Doug Paulley
Joined WhatDoTheyKnow in 2010
Volunteer administrator on WhatDoTheyKnow.
I sometimes send Freedom of Information requests on behalf of third parties.
Disabled activist, particularly interested in treatment in social care / discrimination in service provision. My personal FoI requests are usually on these issues, or transparency and accountability of statutory organisations. My blog: https://www.kingqueen.org.uk
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This person's Freedom of Information requests (approximately 3000)
Timing of making or confirming Passenger Assist bookings
Response by Transport for Wales Rail Limited to Doug Paulley on .
Awaiting classification.
Dear Mr Paulley,
Please find attached a response to your request for information.
Best regards
Transport for Wales
Date issued: 17 May 2022
Freedo...
Contents of Customer Information Group meeting on 17th February 2022
Response by Northern Trains Limited to Doug Paulley on .
Awaiting classification.
Dear Doug Paulley
We write in connection with your request for further information which was received by Northern Trains on 12/05/2022. This followed...
Members of "Accessibility Group"
Internal review request sent to Transport for Wales Rail Limited by Doug Paulley on .
Awaiting internal review.
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Transport for Wales Rail...
Timing of making or confirming Passenger Assist bookings
Response by London North Eastern Railway Limited to Doug Paulley on .
Partially successful.
Dear Doug
Apologies for the delay in responding.
I am writing in response to your Freedom of Information request in relation to the timing of making...
Timing of making or confirming Passenger Assist bookings
Response by Network Rail Limited to Doug Paulley on .
Successful.
OFFICIAL
Reference Number: FOI2022/00425
Dear Doug Paulley
Please find attached a letter from Network Rail in response to your recent
request fo...
Contents of Customer Information Group meeting on 17th February 2022
Response by ScotRail Trains Limited to Doug Paulley on .
Successful.
Dear Mr Paulley
Please find attached letter of response for your FOI request.
Kind Regards
FOI Team
Classified as INTERNAL
Doug Paulley
[FOI #856...
Decision to delay confirming assistance bookings until three days before the intended journey
Response by SE Trains Limited to Doug Paulley on .
Successful.
Dear Mr Paulley,
Please find below our response to your FOIA request for:
1) Please provide any of your formal procedures or communications that esta...
Contents of RDG Accessibility email group for last 12 months
Response by ScotRail Trains Limited to Doug Paulley on .
Awaiting internal review.
Classified as INTERNAL
Doug Paulley
[FOI #850787 email]
29/04/2022
Dear Mr Paulley
I am writing in response to your Freedom of Information request wh...
Timing of making or confirming Passenger Assist bookings
Response by ScotRail Trains Limited to Doug Paulley on .
Successful.
Hello Mr Paulley
Please see attached response to your FOI request
Thanks
FOI Team
Classified as INTERNAL
Doug Paulley
[FOI #852077 email]
SRT 053...
Contents of Customer Information Group meeting on 17th February 2022
Response by Network Rail Limited to Doug Paulley on .
Awaiting response.
OFFICIAL
Reference number: FOI2022/00490
Dear Doug Paulley
Information request
Your correspondence was received by Network Rail on 22 April 2022. I...
Contents of Customer Information Group meeting on 17th February 2022
Response by Transport for Wales Rail Limited to Doug Paulley on .
Awaiting response.
Diolch am eich e-bost yn gofyn am wybodaeth ynghylch Trafnidiaeth Cymru.
Mae eich cais wedi ei drosglwyddo i aelod mwyaf perthnasol y tîm i'w
weithre...
Contents of Customer Information Group meeting on 17th February 2022
Request sent to SE Trains Limited by Doug Paulley on .
Awaiting response.
Please can you supply information regarding the phone meeting of Rail Delivery Group's Customer Information Group telephone meeting on 17th February?...
Contents of Customer Information Group meeting on 17th February 2022
Request sent to London North Eastern Railway Limited by Doug Paulley on .
Awaiting response.
Please can you supply information regarding the phone meeting of Rail Delivery Group's Customer Information Group telephone meeting on 17th February?...
Booked assistance during Storm Eunice
Response by ScotRail Trains Limited to Doug Paulley on .
Successful.
Hello Mr Paulley
Please see response to your FOI request
Thanks
FOI Team
Classified as INTERNAL
Doug Paulley
[FOI #850786 email]
SRT 011
22/04/20...
Timing of making or confirming Passenger Assist bookings
Response by Northern Trains Limited to Doug Paulley on .
Successful.
Dear Doug Paulley,
Please find attached our response to your recent Freedom of Information request.
Kind regards,
FOI Team, Northern Trains
To: Dou...
Handling of passenger assistance bookings during Storm Eunice
Response by Network Rail Limited to Doug Paulley on .
Successful.
OFFICIAL
Reference number: IR2022/00363
Dear Doug Paulley,
Please find attached the internal review decision of response FOI2022/00227.
If you have...
Booked assistance during Storm Eunice
Response by Transport for Wales Rail Limited to Doug Paulley on .
Successful.
Good afternoon,
Please find attached our response to your Freedom of Information request, as well as two attachments containing supporting information...
Booked Assistance during Storm Eunice
Response by SE Trains Limited to Doug Paulley on .
Partially successful.
Dear Mr Paulley,
Thank you for your email, the contents of which we note. We look forward to hearing the outcome of the decision made by the ICO.
You...
Booked assistance during Storm Eunice
Follow up sent to London North Eastern Railway Limited by Doug Paulley on .
Successful.
Dear FOI,
That was particularly useful and clear, thank you!
Yours sincerely,
Doug Paulley
Booked assistance during Storm Eunice
Follow up sent to Northern Trains Limited by Doug Paulley on .
Successful.
Dear SMB - FOI,
Thank you ever so much for that, it was very useful and I'm grateful.
Yours sincerely,
Doug Paulley
Research and engagement methods for "Inclusive Mobility A Guide to Best Practice on Access to Pedestrian and Transport Infrastructure"
Response by Department for Transport to Doug Paulley on .
Partially successful.
Dear Mr Paulley,
I hope you are well.
Please see attached a response to your request for information.
Kind regards,
Laraib
...
ATP decision letters since May
Response by Office of Rail and Road to Doug Paulley on .
Partially successful.
Dear Mr. Paulley,
Thank you for your request dated 18^th December 2021 for copies of all ATP
decision letters issued since 6th May 2021, which h...
Non-wheelchair accessible soundproofed meeting room at Newcastle 1st Class Lounge
Response by London North Eastern Railway Limited to Doug Paulley on .
Partially successful.
Dear Mr Paulley
Please see attached for our response to your request for information
Kind regards
Abigail
11th January 2022
Dear Mr Paulley
I am wr...
Procedures for compliance with the NHS Accessible Information Standard
Request sent to Local Care Direct by Doug Paulley on .
Long overdue.
This is a Freedom of Information Request.
I note that you have previously asserted that as a company you are not liable under the Freedom of Informa...
Hi Doug
I hope you are well.
Please see attached in response to your request.
If you are not happy with my response, you should contact me for an in...
This person's 721 annotations
Mental Health
Long overdue.
I note that this was sent to a school by accident, and not to a university...
--
Doug - volunteer, WhatDoTheyKnow.com
Post Office Branch List and Opening Hours
Successful.
I've accessed their file transfer system and uploaded the file:
http://files.whatdotheyknow.com/request/post_office_branch_list_and_open/FOI%20POL%20B...
I have extracted the message and file from the Egress Switch system.
Like the requester, we find the use of Egress Switch unproductive and frustrating...
I have removed a name from the request as it is personal data that the data subject would likely not expect to be in the public eye.
--
Doug - volun...
The local authority eventually supplied a response via the Information Commissioner's Office. Available at http://files.whatdotheyknow.com/request/impl...
The Excel spreadsheet in the response to this request is corrupted. Here is a clean version.
http://files.whatdotheyknow.com/request/complete_non_resi...
Response here: https://www.whatdotheyknow.com/request/accessibility_regulations_and_ra#incoming-1178794
Response sent via private email (via the ICO)
Question
5c) The guidance states: "The Government’s view is that decisions on exemptions will be faire...
Cycle Superhighway Safety Audit
Successful.
We have archived the documents released by the Council on our website, with the kind assistance of the requester.
"Cycle Superhighway Stage 3 Audit F...
The council officer responded by private email.
Dear Mr Paulley
Thank you for your request for information regarding S165-167 of the Equality Act a...
Following the ICO's intervention, this public authority have eventually supplied the requested information by private email. The response is here: http...
Payments to the council
Partially successful.
I have removed an annotation from this request, also turned off annotations, because it doesn't comply with our annotations policy at https://www.whatd...
Hidradenitis Suppurativa
Long overdue.
I can't find a working email address for this practice. Unless and until somebody does, we're a bit stuck.
--
Doug - volunteer, WhatDoTheyKnow.com
Data Protection and General Data Protection Regulations (GDPR)
Withdrawn by the requester.
I can't find a useable email address for this body. Unless and until somebody does, we're a bit stuck!
--
Doug - volunteer, WhatDoTheyKnow.com
Streetlight Private Finance Initiative Contract
Successful.
I have extracted the file from Cambridgeshire County Council's Managed File Transfer Service.
It was a zip file, available here: http://files.whatdoth...
How can police constables fine motorists when they are following motorists in unmarked police cars ?
Awaiting internal review.
I have removed a number of annotations from this request and blocked future annotations as they are not compliant with our policy on such: https://www....
CCG Contact Information and Patient Care
Request to NHS Telford and Wrekin Clinical Commissioning Group by Zarafshaan Hussain. Annotated by Doug Paulley on .
Awaiting classification.
We're using the email address currently listed on their webpage for FOI requests.
https://www.telfordccg.nhs.uk/contact-us/freedom-of-information
I'...
We find it unhelpful when organisations use systems such as Egress Switch in order to respond to FOI requests. Responses to FOI requests are supposed t...
FOI Adjudications
Awaiting internal review.
The requester has very kindly provided WhatDoTheyKnow admins with a copy of the "SRA Request Handling Process Guidance" which the authority had sent di...
Handling of Subject Access Requests sent to Capita
Partially successful.
John
That's very useful. Thank you very much.
for other people's benefit: see https://data.gov.uk/data/contracts-finder-archive/contract/762330/ file...
Implementation
Successful.
Our website software has a problem with email addresses that have an & in it. A bug means that any email it sends to such is sent both to the correct e...
PACE detention clock
Partially successful.
The authority's response of 7th August was as follows:
"Please find attached our response to your Freedom of Information request.
Home Office
2 M...
Empty Housing
Partially successful.
We have been notified that the Council's response of 21st January 2016 contained personal information which it was not appropriate to publish on our we...
I have hidden two responses to this request because they quoted the original request, which included a potentially defamatory allegation, and were PDFs...
Parking on campus
Request to University of Glasgow by [name removed] (Account suspended). Annotated by Doug Paulley on .
Withdrawn by the requester.
I have removed annotations from this request as they were not in compliance with our policy on such, available at https://www.whatdotheyknow.com/help/r...