Frank Zola

Intranet

Response by Department for Work and Pensions to Frank Zola on 16 May 2022.

Awaiting classification.

This is an automated confirmation that your request for information has been received by the DWP FOI mailbox. If your email is a valid Freedom of...

Toucbase: Email copies of all versions created since 26 March 2021

Response by Department for Work and Pensions to Frank Zola on 14 April 2022.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 16th March. Yours sincerely, DWP Central FoI Team Touchbase...

Coronavirus intranet webpage

Response by Department for Work and Pensions to Frank Zola on 5 April 2022.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 29th January. Yours sincerely, DWP Central FoI Team DWP Cen...

DWP requests from employer feedback on claimants job applications and interviews

Request to Department for Work and Pensions by Frank Zola. Annotated by J Roberts on 30 March 2022.

Awaiting classification.

In addition to enclosing a privacy notice as described by Steve, a jobseeker might like to include a copy of Annex B with the following part highlighte...

The "AI career coach called Bob" RE: DWP will use £1.3m robot to find people jobs in latest Universal Credit crackdown

Response by Department for Work and Pensions to Frank Zola on 25 March 2022.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 21st February. Yours sincerely, DWP Central FoI Team...

80 pages of redacted emails

Response by Department for Work and Pensions to Frank Zola on 25 March 2022.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 24th February. Yours sincerely, DWP Central FoI Team DWP Ce...

A jobs fair held in Liverpool city centre with "65 people offered jobs on the day"

Response by Department for Work and Pensions to Frank Zola on 24 March 2022.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 18th February. Yours sincerely, DWP Central FoI Team DWP Ce...

Weekly work search reviews

Response by Department for Work and Pensions to Frank Zola on 23 March 2022.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 10th March. Yours sincerely, DWP Central FoI Team DWP Centr...

Touchbase* not published since 9 March 2020 - *"Touchbase: DWP news about work, working age benefits, pensions"

Request to Department for Work and Pensions by Frank Zola. Annotated by Frank Zola on 16 March 2022.

Successful.

Related update and further comments https://mrfrankzola.wordpress.com/2022/03/16/touchbase/

240000 people each week who fail to turn up for an appointment

Response by Department for Work and Pensions to Frank Zola on 11 March 2022.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 12th February. Yours sincerely, DWP Central FoI Team Child...

UC Advances

Response by Department for Work and Pensions to Frank Zola on 8 March 2022.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 18th February. Yours sincerely, DWP Central FOI Team DWP Ce...

Operation Hillman questionnaire

Response by Metropolitan Police Service (MPS) to Frank Zola on 3 March 2022.

Long overdue.

Dear Mr Zola, Please find attached response to your request for information. Kind regards, Suzanne Mason, MIB Information Manager...

Claimant Commitment is not a contract, just a "contractual concept"?

Request to Department for Work and Pensions by Frank Zola. Annotated by Mr A P Sinnott on 22 February 2022.

Partially successful.

High Court finds DWP unlawfully refused Universal Credit to disabled students for seven years - only for Secretary of State to change the law to bar th...

Way to Work

Response by Department for Work and Pensions to Frank Zola on 17 February 2022.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 27th January. Yours sincerely, DWP Central FoI Team DWP Cen...

Way To Work eligibility and criteria for support

Response by Department for Work and Pensions to Frank Zola on 15 February 2022.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 1st February. Yours sincerely, DWP Central FoI Team DWP Cen...

'Universal Credit official error overpayment 'write-offs'

Response by Department for Work and Pensions to Frank Zola on 12 January 2022.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 22nd December. Yours sincerely, DWP Central FoI Team DWP Ce...

Restart scheme and holidays whilst on Universal Credit

Response by Department for Work and Pensions to Frank Zola on 4 January 2022.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 8th December. Yours sincerely, DWP Central FoI Team DWP Cen...

Consultation on the expansion of the National Fraud Initiative (NFI) Data Matching Powers and the new Code of Data Matching Practice

Response by Cabinet Office to Frank Zola on 23 December 2021.

Awaiting classification.

Dear Frank Zola, Please find attached our response to your request for an Internal Review (reference IR2021/12103). Yours sincerely, FOI Team 7...

Universal Credit official error overpayment waivers

Response by Department for Work and Pensions to Frank Zola on 21 December 2021.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 2nd December. Yours sincerely, DWP Central FoI Team DWP Cen...

Recording DWP interaction by the public

Request to Department for Work and Pensions by Frank Zola. Annotated by Frank Zola on 23 November 2021.

Waiting clarification.

There is no legal requirement, for an individual, to inform anyone they would be/are covertly recording Restart interactions, when doing so is for own...

Financial support for businesses during coronavirus (COVID-19), fraud and error.

Response by HM Revenue and Customs to Frank Zola on 16 November 2021.

Awaiting classification.

Dear Mr Zola, We are writing in response to your request for information, received 19 October. Yours sincerely, HMRC Freedom of Information Team...

Retrospective action: Take selfie holding your passport next to your face with today's newspaper or your Universal Credit claim will be closed & all past payments treated as debt. (or fraud?)

Response by Department for Work and Pensions to Frank Zola on 16 November 2021.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 19th October. Yours sincerely, DWP Central FoI Team DWP Cen...

Restart providers data protection obligations and participants information rights

Response by Department for Work and Pensions to Frank Zola on 4 November 2021.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 7th October. Yours sincerely, DWP Central FoI Team DWP Cent...

Helping those on the lowest wages and in-work conditionality

Response by Department for Work and Pensions to Frank Zola on 15 October 2021.

Awaiting classification.

Dear Frank Zola, I am writing in response to your request for information, received 5th October. Yours sincerely, DWP Central FoI Team DWP Cent...

Universal Credit

Request to Department for Work and Pensions by Frank Zola. Annotated by J Roberts on 12 October 2021.

Refused.

Universal Credit statistics, 29 April 2013 to 9 September 2021 https://www.gov.uk/government/statistics/universal-credit-statistics-29-april-2013-to...

Unfair job search

Request to Department for Work and Pensions by keiron. Annotated by Frank Zola on 22 April 2022.

Successful.

Might be worth discussing topic on: https://www.reddit.com/r/DWPhelp/ But as an observation, a Restart provider could issue a Mandatory Activity Not...

Data Sharing with other deparntments

Request to Department for Work and Pensions by Callum. Annotated by Frank Zola on 17 April 2022.

Refused.

How DWP shares information about you https://www.gov.uk/government/organisations/department-for-work-pensions/about/personal-information-charter#how-d...

Can the DWP force me to apply for certain jobs

Request to Department for Work and Pensions by John-James Schley. Annotated by Frank Zola on 11 April 2022.

Partially successful.

RE: FO v Secretary of State for Work and Pensions (UC): [2022] UKUT 56 (AAC) Judicial Summary Claimant’s award of Universal Credit (UC) ‘closed’ b...

Touchbase* not published since 9 March 2020 - *"Touchbase: DWP news about work, working age benefits, pensions"

Request to Department for Work and Pensions by Frank Zola. Annotated by Frank Zola on 16 March 2022.

Successful.

Related update and further comments https://mrfrankzola.wordpress.com/2022/03/16/touchbase/

Touchbase* not published since 9 March 2020 - *"Touchbase: DWP news about work, working age benefits, pensions"

Request to Department for Work and Pensions by Frank Zola. Annotated by Frank Zola on 16 March 2022.

Successful.

Toucbase: Email copies of all versions created since 26 March 2021 https://www.whatdotheyknow.com/request/toucbase_email_copies_of_all_ver

Neil Couling tweeted that there are 'about 240000 people each week who fail to turn up for an appointment'

Request to Department for Work and Pensions by J Roberts. Annotated by Frank Zola on 12 March 2022.

Refused.

DWP has disclosed information on this matter https://www.whatdotheyknow.com/request/240000_people_each_week_who_fail#incoming-1995297

Signing Claimant Commitments, Contracts, Action Plans

Request to Department for Work and Pensions by Mr A P Sinnott. Annotated by Frank Zola on 15 February 2022.

Awaiting classification.

Universal Credit is digital by default and legislation requires a Claimant Commitment (CC) to be accepted, rather than signed. CC acceptance can be do...

Unvaccinated NHS staff dismissals.

Request to Department for Work and Pensions by Tyrone Armatage (Account suspended). Annotated by Frank Zola on 24 January 2022.

Awaiting classification.

COVID-19 and mandatory vaccination Your rights if you are considering refusing mandatory vaccination Employment rights: can my employer dismiss me...

Restart scheme end date

Request to Department for Work and Pensions by Charlie. Annotated by Frank Zola on 14 January 2022.

Refused.

It is likely the DWP will refuse this request, due to lack of a surname based on: https://www.whatdotheyknow.com/help/privacy#real_name

Recording DWP interaction by the public

Request to Department for Work and Pensions by Frank Zola. Annotated by Frank Zola on 23 November 2021.

Waiting clarification.

There is no legal requirement, for an individual, to inform anyone they would be/are covertly recording Restart interactions, when doing so is for own...

Claimant Compliance & Work and Health Programme

Request to Department for Work and Pensions by Jeff Smith. Annotated by Frank Zola on 14 October 2021.

Awaiting classification.

"The absence of signed documentation, will of course preclude the training provider from receiving their usual fee in respect of the claimant" Incorr...

UC claimants who should NOT be rreferred to the Restart Scheme

Request to Department for Work and Pensions by J Roberts. Annotated by Frank Zola on 20 September 2021.

Awaiting classification.

Claimant Eligibility and Claimant Suitability https://www.gov.uk/government/publications/restart-provider-guidance/chapter-1-introduction-and-overview...

Restart scheme participant portals - all are "not mandatory"?

Request to Department for Work and Pensions by Frank Zola. Annotated by Frank Zola on 7 September 2021.

Awaiting classification.

Portal provider to DWP providers https://www.abintegro.co/clients/skills-and-employability/

Claimant Refusal Of Signature For Restart Action Plan & Documents

Request to Department for Work and Pensions by Jeff Smith. Annotated by Frank Zola on 3 September 2021.

Partially successful.

"4.18. You are required to ensure that the action plan is signed by both you and your Participant. You must issue your Participant with a copy of the a...

Refusal to give out personal information over the telephone

Request to Department for Work and Pensions by CJ. Annotated by Frank Zola on 11 August 2021.

Refused.

As an example, when Universal Credit call a claimant they are often pre-planned calls/appointments and the claimant should get a text message and email...

Touchbase* not published since 9 March 2020 - *"Touchbase: DWP news about work, working age benefits, pensions"

Request to Department for Work and Pensions by Frank Zola. Annotated by Frank Zola on 11 August 2021.

Successful.

Further complaint lodged with Information Commissioner (ICO) on 10/8/21.

Restart mandatory participants, their sensitive personal data and benefit sanctions

Request to Department for Work and Pensions by Frank Zola. Annotated by Frank Zola on 6 August 2021.

Awaiting classification.

Restart Scheme provider guidance Chapter 4: Early interventions Published 28 June 2021 "Diagnostic Assessment 4.08. The diagnostic assessment is a...

Please disclose a copy of the 'initial Diagnostic Assessment' used by Reed in Partnership

Request to Department for Work and Pensions by Curtis Allan. Annotated by Frank Zola on 29 July 2021.

Successful.

Restart 'initial diagnostic tools' in use by Serco Limited, Jobs 22 Limited, Reed in Partnership Limited, Seetec Pluss Limited and Fedcap Employment Li...

I want to find a lost relative

Request to Department for Work and Pensions by WENDY PIPER. Annotated by Frank Zola on 23 July 2021.

Refused.

RE: Bulk Letter Forwarding service: guidance Updated 21 January 2021 "The Department for Work and Pensions (DWP) provides a tracing and pre-paid lett...

Recording DWP interaction by the public

Request to Department for Work and Pensions by Frank Zola. Annotated by Frank Zola on 15 June 2021.

Waiting clarification.

@Meme Thanks for ICO notes Here's a reported case: 'Why I secretly taped my disability assessment' https://www.bbc.co.uk/news/health-41581060 >...

Recording DWP interaction by the public

Request to Department for Work and Pensions by Frank Zola. Annotated by Frank Zola on 14 June 2021.

Waiting clarification.

FOI request "Can you confirm that members of the public are also free to covertly record their interactions with the DWP or it's contractors" 23 Sep...

Identity Verification Processes for Universal Credit

Request to Department for Work and Pensions by Florence Elizabeth Constance Daisley. Annotated by Frank Zola on 21 May 2021.

Successful.

Dear Work Coach Since the lifting of covid19 restrictions and Jobcentres now being open to the public, please arrange a Jobcentre appointment for me t...

Cheap broadband for claimants - BT deal

Request to Department for Work and Pensions by J Roberts. Annotated by Frank Zola on 4 May 2021.

Partially successful.

How to order BT Basic "You will also need to give us some personal information: your date of birth your National Insurance number confirm th...

DWP 'spys' on 20 million individual's social media accounts, just because they are claiming Universal Credit and other social security benefits?

Request to Department for Work and Pensions by Frank Zola. Annotated by Frank Zola on 7 April 2021.

Partially successful.

Formal complaints have been lodged with the websites and authors that are propagating these similar items, with relevant regulators and the DWP as appr...

Coronavirus intranet webpage

Request to Department for Work and Pensions by Frank Zola. Annotated by Frank Zola on 1 March 2021.

Awaiting classification.

Complaint lodged with ICO

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