Doug Paulley
Joined WhatDoTheyKnow in 2010
Volunteer administrator on WhatDoTheyKnow.
I sometimes send Freedom of Information requests on behalf of third parties.
Disabled activist, particularly interested in treatment in social care / discrimination in service provision. My personal FoI requests are usually on these issues, or transparency and accountability of statutory organisations. My blog: https://www.kingqueen.org.uk
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This person's Freedom of Information requests (approximately 3000)
Communications regarding vehicles for Ashington rail replacement
Response by Northern Trains Limited to Doug Paulley on .
Awaiting internal review
Reference number: FOI2025/614
Dear Doug Paulley
Information request
Thank you for your email. Your correspondence was received on 07/07...
Medically restricted staff on station duties
Response by Northern Trains Limited to Doug Paulley on .
Partially successful
Dear Doug,
Please find attached our response.
Rgds
Northern FOI
To: Doug Paulley
16th June 2025
Freedom of Information
Waterloo General Office...
Monitoring and satisfaction of complaints allocated to a Single Point of Contact
Response by London North Eastern Railway Limited to Doug Paulley on .
Awaiting response
Reference number: FOI2025/519
Dear Doug Paulley
Information request
Thank you for your email. Your correspondence was received on 13/06...
Alternative storage for buggies and prams
Response by South Western Railway Limited to Doug Paulley on .
Awaiting response
Reference number: FOI2025/515
Dear Doug Paulley
Information request
Thank you for your email. Your correspondence was received on 13/06...
Alternative storage for buggies and prams
Response by SE Trains Limited to Doug Paulley on .
Awaiting response
Reference number: FOI2025/514
Dear Doug Paulley
Information request
Thank you for your email. Your correspondence was received on 13/06...
Alternative storage for buggies and prams
Response by Northern Trains Limited to Doug Paulley on .
Awaiting response
Reference number: FOI2025/513
Dear Doug Paulley
Information request
Thank you for your email. Your correspondence was received on 13/06...
Alternative spaces for prams and pushchairs
Response by London North Eastern Railway Limited to Doug Paulley on .
Awaiting response
Reference number: FOI2025/509
Dear Doug Paulley
Information request
Thank you for your email. Your correspondence was received on 11/06...
Number of staff directly employed on revenue and gateline
Response by Northern Trains Limited to Doug Paulley on .
Successful
Dear Doug
Please find attached our response.
Rgds
Northern FOI
To: Doug Paulley
5th June 2025
Freedom of Information
Waterloo General Office...
Training of gateline staff in assistance provision
Response by Northern Trains Limited to Doug Paulley on .
Partially successful
Dear Doug,
Please find attached our response.
Rgds
Northern FOI
To: Doug Paulley
Freedom of Information
Northern Trains Ltd
George Stephenson Hou...
Communications that resulted in your "not hitting people with a ramp" tweet
Response by SE Trains Limited to Doug Paulley on .
Information not held
Please find attached our response to your request for information.
Regards,
Information Rights Team,
Southeastern
4 More London Riverside
London SE1...
Staff on duty at Greenhithe 16:15 22nd April
Follow up sent to SE Trains Limited by Doug Paulley on .
Withdrawn by the requester
I apologise, I specified the wrong time in that request. It should have been 1715, not 1615.
Please consider this request withdrawn and I will resubm...
Paying for Assessors in cases under the Equality Act
Information not held
Referred to in https://www.lag.org.uk/article/205940/-equality-act-access-to-assessors-in-the-county-court
PSVAR and Hannons Coaches from Belfast to Glasgow
Response by Driver and Vehicle Standards Agency to Doug Paulley on .
Partially successful
ICO case reference: IC-346352-M2M8
Our reference: 2503/071650
Dear Mr Paulley
Please find attached a response to contact we have received fro...
Limit set on redress for failed passenger assist
Response by TransPennine Trains Limited to Doug Paulley on .
Partially successful
Dear Doug,
Please find attached our response to your request for information.
Many thanks,
Freedom of Information Team
From: Do...
Limit set on redress for failed passenger assist
Response by Transport for Wales to Doug Paulley on .
Partially successful
Please find attached a response to your recent request for information.
Kind regards
Transport for Wales
Date issued: 06 March 2025
Freedom of Info...
Limit set on redress for failed passenger assist
Response by SE Trains Limited to Doug Paulley on .
Partially successful
Please find attached our response to your request for information.
Regards,
Information Rights
Southeastern
4 More London Riverside
London SE1 2AU
B...
Limit set on redress for failed passenger assist
Response by Transport for London to Doug Paulley on .
Information not held
Dear Mr Paulley
Our Ref: FOI-3605-2425
Thank you for your request received on 7 February 2025 asking for
information about booked...
Limit set on redress for failed passenger assist
Response by Caledonian Sleeper Limited to Doug Paulley on .
Information not held
Good evening,
Please find attached a response to your request for information made under FOISA.
Regards,
Caledonian Sleeper Limited FOI-EIR Team
C...
Replacement of bike exterior vinyl stripe on 170476
Response by Northern Trains Limited to Doug Paulley on .
Successful
Please find attached our response to your request.
Rgds
Northern FOI
To: Doug Paulley
24th January 2025
Freedom of Information
George Stephenson H...
Please find attached our response to your request.
Northern FOI
To: Doug Paulley
23rd January 2025
Freedom of Information
George Stephenson House
T...
Class 158 PRM-TSI dispensations
Response by Department for Transport to Doug Paulley on .
Successful
Dear Mr Paulley,
Please find attached a response to your Freedom of Information request
along with the attendant documents. Reference - [FOI-000306...
Station accessibility data
Response by Network Rail Limited to Doug Paulley on .
Partially successful
OFFICIAL
Reference number: FOI2024/01960
Dear Doug
Please find attached our response to your Freedom of Information request.
In answer to your comm...
Delay attribution for specified journey
Response by Network Rail Limited to Doug Paulley on .
Successful
OFFICIAL
Dear Doug Paulley
Please find attached our response to your Freedom of Information request.
If you have any queries please do not hesitate...
PSVAR and Hannons Coaches from Belfast to Glasgow
Response by Driver and Vehicle Agency (Northern Ireland) to Doug Paulley on .
Partially successful
Dear Mr Paulley,
Please see attached response from our Chief Executive, Jeremy Logan, in relation to your FOI request below.
Kind Regards,
Dionne Mc...
Accessible Travel Policies, and DPTAC comments
Response by Office of Rail and Road to Doug Paulley on .
Partially successful
Dear Mr. Paulley,
I write in response to your request dated 10^th November for information
relating to ATPs that is not accessible from ORR’s websit...
This person's 731 annotations
Paying for Assessors in cases under the Equality Act
Information not held
Referred to in https://www.lag.org.uk/article/205940/-equality-act-access-to-assessors-in-the-county-court
PSVAR and Hannons Coaches from Belfast to Glasgow
Partially successful
ICO reference IC-346352-M2M8
"We have no records of having been contacted by TransReport. "
Electric wheelchair users loading onto your PTS ambulances
Request to East of England Ambulance Service NHS Trust by Doug Paulley. Annotated by Doug Paulley on .
Partially successful
Decision Notice IC-275888-W8F9 18 January 2024
"Reference: IC-275888-W8F9 Freedom of Information Act 2000 (FOIA) Decision notice Decision (including...
In case anybody visits this attempting to find accessible taxis on Skye:
There's two, one of which is usable.
Fast Cabs Catriona has one.
https:...
Contents of Customer Information Group meeting on 17th February 2022
Partially successful
S50 request sent to the ICO
Contents of Customer Information Group meeting on 17th February 2022
Partially successful
I've just informed the ICO by email, that the public authority has unfortunately not supplied their internal review response within the requested 10 wo...
Contents of Customer Information Group meeting on 17th February 2022
Partially successful
ICO reference IC-182689-Z1N7.
"I have written to the public authority and have asked it to give you its internal review outcome within 10 working days...
Members of "Accessibility Group"
Partially successful
ICO Case Reference: IC-166544-K0D3
promised to give a response by 22nd June 2022
PSED related documents relating to COVID policy
Awaiting classification
Speedy!
Mental Health
Withdrawn by the requester
I note that this was sent to a school by accident, and not to a university...
--
Doug - volunteer, WhatDoTheyKnow.com
Post Office Branch List and Opening Hours
Successful
I've accessed their file transfer system and uploaded the file:
http://files.whatdotheyknow.com/request/post_office_branch_list_and_open/FOI%20POL%20B...
I have extracted the message and file from the Egress Switch system.
Like the requester, we find the use of Egress Switch unproductive and frustrating...
I have removed a name from the request as it is personal data that the data subject would likely not expect to be in the public eye.
--
Doug - volun...
The local authority eventually supplied a response via the Information Commissioner's Office. Available at http://files.whatdotheyknow.com/request/impl...
The Excel spreadsheet in the response to this request is corrupted. Here is a clean version.
http://files.whatdotheyknow.com/request/complete_non_resi...
Response here: https://www.whatdotheyknow.com/request/accessibility_regulations_and_ra#incoming-1178794
Response sent via private email (via the ICO)
Question
5c) The guidance states: "The Government’s view is that decisions on exemptions will be faire...
Cycle Superhighway Safety Audit
Successful
We have archived the documents released by the Council on our website, with the kind assistance of the requester.
"Cycle Superhighway Stage 3 Audit F...
The council officer responded by private email.
Dear Mr Paulley
Thank you for your request for information regarding S165-167 of the Equality Act a...
Following the ICO's intervention, this public authority have eventually supplied the requested information by private email. The response is here: http...
Payments to the council
Partially successful
I have removed an annotation from this request, also turned off annotations, because it doesn't comply with our annotations policy at https://www.whatd...
Hidradenitis Suppurativa
Long overdue
I can't find a working email address for this practice. Unless and until somebody does, we're a bit stuck.
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Doug - volunteer, WhatDoTheyKnow.com
Data Protection and General Data Protection Regulations (GDPR)
Withdrawn by the requester
I can't find a useable email address for this body. Unless and until somebody does, we're a bit stuck!
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Doug - volunteer, WhatDoTheyKnow.com