There is more than one person who uses this site and has this name. One of them is shown below, you may mean a different one: J Roberts J Roberts J Roberts
J Roberts
Joined WhatDoTheyKnow in 2013
Sign in to change password, subscriptions and more (J Roberts only)
This person's 298 Freedom of Information requests
Letter to ESA claimants about mandatory Health and Work Conversation
Response by Department for Work and Pensions to J Roberts on .
Successful.
Please see the attached reply and accompanying attachment to your Freedom
of Information request.
Yours sincerely
DWP Strategy...
Sickness absences
Partially successful.
Comparing the PHSO with the Public Services Ombudsman for Wales is illuminating:
"During the year, an average of 4.0 days per employee were lost thro...
J Roberts wrote the following:
"49 staff recruited in September 2015, of whom 15 have either left or have formally expressed an interest in leaving w...
MP referrals for the year 2016/17
Response by Parliamentary and Health Service Ombudsman to J Roberts on .
Awaiting classification.
Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
___...
99% increase in adverse decision rate for JSA claimants
Response by Department for Work and Pensions to J Roberts on .
Delayed.
This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
By the next working day your request...
Telephone communications and communications by electronic means
Partially successful.
I meant 10 July 2017!
Withheld names of RHI beneficiaries
Response by Department for the Economy (Northern Ireland) to J Roberts on .
Refused.
Dear J Roberts,
The response to your request for information was issued on 14th June 2017, however, unfortunately I issued this to an incorrect whatd...
Maybe actions of PHSO CCT team is reason I haven't heard from anyone yet ......not even Rob Brehens.
I have been waiting for an acknowledgement to inf...
"Job seekers will not be compelled to take part in back to work courses"
Partially successful.
Some information on the Work and Health Programme concerning the Long Term Unemployed (LTU) who move to Scotland and mandation (Chapter 5b):
"80. I...
Egress Switch - secure email service
Response by Parliamentary and Health Service Ombudsman to J Roberts on .
Successful.
Dear J Roberts,
Please find the two attachments resent with this email.
Kind regards
Deepa
Deepa Shah
Freedom of Information / Data Protection Offic...
Organisational chart updates
Partially successful.
HR must hold a list of names and job titles.
This can be redacted.
And no Section 16 advice has been given as to how you might obtain the infor...
Organogram for March 2017
Response by Parliamentary and Health Service Ombudsman to J Roberts on .
Partially successful.
3 April 2017
Dear J Roberts
Your information request (our case reference: FDN-274451)
I am writing in response to your Freedom of Inf...
Practice recommendations by the Commissioner
Successful.
Over 100,000 bodies subject to the FOIA but not one practice recommendation under section 48 of FOIA in the past 12 months. I thought there would be...
RHI - top 20 most recent payments to beneficiaries
Response by Department for the Economy (Northern Ireland) to J Roberts on .
Successful.
J Roberts,
Payments made to domestic beneficiaries do not relate to quarterly periods; payments are made to domestic beneficiaries on an annual basis....
It is noteworthy that the number of temporary staff who made decisions on complaints in the years 2014/15 and 2015/16 increased from 8 to 55 (almost al...
Performance bonuses in 2015/16
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by Brenda Prentice on .
Successful.
JT,
You are exactly right, after 21 apologies for poor service, my original complaint of 5 years ago, or was it 6, has still not investigated.
Any...
'Ask Mick' sessions
Response by Parliamentary and Health Service Ombudsman to J Roberts on .
Partially successful.
Dear J Roberts
Your internal review (FDN-270645)
I am writing in response to your email of 30 October 2016 in which you
express dissatisfa...
Missing?
Doubt if they ever had a policy.
Indicative of how this over managed organisation runs.
....Bet it had one for lower grades.
Officer 31 stands out - 41 complaints dealt with and not one 'upheld'. A fair number of the officers appear not to be doing very much.
Barking, Havering and Redbridge NHS Trust
Response by Parliamentary and Health Service Ombudsman to J Roberts on .
Partially successful.
Dear J Roberts
FDN-274047
I write in response to your information request of 1 November 2016 in
which you requested the following:
P...
PHSO senior staff working temporarily in unfilled permanent positions
Response by Parliamentary and Health Service Ombudsman to J Roberts on .
Successful.
Dear J Roberts
Your information request: FDN 273244
I write in response to your information request of 13 October 2016 in
which you asked:...
Julie Mellor, her former business partner Rosemary Jackson and lucrative PHSO contracts
Partially successful.
Due to the following financial blunders, logically it should have been the Finance director:
Graham Payne
Director of Finance, Planning and Perfo...
Stephen Lotinga - former Executive Director of External Affairs and Strategy
Partially successful.
I wonder how the PHSO paid him?
Presumably guessed the days he worked and his expenses?
The information should be available from the PHSO 's ac...
Who is responsible for responding to internal review requests?
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by Brenda Prentice on .
Successful.
Exactly JT and she then says they are within legal requirements....
Dame Julie Mellor, Deputy Ombudsman Mick Martin and the "sexual abuse cover-up".
Request to Parliamentary and Health Service Ombudsman by J Roberts. Annotated by phsothefacts Pressure Group on .
Partially successful.
The recruitment company didn't even check the quality of his references - a basic surely. Yet they still took the money.
This person's 438 annotations
Time taken to investigate cases
Successful.
I take your point about justice inequality. That an aggrieved PHSO complainant can ultimately seek judicial review is apparently some guarantee of jus...
Health and Work Conversations (HWC)
Awaiting classification.
The employed don't escape the HWC:
"Q: Do we also conduct the HWC with people who may still be employed?
A: Yes, the tools used in the HWC (My 4...
Time taken to investigate cases
Successful.
Mr Boyce, now that the staff turnover has shot up to 31 per cent it is likely that there will be a lot more complainants in your position. I say "like...
Time taken to investigate cases
Successful.
"The PHSO holds information relating to your request. I can confirm from records currently held, that the longest time PHSO took to complete an invest...
Work Experience and Volunteering whilst claiming social security benefits.
Awaiting classification.
"The decision about whether to participate on a work experience opportunity is entirely voluntary for all claimants. Jobseeker’s Directions should not...
'Regretted staff loss' - How are staff leavers terms defined?
Partially successful.
"Statistically there is no one left."
It may be that the turnover is higher in those sections that people think of when they hear the name PHSO, name...
Sickness absences
Partially successful.
Comparing the PHSO with the Public Services Ombudsman for Wales is illuminating:
"During the year, an average of 4.0 days per employee were lost thro...
Top 25 sick staff in 2016/17
Awaiting classification.
Compared to the sickness level of the Public Services Ombudsman for Wales, the PHSO would appear to be in a very bad place:
"During the year, an aver...
'Regretted staff loss' - How are staff leavers terms defined?
Partially successful.
"When I joined PHSO half-way through the business year, I found an organisation facing considerable challenges. But despite these challenges, there was...
Sickness absences
Partially successful.
"but remains below the public sector average of 8.5 days."
I think there may be some sleigh of hand here. If other public sector employers had the...
Avoidance of replying to request on WDTK site
Successful.
From a recent ICO Decision:
"89. The Commissioner considers that as the complainant made his request to the Council by email, it was implicit that h...
Discrimination towards Jobseekers
Awaiting classification.
Here is some stuff on postal signing that you may wish to read:
https://www.whatdotheyknow.com/request/389433/response/943646/attach/html/5/Postal%20...
Referrals to Poundland for unpaid work experience by Bolton area jobcentres
Awaiting classification.
It is called Voluntary Work Experience (VWE).
81 claimants referred to the Burnside Park site, yet only 21 started during a particular six-month pe...
DWP team contacts
Refused.
Just to echo the point above about this request being useful for dealing with ridiculous DWP cost estimates.
Here is another Decision Notice in which...
Health and Work Conversation - non-sanctionable responses
Partially successful.
You might find this information useful:
https://www.whatdotheyknow.com/request/398247/response/972681/attach/html/2/1341%20Reply.pdf.html
Full copies of your Health and Work Conversation procedures and guidance documents
Awaiting classification.
Alcoholics Anonymous have a 12 steps programme. The DWP have cut it down to 4 with this example (page 27):
My 4 steps
WANT - Cut down amount of a...
Meaning of Failure to Participate.
Awaiting classification.
You might be interested in this:
"126. The Jobseeker’s Allowance regulations (1996), specifically regulation 3, require claimants to participate in...
DWP "chain" of "processes" followed before Universal Credit sanctions
Awaiting classification.
Some interesting information on holiday entitlement, or the lack of it!
"Universal Credit does not make any allowances for holidays when considering...
Telephone communications and communications by electronic means
Partially successful.
I meant 10 July 2017!
Telephone communications and communications by electronic means
Partially successful.
From a response dated 19 July 2017
"126. The Jobseeker’s Allowance regulations (1996), specifically regulation 23, require claimants to participate i...
DWP "chain" of "processes" followed before Universal Credit sanctions
Awaiting classification.
I forgot the link:
https://www.whatdotheyknow.com/request/412029/response/1003220/attach/html/5/02%20a%20Considering%20JSA%20Labour%20Market%20Doubts...
DWP "chain" of "processes" followed before Universal Credit sanctions
Awaiting classification.
Some interesting information on the distinction between "attend" and "participate", and that the latter refers only to the former!
"126. The Jobse...
Full copies of your Health and Work Conversation procedures and guidance documents
Awaiting classification.
I see there is a lot of learning about "mindsets". These come in two varieties - "fixed" and "growth". Here is an example of each:
'People with a f...
Full copies of your Health and Work Conversation procedures and guidance documents
Awaiting classification.
If you spot a claimant in a Jobcentre breathing heavily, don't worry. It's just the latest guidance:
"Before the claimant completes this section, ...
Universal credit- management information about timescales for mandatory reconsideration
Awaiting classification.
What happened in January 2017? In this month there were 365 mandatory reconsiderations after 28 days. In the previous nine months there were less th...