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Glenys Harriman
Joined WhatDoTheyKnow in 2013
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Glenys works for Housing Systems, a company dedicated to helping social housing providers and voluntary agencies combat poverty and sustain tenancies, through an information/resource packed website and bespoke training.
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This person's Freedom of Information requests (approximately 187)
Clarification on transitional protection for free school meals
Response by Department for Education to Glenys Harriman on .
Awaiting response.
Dear Glenys Harriman
Thank you for your recent enquiry which was received on 12 May.
A reply will be sent to you as soon as possible. For informa...
Guidance on transitional protection for free school meals if on Universal Credit
Response by Department for Work and Pensions to Glenys Harriman on .
Information not held.
Dear Glenys Harriman,
I am writing in response to your request for information, received 12th
April.
Yours sincerely,
DWP Central FoI Team
DWP...
Dear Glenys Harriman,
I am writing in response to your request for information, received 20th
January.
Yours sincerely,
DWP Central FoI Team
DW...
Universal Credit bedroom tax system problem where 3 bedrooms and one 'exemption'
Response by Department for Work and Pensions to Glenys Harriman on .
Partially successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 22nd
June.
Yours sincerely,
DWP Central FoI Team
DWP C...
list of DWP local partnership managers (not senior group partnership managers)
Response by Department for Work and Pensions to Glenys Harriman on .
Refused.
Dear Glenys Harriman,
I am writing in response to your request for information, received 15th
June.
Yours sincerely,
DWP Central FoI Team
DWP C...
Partnership manager structure
Response by Department for Work and Pensions to Glenys Harriman on .
Information not held.
Dear Glenys Harriman,
I am writing in response to your request for information, received 31st
May.
Yours sincerely,
DWP Central FoI Team
DWP Ce...
DWP escalation routeway - more recent flowchart?
Response by Department for Work and Pensions to Glenys Harriman on .
Information not held.
Dear Glenys Harriman,
I am writing in response to your request for information, received 15th
June.
Yours sincerely,
DWP Central FoI Team
DWP C...
Guidance on procedure for 'absent joint tenants' in UC claims
Response by Department for Work and Pensions to Glenys Harriman on .
Partially successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 14th
May.
Yours sincerely,
DWP Central FoI Team
DWP Ce...
Guidance on response to a request for an offline UC claim
Response by Department for Work and Pensions to Glenys Harriman on .
Partially successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 28th
April.
Yours sincerely,
DWP Central FoI Team
Non-...
Bedroom Tax computer glitch and potential overpayment
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 23rd
March.
Yours sincerely,
DWP Central FoI Team
DWP...
Spotlight training notes - Universal Credit
Response by Department for Work and Pensions to Glenys Harriman on .
Refused.
Dear Glenys Harriman,
I am writing in response to your request for information, received 22nd
March.
Yours sincerely,
DWP Central FoI Team
DWP...
Guidance on HOW to add pinned notes /flags to Universal Credit cases
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 3rd
March.
Yours sincerely,
DWP Central FoI Team
Spotl...
Misleading guidance "what to do if the client doesn't have a NINo"
Response by Department for Work and Pensions to Glenys Harriman on .
Refused.
Dear Glenys Harriman,
I am writing in response to your request for information, received 19th
January.
Yours sincerely,
DWP Central FoI Team
DW...
Forms sent to UC claimants for information gathering
Response by Department for Work and Pensions to Glenys Harriman on .
Partially successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 29th
January.
Yours sincerely,
DWP Central FoI Team
DW...
Guidance to DWP staff on picking up who's entitled to Transitional Element in UC
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 29th
January.
Yours sincerely,
DWP Central FoI Team
Sp...
Guidance to DWP staff on NINos when someone claims UC
Response by Department for Work and Pensions to Glenys Harriman on .
Information not held.
Dear Glenys Harriman,
I am writing in response to your request for information, received 30th
December.
Yours sincerely,
DWP Central FoI Team
D...
Universal Credit online claim form- shared ownership tenant
Response by Department for Work and Pensions to Glenys Harriman on .
Partially successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 31st
October.
Yours sincerely,
DWP Central FoI Team
DW...
DWP staff guidance on "untidy tenancies" (in Universal Credit)
Response by Department for Work and Pensions to Glenys Harriman on .
Partially successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 13th
March.
Yours sincerely,
DWP Central FoI Team
DWP...
Third Party Deductions for Rent Arrears - operational guidance
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 6th
March.
Yours sincerely,
DWP Central FoI Team
DWP C...
Rent verification process, UC "offline" claimant
Response by Department for Work and Pensions to Glenys Harriman on .
Partially successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 20th
February.
Yours sincerely,
DWP Central FoI Team
D...
Request for training documents for Universal Credit Work Coaches re vulnerable claimants
Successful.
In response to a request from the Department for Work and Pensions, we hid some of their previous responses due to GDPR and data protection concerns fo...
Unavailable / removed ADMs on gov.uk website
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 1st
December.
Yours sincerely,
DWP Central FoI Team
DW...
Publication showing "a fifth of claimants delayed making a claim for Universal Credit "
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 3rd
November.
Yours sincerely,
DWP Central FoI Team...
Discretionary HARDSHIP payments - managed migration to UC
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 22nd
August.
Yours sincerely,
DWP Central FoI Team
DWP...
DHP guidance for managed migrated
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 5th
August.
Yours sincerely,
DWP Central FoI Team
DWP...
This person's 17 annotations
Surprised DWP say they can find nothing because the NHF in https://www.housing.org.uk/news-and-blogs/news/new-advice-dwp-universal-credit-calculations/...
Thanks very much Charles - I hadn't worked that out!
It appears that where the DWP said in 3669 "a claimant can still access their data relating to journal entries" (on a closed claim) they meant that a c...
Terminally ill UC claimants- guidance
Successful.
Thanks John Slater - good idea.
I'll give them a couple of days then snd complaint to ICO (only because a couple of times in the past I've sent a "you...
UC account open for 14 months?
Partially successful.
Note I have emailed DWP for clarification of whether they meant the whole of the journal will be visible indefinitely as this contradicts some claiman...
Temporary exemptions and sickness UC
Successful.
Fred- in your internal review you'd said "you have given me detailed information with regards to my first question ( relevant procedures and guidance t...
Thanks John - please send to glenys@housingsystems.co.uk.
Is this really what claimants should use to authorise a representative to ask questions abou...
AND it's secure so I can't even print it off!
Phone charges when phoning Universal Credit
Partially successful.
Bit of extra info - something I came across by chance today - Beware "www.govukbenefits" which appears to be a scam- they tell people to ring 0843 5158...
Universal Credit in work support trials
Successful.
Hi Refuted
I couldn't see any either, and the link didn't work so have sent a request for them
Unfortunately DWP interpreted my request for a straight yes or no response as "interpretation" and suggested I contact a legal representative. As a leg...
It's a pity that clarification of regulations are not eligible for FOIs. Especially as in this case I was asking DWP to explain the apparent contradici...
JSA Claimant Commitment 2014
Successful.
JSA claimant commitment word version and clerical version won't open
Copies of Claimant Commitments
Successful.
JSA claimant commitment and JSA under 18 claimant commitment will not open.
I must say I am a little surprised that DWP needed me to confirm that by DHP I did mean discretionary housing payments. Lesson learned.
Returning UK national rights
Successful.
Thanks to the DWP for clear response. I assume the case this query was based on will have appealed and won as th decision to treat a returning UK citiz...
The response from DWP basically says either the info isn't yet available or they don't have to give the info because not covered by FOI. Might be worth...