M Boyce
Joined WhatDoTheyKnow in 2011
Sign in to change password, subscriptions and more (M Boyce only)
This person's Freedom of Information requests (approximately 102)
The Office of the Independent Adjudicator, is only for FE and HE providers and complaints have to be from the student/ex student themselves.
"Is the...
Agreed. But as with 'it's not what you know, but who you know', it's also a case of 'its not what you say, but who is listening and deciding'.
The receipt of external legal advice from the PHSO
Follow up sent to Information Commissioner's Office by M Boyce on .
Successful.
There is now no need to conduct an internal review because you have FINALLY provided the information I originally requested. Why you thought it was...
Can a PHSO manager or a peer review manager now change a final decision from not upheld to upheld?
Successful.
So a manager cannot change a decision, but they can 'request another assessment decision'. But what is an another assessment decision? Who undertakes t...
Judicial reviews of PHSO reviews of final reports
Response by Parliamentary and Health Service Ombudsman to M Boyce on .
Partially successful.
Dear M Boyce
RE: Your information request: R0000488
I write in response to your email of 27 January 2019 regardi...
Review and Feedback Team (RAFT)
Partially successful.
Here's another classic example of PHSO lies and deceit.
In the above RaFT guidance it states the following:
'Recommendation.
Following on from yo...
Low paid temporary workers are being denied their full personal tax allowance if they claim Universal Credit.
Response by Department for Work and Pensions to M Boyce on .
Partially successful.
Dear M Boyce,
I am writing in response to your request for information, received 1st
January.
Yours sincerely,
DWP Central FoI Team
DWP Central...
Thanks J Roberts.
Section 14 is used by the establishment to silence those who threaten to reveal its wrongdoings.
ALR applicable throughout the lifetime of a complaint or just at the beginning of the complaint?
Refused.
Yes the PHSO legal team has got it wrong. ALR logically must apply throughout the lifetime of a complaint, and not just at the very beginning.
The PH...
Yes A.E. I am making a submission to PACAC. My submission will be about the sham review process. Sadly I suspect that PACAC will not discuss this matte...
Fresh investigation or re-opened investigation?
Response by Parliamentary and Health Service Ombudsman to M Boyce on .
Partially successful.
Dear M Boyce,
Internal Review of Freedom of Information Request
I write in response to your email of 2 November in which you requested an...
FOS final decisions and the direct contradiction between case law and the Ombudsmen FAQ's
Response by Financial Ombudsman Service Limited to M Boyce on .
Refused.
Dear M Boyce
Thank you for your email and I'm sorry for delay in replying to your request for an internal review. A copy of our response is now attach...
Revised guidance note and amendment of decision letters.
Partially successful.
Agreed J Roberts.
The 'clarification ' by the PHSO as usual just makes things even more unclear. How can something that is provisional be final? How...
The PHSO wasting public money.
Response by Parliamentary and Health Service Ombudsman to M Boyce on .
Refused.
Dear M Boyce
RE: Your information request: R0000093
I write in response to your email of 2 July 2018 regarding your request
for informatio...
The PHSO sham review process.
Response by Parliamentary and Health Service Ombudsman to M Boyce on .
Partially successful.
Dear M Boyce
RE: Your information request: R0000092
I write in response to your email of 2 July 2018 in regards to your
request for inform...
Universal Credit makes taking a holiday financially impossible.
Information not held.
Someone working 30 hours a week normally would be earning over £338 a month which would mean they would be placed in INDIVIDUAL EARNS OVER ART - LIGHT...
Number of cases that the Legal Aid Agency has granted legal aid to complainants against the PHSO
Response by Legal Aid Agency to M Boyce on .
Refused.
Dear M Boyce,
Please find attached our response to your recent Freedom of Information
request.
Yours sincerely,
Information Governan...
Please find attached a response to your recent FOI request
Many thanks
Enquiries & Information
[1]Description: Description: Descr...
Alternative legal remedy
Response by Parliamentary and Health Service Ombudsman to M Boyce on .
Refused.
Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
___...
Time taken to complete reviews of decisions.
Successful.
The information you provided to PACAC was still essentially misleading. You say you want to manage public expectation by explaining that the wait is li...
The PHSO's judicial review game of risk.
Successful.
For anyone interested in what the court's role is in judicial review, here is Justice Warby's take on it:
'Where a court carries out judicial review...
Timing out of judicial review.
Partially successful.
That one person must therefore have been me.
So other complainants were not forewarned that the Court would almost certainly refuse them permission to...
Universal Credit is designed so that it really does pay to break the law
Response by Department for Work and Pensions to M Boyce on .
Refused.
Dear M Boyce,
Sorry for the delay with your reply.
Please see the attached reply to your Internal Review request 579
Yours sincerely
DWP Strategy...
Number of requests for a Customer Care Team review of Final Decisions since December 2014.
Response by Parliamentary and Health Service Ombudsman to M Boyce on .
Partially successful.
Dear M Boyce,
Re: Your Information Request - FDN-275054
Thank you for your email of 7 February 2018. We are writing in response to
your re...
Dear Harjit Garcha
Thank you for your reply.
I am now satisfied with your response. It is a great pity it takes the intervention of the ICO to forc...
This person's 452 annotations
Thanks for this A.E. I've not read the report before. It makes interesting, but unsurprising reading.
It does not mention the education ombudsman, mor...
Thanks Jason. We will indeed see if there is any justice soon enough.
I've not had any experience of the Legal Ombudsman, but it seems that all UK Om...
My grave concern about the Ombudsman, or more specifically their legal team, and the ICO working together to try and prevent the Tribunal getting to se...
Quashing reports - advice from legal team and senior colleagues
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by M Boyce on .
Refused.
If you've got time it might also be useful to check out some section 12 Environmental Information Regulations (EIR) 2004 decisions. Section 12 of the E...
Quashing reports - advice from legal team and senior colleagues
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by M Boyce on .
Refused.
Nicholas Wheatley, I agree with what you say. The meat of the issue is section 42, and the other exemptions are just distractions.
There are other up...
Yes I see what you're saying. I will receive the ICO's response to my second submission and the PHSO's first submission in about a weeks time. I expect...
Agreed. But as with 'it's not what you know, but who you know', it's also a case of 'its not what you say, but who is listening and deciding'.
Thanks for this interesting information and link J Roberts. It raises the very pertinent issue of what actually constitutes communications falling unde...
In this case the PHSO are not the one doing the investigation. They are the one, alongside the ICO, that are being investigated - by the the First-tie...
Thanks J Roberts.
The GRC Rule 14(6) states that:
'The Tribunal may give a direction that certain documents or information must or may be disclosed...
Average length of time to carry out a review
Awaiting classification.
All this seems typical of the unfairness in PHSO processes.
Someone who asked for a review on say 30 September 2018 had to wait an average of 4 mont...
phsothefacts, things are indeed much murkier under Rob Behrens., and dangerously so.
Jason, the ICO don't want to make an informed decision, only a b...
I have now received the response from the PHSO, as Second Respondent.
Although I cannot go into too much detail at the moment, I will mention one simp...
Quashing reports - advice from legal team and senior colleagues
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by M Boyce on .
Refused.
It's no surprise at all.
Yes the FTT will be getting this information.
The PHSO have to give me and the Tribunal and the ICO their response to my submissions so far by early...
https://ico.org.uk/media/action-weve-taken/decision-notices/2019/2614860/fs50790769.pdf
And now we have the above concerning the sham review process....
The ICO have now stated that they have NEVER held the external legal advice that the PHSO commissioned. This is made clear in the link above.
OK, now...
https://www.whatdotheyknow.com/request/the_receipt_of_external_legal_ad?nocache=incoming-1357060#incoming-1357060
And then we have the above. The mag...
All information concerning functus officio
Request to Parliamentary and Health Service Ombudsman by Nicholas Wheatley. Annotated by M Boyce on .
Refused.
'....MAY be answered by information already published...' And then again, maybe it won't.
Is the Ombudsman functus officio at the publication of the...
And within this FTT decision the ICO is quoted as saying:
'The Commissioner considers.... the clear and important need for ALL (not just the public s...
http://informationrights.decisions.tribunals.gov.uk//DBFiles/Decision/i2409/Edwards,%20Daniel%20EA2018.0214%20(25.04.19)%20.pdf
The above decision by...
yes, your experience, like mine, is all too common.
in the final analysis, I don't think that any right-minded and fair-minded person could possibly a...
Thanks for this information Dale. It is interesting and disturbing.
As you rightly point out, I am fully aware that the First-tier Tribunal, and most...
Reduction in time to apply for a review at PHSO
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by M Boyce on .
Awaiting classification.
Me too.
The review process is not a statutory process, and the PHSO explicitly acknowledge this. There also appears to be no case law to endorse its use, and i...