M Boyce
Joined WhatDoTheyKnow in 2011
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This person's Freedom of Information requests (approximately 112)
This paragraph is pretty alarming too:
"We would also welcome the Committee’s support for PHSO having legal powers to offer and charge for training,...
Time taken to investigate cases
Successful.
Things still not looking good, according to PACAC:
'13. The PHSO’s written evidence further contends that it is “closing enquiries and co...
Number of ICO caseworkers working reduced hours due to the coronavirus pandemic.
Partially successful.
The information provided doesn't really address the question or the issue. It is impossible to disaggregate the information and therefore we do not lea...
Review and Feedback Team (RAFT) guidance 2020
Response by Parliamentary and Health Service Ombudsman to M Boyce on .
Awaiting classification.
Thank you for contacting the Parliamentary and Health Service Ombudsman’s
(PHSO) Freedom of Information and Data Protection Team. This is to confirm...
ICO contravention of section 42 of the FOIA
Response by Information Commissioner's Office to M Boyce on .
Refused.
11 August 2020
Case Reference: IC-40491-V6R3
Dear M Boyce
There is nothing further I can add to my previous response. If you remain
dissatisfie...
The ICO not responding to FOI requests in line with its statutory duty.
Response by Information Commissioner's Office to M Boyce on .
Refused.
30 July 2020
Case Reference: IC-45894-S0G6
Dear M Boyce,
Please find attached our response to your information request of 3 July
2020.
Yours s...
Judicial reviews of PHSO reviews of final reports
Partially successful.
Dr Bruce Newsome writes:
'According to heart-breaking testimonials, most complainants are treated by PHSO staff as time-wasters, liars, idiots, fanta...
https://www.ombudsman.org.uk/sites/default/files/The%20Ombudsman%E2%80%99s%20Annual%20Report%20and%20Accounts%202019-2020_
The Annual Report has reap...
Draft Public Service Ombudsman Bill now not fit for purpose.
Partially successful.
Spot on. Fine principles are one thing, the PHSO in practice is something else.
Trustpilot:
https://www.trustpilot.com/review/www.ombudsman.org.u...
To review evidence (the substance of an investigation), or not to review evidence, that is the question.
Response by Parliamentary and Health Service Ombudsman to M Boyce on .
Refused.
Thank you for contacting the Parliamentary and Health Service Ombudsman’s
(PHSO) Freedom of Information and Data Protection Team. This is to confirm...
Closing a claim for UC and receiving a final payment.
Response by Department for Work and Pensions to M Boyce on .
Partially successful.
Dear M Boyce,
I am writing in response to your request for information, received 11th
November.
Yours sincerely,
DWP Central FoI Team
DWP Centr...
Making a fresh/new claim for Universal Credit.
Response by Department for Work and Pensions to M Boyce on .
Partially successful.
Dear M Boyce,
I am writing in response to your request for information, received 1st
November.
Yours sincerely,
DWP Central FoI Team
DWP Centra...
The legal no man's land of the sham PHSO review process.
Request to Parliamentary and Health Service Ombudsman by M Boyce. Annotated by phsothefacts Pressure Group on .
Refused.
Very interesting.
Unfair schizophrenia within the ICO
Information not held.
The ICO don't want to supply the information because if they did it would show that when they predicate disclosure of information under section 42 of t...
Low paid temporary workers are being denied their full personal tax allowance if they claim Universal Credit.
Response by Department for Work and Pensions to M Boyce on .
Successful.
Dear M Boyce,
I am writing in response to your request for information, received 6th
August.
Yours sincerely,
DWP Central FoI Team
DWP Central...
Thanks for this J Roberts.
To a large extent this particular request has now become somewhat academic. The ICO were eventually forced to admit that t...
The receipt of external legal advice from the PHSO
Follow up sent to Information Commissioner's Office by M Boyce on .
Successful.
There is now no need to conduct an internal review because you have FINALLY provided the information I originally requested. Why you thought it was...
Can a PHSO manager or a peer review manager now change a final decision from not upheld to upheld?
Successful.
So a manager cannot change a decision, but they can 'request another assessment decision'. But what is an another assessment decision? Who undertakes t...
Review and Feedback Team (RAFT)
Partially successful.
Here's another classic example of PHSO lies and deceit.
In the above RaFT guidance it states the following:
'Recommendation.
Following on from yo...
ALR applicable throughout the lifetime of a complaint or just at the beginning of the complaint?
Refused.
Yes the PHSO legal team has got it wrong. ALR logically must apply throughout the lifetime of a complaint, and not just at the very beginning.
The PH...
Yes A.E. I am making a submission to PACAC. My submission will be about the sham review process. Sadly I suspect that PACAC will not discuss this matte...
Fresh investigation or re-opened investigation?
Response by Parliamentary and Health Service Ombudsman to M Boyce on .
Partially successful.
Dear M Boyce,
Internal Review of Freedom of Information Request
I write in response to your email of 2 November in which you requested an...
FOS final decisions and the direct contradiction between case law and the Ombudsmen FAQ's
Response by Financial Ombudsman Service Limited to M Boyce on .
Refused.
Dear M Boyce
Thank you for your email and I'm sorry for delay in replying to your request for an internal review. A copy of our response is now attach...
Revised guidance note and amendment of decision letters.
Partially successful.
Agreed J Roberts.
The 'clarification ' by the PHSO as usual just makes things even more unclear. How can something that is provisional be final? How...
The PHSO wasting public money.
Response by Parliamentary and Health Service Ombudsman to M Boyce on .
Refused.
Dear M Boyce
RE: Your information request: R0000093
I write in response to your email of 2 July 2018 regarding your request
for informatio...
This person's 539 annotations
And what is wrong with being an 'active anotator'?
We are supposed to live in a liberal democracy where citizens can scrutinise, and yes criticise wh...
https://committees.parliament.uk/publications/2714/documents/26976/default/
The above is described as the 'Government Response' on the PACAC website?...
29. The PHSO is part of the legal and judicial landscape of the UK and public
confidence in the system is of primary importance. It is vital that the...
http://informationrights.decisions.tribunals.gov.uk/Public/search.aspx?Page=6
The Nicholas Wheatley v PHSO case published today on the GRC website ne...
My main gripe with Judge HH Shanks is his utter disregard for fair process. We all place our trust in judges to be fair and impartial, but how on Earth...
The judge did not uphold my appeal: quite the contrary, he dismissed it as vexatious - despite saying that the review process was 'in a muddle and need...
The PHSO have most certainly misled the public with regard to their review process. Judge Shanks in my case EA/2019/0334 described the review process a...
I don't know what is going to happen with the Tribunal, and obviously I have put my trust in them, but I do know that fairness is not a word that eithe...
Number of ICO caseworkers working reduced hours due to the coronavirus pandemic.
Partially successful.
The information provided doesn't really address the question or the issue. It is impossible to disaggregate the information and therefore we do not lea...
The Judge Wikeley UTT case is interesting, but as you say exhausting. I was lolling in and out of consciousness near the end of it and nearly ended up...
Yes, but I think the main problem is the issue of what information should remain legally privileged DURING the case progression and what should not. Se...
Yes Jason an FOI request may well be the way to go, though I suspect the PHSO will use every trick in the FOIA book to defeat it, particularly its favo...
https://www.ombudsman.org.uk/sites/default/files/page/Letter%20from%20Rob%20Behrens%20to%20PACAC%20Chair.pdf
Why have the appendices not been publish...
PHSO Learning Academy referred to in letter to William Wragg MP
Awaiting classification.
A learning academy for professional qualifications for complaint handling? An honours degree in being biased and dismissing/ignoring the evidence?
Th...
Couldn't agree more with the last few comments.
It's interesting how Rob Behrens keeps banging on about the PHSO being or becoming an 'exemplary' ser...
https://committees.parliament.uk/publications/2297/documents/22741/default/
And now we have the PHSO wanting more public money for its 'exemplary' se...
A judge acknowledging that the PHSO is subject to very little scrutiny is one thing, but acting constructively on this acknowledgement is the only thin...
The ICO considers that this request is vexatious solely because it is motivated by a desire to scrutinise the workings of the PHSO. They claim the requ...
Thanks J Roberts.
I like your reference to Dickens and his expert critiquing of the English legal system. The wheels of justice sometimes seem to mov...
Like day follows night.
Review and Feedback Team (RAFT) guidance 2020
Awaiting classification.
The pandemic should have had the opposite effect: for many months the PHSO were not investigating/progressing their NHS caseload, which makes up more t...
Review and Feedback Team (RAFT) guidance 2020
Awaiting classification.
Today marks exactly one year to the day that the PHSO issued its 'revised review guidance' to its staff. No review guidance to the public has been publ...
It does appear that the Kirkham case has the distinction of being the only appeal where the FTT has asked the ICO to impose costs on the appellant.
I...
Thanks for the further info on Employment Tribunals JE Garner. It's good to get an idea of how other tribunals work. Good luck with your imminent 'revi...
I've never had any experience of an Employment Tribunal, but the concept of the deposit order does sound very unfair.
I'm sorry to hear about your ex...