There is more than one person who uses this site and has this name. One of them is shown below, you may mean a different one: Glenys Harriman
Glenys Harriman
Joined WhatDoTheyKnow in 2013
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Glenys works for Housing Systems, a company dedicated to helping social housing providers and voluntary agencies combat poverty and sustain tenancies, through an information/resource packed website and bespoke training.
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This person's Freedom of Information requests (approximately 181)
Guidance on procedure for 'absent joint tenants' in UC claims
Response by Department for Work and Pensions to Glenys Harriman on .
Awaiting response.
This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
If your email is a Freedom of Inform...
Guidance on response to a request for an offline UC claim
Response by Department for Work and Pensions to Glenys Harriman on .
Awaiting response.
This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
If your email is a Freedom of Inform...
Universal Credit bedroom tax system problem where 3 bedrooms and one 'exemption'
Response by Department for Work and Pensions to Glenys Harriman on .
Delayed.
This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
If your email is a Freedom of Inform...
Bedroom Tax computer glitch and potential overpayment
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 23rd
March.
Yours sincerely,
DWP Central FoI Team
DWP...
Spotlight training notes - Universal Credit
Response by Department for Work and Pensions to Glenys Harriman on .
Refused.
Dear Glenys Harriman,
I am writing in response to your request for information, received 22nd
March.
Yours sincerely,
DWP Central FoI Team
DWP...
Guidance on HOW to add pinned notes /flags to Universal Credit cases
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 3rd
March.
Yours sincerely,
DWP Central FoI Team
Spotl...
Misleading guidance "what to do if the client doesn't have a NINo"
Response by Department for Work and Pensions to Glenys Harriman on .
Refused.
Dear Glenys Harriman,
I am writing in response to your request for information, received 19th
January.
Yours sincerely,
DWP Central FoI Team
DW...
Forms sent to UC claimants for information gathering
Response by Department for Work and Pensions to Glenys Harriman on .
Partially successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 29th
January.
Yours sincerely,
DWP Central FoI Team
DW...
Guidance to DWP staff on picking up who's entitled to Transitional Element in UC
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 29th
January.
Yours sincerely,
DWP Central FoI Team
Sp...
Guidance to DWP staff on NINos when someone claims UC
Response by Department for Work and Pensions to Glenys Harriman on .
Information not held.
Dear Glenys Harriman,
I am writing in response to your request for information, received 30th
December.
Yours sincerely,
DWP Central FoI Team
D...
Universal Credit online claim form- shared ownership tenant
Response by Department for Work and Pensions to Glenys Harriman on .
Partially successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 31st
October.
Yours sincerely,
DWP Central FoI Team
DW...
DWP staff guidance on "untidy tenancies" (in Universal Credit)
Response by Department for Work and Pensions to Glenys Harriman on .
Partially successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 13th
March.
Yours sincerely,
DWP Central FoI Team
DWP...
Third Party Deductions for Rent Arrears - operational guidance
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 6th
March.
Yours sincerely,
DWP Central FoI Team
DWP C...
Rent verification process, UC "offline" claimant
Response by Department for Work and Pensions to Glenys Harriman on .
Partially successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 20th
February.
Yours sincerely,
DWP Central FoI Team
D...
Request for training documents for Universal Credit Work Coaches re vulnerable claimants
Successful.
In response to a request from the Department for Work and Pensions, we hid some of their previous responses due to GDPR and data protection concerns fo...
Unavailable / removed ADMs on gov.uk website
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 1st
December.
Yours sincerely,
DWP Central FoI Team
DW...
Publication showing "a fifth of claimants delayed making a claim for Universal Credit "
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 3rd
November.
Yours sincerely,
DWP Central FoI Team...
Discretionary HARDSHIP payments - managed migration to UC
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 22nd
August.
Yours sincerely,
DWP Central FoI Team
DWP...
DHP guidance for managed migrated
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 5th
August.
Yours sincerely,
DWP Central FoI Team
DWP...
Having to change from a digital claim to telephone
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 6th
August.
Yours sincerely,
DWP Central FoI Team
DWP...
Regs that state if a qualifying period ends for an "SMI" loan under UC where claimant has earnings
Response by Department for Work and Pensions to Glenys Harriman on .
Information not held.
Dear Glenys Harriman,
I am writing in response to your request for information, received 27th June.
Yours sincerely,
DWP Central FoI Team
DWP Centr...
Stats on delay between contacting CA and making a claim for Universal Credit
Response by The National Association of Citizens Advice Bureaux to Glenys Harriman on .
Awaiting classification.
Hello Glenys,
Your enquiry has now been marked as resolved, for security we do not send
any updates out by email, so please follow the enquiry link...
EU Settlement Scheme Assisted Digital etc for support in applying
Response by Home Office to Glenys Harriman on .
Partially successful.
Dear Madam,
Thank you for your email of 15 June.
Please see the comment below from the EU Settlement team in response to
your enquiry:
“Ensuring...
Claiming Council Tax Support when claiming Universal Credit
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 6th
June.
Yours sincerely,
DWP Central FoI Team
DWP Po...
DWP access to claimant's evidence of settled status under EU Settlement Scheme
Response by Department for Work and Pensions to Glenys Harriman on .
Successful.
Dear Glenys Harriman,
I am writing in response to your request for information, received 2nd
May.
Yours sincerely,
DWP Central FoI Team
DWP Cen...
This person's 17 annotations
Surprised DWP say they can find nothing because the NHF in https://www.housing.org.uk/news-and-blogs/news/new-advice-dwp-universal-credit-calculations/...
Thanks very much Charles - I hadn't worked that out!
It appears that where the DWP said in 3669 "a claimant can still access their data relating to journal entries" (on a closed claim) they meant that a c...
Terminally ill UC claimants- guidance
Successful.
Thanks John Slater - good idea.
I'll give them a couple of days then snd complaint to ICO (only because a couple of times in the past I've sent a "you...
UC account open for 14 months?
Partially successful.
Note I have emailed DWP for clarification of whether they meant the whole of the journal will be visible indefinitely as this contradicts some claiman...
Temporary exemptions and sickness UC
Successful.
Fred- in your internal review you'd said "you have given me detailed information with regards to my first question ( relevant procedures and guidance t...
Thanks John - please send to glenys@housingsystems.co.uk.
Is this really what claimants should use to authorise a representative to ask questions abou...
AND it's secure so I can't even print it off!
Phone charges when phoning Universal Credit
Partially successful.
Bit of extra info - something I came across by chance today - Beware "www.govukbenefits" which appears to be a scam- they tell people to ring 0843 5158...
Universal Credit in work support trials
Successful.
Hi Refuted
I couldn't see any either, and the link didn't work so have sent a request for them
Unfortunately DWP interpreted my request for a straight yes or no response as "interpretation" and suggested I contact a legal representative. As a leg...
It's a pity that clarification of regulations are not eligible for FOIs. Especially as in this case I was asking DWP to explain the apparent contradici...
JSA Claimant Commitment 2014
Successful.
JSA claimant commitment word version and clerical version won't open
Copies of Claimant Commitments
Successful.
JSA claimant commitment and JSA under 18 claimant commitment will not open.
I must say I am a little surprised that DWP needed me to confirm that by DHP I did mean discretionary housing payments. Lesson learned.
Returning UK national rights
Successful.
Thanks to the DWP for clear response. I assume the case this query was based on will have appealed and won as th decision to treat a returning UK citiz...
The response from DWP basically says either the info isn't yet available or they don't have to give the info because not covered by FOI. Might be worth...