO will then control all the data an...
Complaints and review requests 2018/19
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by Nicholas Wheatley on .
Successful.
The stats they have provided for 2017/18 are very different from the stats they provided last year which can be found here
https://www.whatdotheyknow....
All information concerning functus officio
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
Perhaps they are just time wasting. I don't think they ever find in favour of disclosing LPP information.
All information concerning functus officio
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
Thanks for the info J Roberts. It's interesting that the CEO and Ombudsman discussed measures "including not retaining information...and publishing mor...
All information concerning functus officio
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
I see. So actually the new system probably can be searched electronically but they've left all the old information on the old system which is inaccessi...
All information concerning functus officio
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
They are certainly clamping down on FOI requests. It's nice to know that the PHSO are such a public spirited organisation. I wonder how that sits with...
Quashing reports - advice from legal team and senior colleagues
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
Thanks for the info J Roberts
I agree that section 7(2) of the PCA isn't relevant as it only applies to ongoing investigations. The ICO always seems...
Quashing reports - advice from legal team and senior colleagues
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
I shouldn't think anyone will be surprised that the ICO has found in favour of the PHSO.
https://docs.google.com/document/d/1utyXO0gsacESUiCbu2EnY_Em...
All information concerning functus officio
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
That's an exceptionally unhelpful reply from the Freedom of Information Manager. Obviously under strict orders from higher up. Hope you're wrong about...
PHSO Block on Service Communications
Request to Parliamentary and Health Service Ombudsman by C Rock. Annotated by Nicholas Wheatley on .
Successful.
It's the brutal disregard for the welfare of aggrieved complainants that gets me. It would be a simple matter to show a bit of consideration and respon...
Quashing reports - advice from legal team and senior colleagues
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
Here's a link to the result of the FOI request you recommended M Boyce. Thanks for that. Very useful and much appreciated.
https://drive.google.com/f...
Quashing reports - advice from legal team and senior colleagues
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
PHSO have obviously spotted their inconsistencies as well and have now entirely abandoned their defence based on the section 36 exemption and are focus...
Quashing reports - advice from legal team and senior colleagues
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
Thanks for the information J. Roberts.....I suppose! Useful to know.
Quashing reports - advice from legal team and senior colleagues
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
The information seems irrelevant though, except for one mention of the quashing letter to PACAC, so how and why would the ICO pick up on it?
I've bee...
Quashing reports - advice from legal team and senior colleagues
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
Bizarre! ICO case still continuing though.
All information concerning functus officio
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
I was being a bit ironic. I'm sure you know that the Upper Tribunal say there is a high hurdle for a public body to overcome to satisfy the claim that...
All information concerning functus officio
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
Yes, it is odd that the request has been labelled vexatious when, as you say, it obviously isn't. Maybe the internal review will correct this!
Quashing reports - advice from legal team and senior colleagues
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
ICO have not received a response from PHSO yet. They will chase this up and let me know when they do
Quashing reports - advice from legal team and senior colleagues
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
Thanks M Boyce. I've requested a copy of the PHSO's response and will let you know what response I get from the ICO
When is a case regarded as "functus officio"?
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by Nicholas Wheatley on .
Refused.
OK. Will do. Could you take them to the ICO for refusing your valid requests?