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J Roberts
Joined WhatDoTheyKnow in 2013
Sign in to change password, subscriptions and more (J Roberts only)
This person's 296 Freedom of Information requests
MP referrals for the year 2016/17
Response by Parliamentary and Health Service Ombudsman to J Roberts on .
Awaiting classification.
Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
___...
Maybe actions of PHSO CCT team is reason I haven't heard from anyone yet ......not even Rob Brehens.
I have been waiting for an acknowledgement to inf...
"Job seekers will not be compelled to take part in back to work courses"
Partially successful.
Some information on the Work and Health Programme concerning the Long Term Unemployed (LTU) who move to Scotland and mandation (Chapter 5b):
"80. I...
Egress Switch - secure email service
Response by Parliamentary and Health Service Ombudsman to J Roberts on .
Successful.
Dear J Roberts,
Please find the two attachments resent with this email.
Kind regards
Deepa
Deepa Shah
Freedom of Information / Data Protection Offic...
Withheld names of RHI beneficiaries
Response by Department for the Economy (Northern Ireland) to J Roberts on .
Delayed.
Dear J Roberts
Please see attached acknowledgement to your recent request under
Environmental Information Regulations.
Regards
Information Mg...
Sickness absences
Partially successful.
The total number of working days lost by the sickest 10 in each year differs considerably.
In 2015/16 the average figure for working days lost is 48....
Organisational chart updates
Partially successful.
HR must hold a list of names and job titles.
This can be redacted.
And no Section 16 advice has been given as to how you might obtain the infor...
Organogram for March 2017
Response by Parliamentary and Health Service Ombudsman to J Roberts on .
Partially successful.
3 April 2017
Dear J Roberts
Your information request (our case reference: FDN-274451)
I am writing in response to your Freedom of Inf...
Practice recommendations by the Commissioner
Successful.
Over 100,000 bodies subject to the FOIA but not one practice recommendation under section 48 of FOIA in the past 12 months. I thought there would be...
RHI - top 20 most recent payments to beneficiaries
Response by Department for the Economy (Northern Ireland) to J Roberts on .
Successful.
J Roberts,
Payments made to domestic beneficiaries do not relate to quarterly periods; payments are made to domestic beneficiaries on an annual basis....
It is noteworthy that the number of temporary staff who made decisions on complaints in the years 2014/15 and 2015/16 increased from 8 to 55 (almost al...
Performance bonuses in 2015/16
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by Brenda Prentice on .
Successful.
JT,
You are exactly right, after 21 apologies for poor service, my original complaint of 5 years ago, or was it 6, has still not investigated.
Any...
'Ask Mick' sessions
Response by Parliamentary and Health Service Ombudsman to J Roberts on .
Partially successful.
Dear J Roberts
Your internal review (FDN-270645)
I am writing in response to your email of 30 October 2016 in which you
express dissatisfa...
Missing?
Doubt if they ever had a policy.
Indicative of how this over managed organisation runs.
....Bet it had one for lower grades.
Officer 31 stands out - 41 complaints dealt with and not one 'upheld'. A fair number of the officers appear not to be doing very much.
Barking, Havering and Redbridge NHS Trust
Response by Parliamentary and Health Service Ombudsman to J Roberts on .
Partially successful.
Dear J Roberts
FDN-274047
I write in response to your information request of 1 November 2016 in
which you requested the following:
P...
PHSO senior staff working temporarily in unfilled permanent positions
Response by Parliamentary and Health Service Ombudsman to J Roberts on .
Successful.
Dear J Roberts
Your information request: FDN 273244
I write in response to your information request of 13 October 2016 in
which you asked:...
Julie Mellor, her former business partner Rosemary Jackson and lucrative PHSO contracts
Partially successful.
Due to the following financial blunders, logically it should have been the Finance director:
Graham Payne
Director of Finance, Planning and Perfo...
Stephen Lotinga - former Executive Director of External Affairs and Strategy
Partially successful.
I wonder how the PHSO paid him?
Presumably guessed the days he worked and his expenses?
The information should be available from the PHSO 's ac...
Who is responsible for responding to internal review requests?
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by Brenda Prentice on .
Successful.
Exactly JT and she then says they are within legal requirements....
Dame Julie Mellor, Deputy Ombudsman Mick Martin and the "sexual abuse cover-up".
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by phsothefacts Pressure Group on .
Partially successful.
The recruitment company didn't even check the quality of his references - a basic surely. Yet they still took the money.
Follow up on changing PHSO culture
Successful.
Ask Mick( cont'd)
DHCFT 2013/40 – People Strategy Update
A review of the Workforce and Organisational Development Strategy will be led by Lee O’Bry...
Performance Development Review System (PDRS)
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by phsothefacts Pressure Group on .
Information not held.
Not to mention Russell's Barrs recent departure from the PHSO where he gave his notice 'with immediate effect'. Guess they are all suffering 'blow bac...
Top 10 investigators in 2015/16
Refused.
Just extraordinary what stats the PHSO doesn't have to hand.
Even after investing ££££££££'s in its new computer system, which surely it must use t...
Information security breaches in 2015/16
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by Brenda Prentice on .
Partially successful.
I think this one could be mine.
"Post missing internally - subsequently resent by complainant".
I did ask for my time to be reimbursed at the same r...
This person's 413 annotations
Work Coach taking notes of a claimant's job search.
Awaiting classification.
Ron Hub,
You wrote that that your WC was taking notes of your job search "[t]o have details of the previous fortnight’s job search before the current...
JCP wants my CV
Partially successful.
The response includes:
"Paragraph 45 may be of interest."
Here it is:
"45. Participation in CV Job Broking Service is entirely voluntary. If the...
Meaning of Failure to Participate.
Delayed.
Here is a good example of the DWP's wide interpretation of the term 'failure to participate':
"In a recent Mandatory Reconsideration decision concern...
Maladminsitration
Awaiting response.
You might be interested in this response which relates to Special Payments for 2012/13. You will be able to see how this have changed when you get you...
"Job seekers will not be compelled to take part in back to work courses"
Partially successful.
Some information on the Work and Health Programme concerning the Long Term Unemployed (LTU) who move to Scotland and mandation (Chapter 5b):
"80. I...
Response times for Subject Access Requests
Awaiting classification.
D Moore,
Your experience puts the annual 'contacts' figure used by the PHSO into context. You contacted them 6 times, but would have preferred to c...
PHSO orders for the audits of records
Partially successful.
Mr Lant wasn't there for too long.
Here is something interesting I read on sections 12 and 16:
“We consider that in this case, like in many others,...
Sickness absences
Partially successful.
The total number of working days lost by the sickest 10 in each year differs considerably.
In 2015/16 the average figure for working days lost is 48....
Complaints about yourselves
Partially successful.
"Our excel spreadsheet containing the data for January 2015 is corrupted".
Is it only a single PHSO excel spreadsheet that is corrupted?
"We would then have to remove any information on the calendar that contains the personal data of Dame Julie or other members of staff."
Aren't they a...
Woking High School Academy Trust
Request to Parliamentary and Health Service Ombudsman by Dr Troy Wortham. Annotated by J Roberts on .
Awaiting classification.
"38. Once it is accepted that an applicant can require provision of information in electronic form it seems to me only a small step to hold that he ca...
PHSO orders for the audits of records
Partially successful.
If it is necessary to check every complaint manually to ascertain whether a "detailed audit" was carried out, then it would appear that a caseworker ca...
PHSO 2016 Disclosure Log
Long overdue.
It does indeed seem strange that the case would be closed without the information first having been received. Beats me, but just some thoughts:
On w...
Practice recommendations by the Commissioner
Successful.
Over 100,000 bodies subject to the FOIA but not one practice recommendation under section 48 of FOIA in the past 12 months. I thought there would be...
Public Area Within The Job Center Plus Buildings.
Awaiting classification.
"It would, therefore, be a breach of DWP’s legal obligations under the Data Protection Act to permit such filming."
Is it not a breach of the Act tha...
'Regretted staff loss' - How are staff leavers terms defined?
Partially successful.
JT Oakley,
That's a helpful request template.
Open compaints about yourselves - 5 February 2017
Awaiting classification.
I noticed this:
"For context, the PHSO’s Customer Care Team took responsibility for the review process from Corporate Casework Team in January 2017....
Practice recommendations by the Commissioner
Successful.
Jt Oakley,
Thanks for the informative annotation. It appears that little more happens to complaints such as yours other than their conversion to st...
Practice recommendations by the Commissioner
Successful.
JT Oakley,
I must admit that I do not know what the ICO does to a public authority that breeches the FOIA Act by repeatedly publishing someone's pers...
Investigation performance statistics for Investigators and Project Officers
Awaiting classification.
Annex 1 reveals the headcount for the December '16 to be:
Investigators 101
Project Officers 77
But not all Project Officers investigate statutory...
All of the top 20 beneficiaries of the non-domestic scheme each received more than £10,000 for the most recent quarter, with the highest figure being £...
It is noteworthy that the number of temporary staff who made decisions on complaints in the years 2014/15 and 2015/16 increased from 8 to 55 (almost al...
Performance bonuses in 2015/16
Successful.
It is most surprising that so many staff are receiving huge bonuses given the spate of high-profile resignations and the number of apologies being issu...
Performance bonuses in 2015/16
Successful.
I was surprised to learn that 96 per cent of staff eligible for performance bonuses received them. More surprising was that 20 per cent of recipients...
Fiona,
I'm sorry to read of your treatment by the Ombudsman. I believe that the Ombudsman uses a lot of temporary labour to clear the desks, and I u...