This person's Freedom of Information requests (approximately 85)
Dear M.Boyce
RE: Your information request: FDN - 275131
I write in response to your email of 22^nd March 2018 in regards to your
request f...
Dear M. Boyce
Thank you for your email. You have stated the following:
'We will release the updated guidance as soon as possible, but in th...
You mean the 'back to basics' strategy which suggests they've never got the process right. PHSO is on a continual journey which will never arrive.
H...
IR16
Please see the attached reply to your Freedom of Information request.
Yours sincerely
DWP Strategy FoI Team
DWP Central Freedom of Informat...
Dear M Boyce,
Sorry for the delay with your reply.
Please see the attached reply to your Internal Review request 579
Yours sincerely
DWP Strategy...
You are right about 'ivory towers' they think they are protected on all sides so act with impunity. In the latest PHSO service charter, they give them...
Dear M Boyce,
Re: Your Information Request - FDN-275054
Thank you for your email of 7 February 2018. We are writing in response to
your re...
Dear Harjit Garcha
Thank you for your reply.
I am now satisfied with your response. It is a great pity it takes the intervention of the ICO to forc...
PHSOthefacts
Yes, good points.
Significantly, the PHSO has asked the Court for it to stay proceedings without first requesting consent to such a requ...
Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
___...
the links in DWP responses lead to page not found
http://www.legislation.gov.uk/uksi/social%20security/docs/a11-6101.pdf
http://www.legislation.go...
Even if the PHSO is exempt from the EU ADR Directive, it does not alter the fact that they are supposed to behave fairly and transparently. Timing comp...
Thanks for your post Robert.
I might well do what you suggest. I am not, however, hopeful that they would extract the information for one simple reason...
C Rock
The PHSO's Annual Report is a sham. All this nonsense about reporting to Parliament is just that - nonsense. They no more report to Parliament...
Keith, I actually agree with almost everything you say. In terms of fining the public authority, I think it would be better to fine the individuals in...
Thank you for your very prompt reply.
Yours sincerely,
M Boyce
Thank you for this information. It is a shame it took so long for you to provide it and then only because of threats of involvement by the ICO.
So...
Please see the attached reply to your Freedom of Information request.
Yours sincerely
DWP Strategy FoI Team
DWP Central Freedom of Information
Te...
Do you know or even care about how much your pathetic games cost the tax-payer?
So you've had the information forced out of you at great expense t...
"You have absolutely no idea how well your case handlers are doing their job because you do not quality control it."
I asked for information concerni...
Dear Sir/Madam
Please find attached the response in relation to your recent enquiry.
Kind Regards
Rekha Sharma
IAC...
The idea is to make government and public bodies totally unaccountable. There is precious little accountability now and it takes determination and yea...
Please see the attached reply to your Freedom of Information request.
Yours sincerely
DWP Strategy FoI Team
DWP Central Fr...
Please see the attached reply to your Freedom of Information request.
Yours sincerely
DWP Strategy FoI Team
DWP Centra...
Dear Madam
I have just seen that the information I requested is publicly available in archived form ( mentioned in very small print). I didn't rea...
This person's 142 annotations
I contacted the PHSO today by phone to ask if they could provide me with a screen-shot of the putative new generic guidance on late applications for ju...
Today the PHSO have published their 'Our new strategy 2018-21.'
What utter meaningless drivel.
'Before you embark on a journey of revenge, dig two graves.'
Confucius
And before you embark on a journey of justice, you need only dig your own.
The...
I spoke to one of the managers of the Customer Care Team yesterday and he informed me that the April 2018 target for 90% of new review work to be compl...
C Rock
I agree with you that the PHSO service complaints process is a joke (albeit a very unfunny one). I submitted a service complaint alongside my re...
Not only does this case highlight serious deficiencies in decision-making by the PHSO, but also by the Administrative High Court. Nearly all applicatio...
' The judgement comprises a powerful criticism of operating practices within the Health Service Commissioner's office [PHSO] as revealed in the particu...
I managed to speak to kim Ellis, Head of Customer Service, at the PHSO today. I wanted to know when the promised guidance revision and amended decision...
The way my case is going is actually working to my benefit. It is almost impossible to pin the PHSO down on individual cases because no one outside the...
Yes Mary you are quite right in what you say: the establishment always protects the establishment, no matter what wrongdoing has occurred or how seriou...
Why didn't the PHSO just wait for the judge's decision before they decided whether to decide to review the decision or not? They had absolutely nothing...
PHSOthe facts, yes you can certainly put in on your site.
Calum, I will wait for the outcome of the PHSO review and their changes to decision letters...
Outcome of my application for judicial review against the PHSO –
My application has been refused as ‘totally without merit’.
Chronology and outline of...
PHSOthefacts, I suspect you are right on that, but even if they play that card I will not let this go. I will refine the request down until it does fal...
I received a further response from Mr Bernard Jenkin's (Chair of PACAC) office yesterday regarding the utterly irresponsible way the PHSO approaches ju...
The most recent (2017) PHSO staff survey is illuminating.
Only 18% of staff thought that change is managed well in the PHSO. There has been big chang...
The Dispatches programme tonight about the Financial Ombudsman was very much a case of: 'we told you so'. I agree it's certainly entirely typical of a...
I agree PHSOthefacts. They have already implied as much - 'this does not necessarily mean we will change our conclusions.'
But events around my case h...
PHSOthefacts,
The PHSO yesterday agreed to review my October 2017 decision, under the Customer Experience Team (replaced the CCT?). I'm still waitin...
Thanks for this information Calum. It's good to get as much information on this matter as possible. There is no denying this is a complex and difficult...
It applies to ALL ombudsmen organisations. They all sing from the same hymn sheet which has establishment cover-up written all over it. They will do an...
The PHSO has hypocrisy coded into its very DNA.
On the PHSO website and under the heading 'How our casework makes a difference', it states the followin...
The PHSO has posted another useless blog on its website. Mr Behrens has a lovely trip to Liverpool to lark around with the Local Government and Social...
I've got a thank you note for the PHSO: thank you for adding insult to injury to all that have had the misfortune to ask the Ombudsman to put the wrong...
J Roberts
Very good question, with revealing links.
The letter of January 2018 from Behrens to PACAC has been subject to Order 66 on the PHSO website...