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Doug Paulley

Joined WhatDoTheyKnow in 2010

Volunteer administrator on WhatDoTheyKnow.
I sometimes send Freedom of Information requests on behalf of third parties.

Disabled activist, particularly interested in treatment in social care / discrimination in service provision. My personal FoI requests are usually on these issues, or transparency and accountability of statutory organisations. My blog: https://www.kingqueen.org.uk

Sign in to change password, subscriptions and more (Doug Paulley only)

This person's Freedom of Information requests (approximately 3000)

Communications regarding vehicles for Ashington rail replacement
Response by Northern Trains Limited to Doug Paulley on 7 July 2025.

Awaiting internal review

Reference number: FOI2025/614   Dear Doug Paulley    Information request      Thank you for your email. Your correspondence was received on 07/07...
Medically restricted staff on station duties
Response by Northern Trains Limited to Doug Paulley on 16 June 2025.

Partially successful

Dear Doug, Please find attached our response. Rgds Northern FOI To: Doug Paulley 16th June 2025 Freedom of Information Waterloo General Office...
Monitoring and satisfaction of complaints allocated to a Single Point of Contact
Response by London North Eastern Railway Limited to Doug Paulley on 13 June 2025.

Awaiting response

Reference number: FOI2025/519   Dear Doug Paulley    Information request      Thank you for your email. Your correspondence was received on 13/06...
Alternative storage for buggies and prams
Response by South Western Railway Limited to Doug Paulley on 13 June 2025.

Awaiting response

Reference number: FOI2025/515   Dear Doug Paulley    Information request      Thank you for your email. Your correspondence was received on 13/06...
Alternative storage for buggies and prams
Response by SE Trains Limited to Doug Paulley on 13 June 2025.

Awaiting response

Reference number: FOI2025/514   Dear Doug Paulley    Information request      Thank you for your email. Your correspondence was received on 13/06...
Alternative storage for buggies and prams
Response by Northern Trains Limited to Doug Paulley on 13 June 2025.

Awaiting response

Reference number: FOI2025/513   Dear Doug Paulley    Information request      Thank you for your email. Your correspondence was received on 13/06...
Alternative spaces for prams and pushchairs
Response by London North Eastern Railway Limited to Doug Paulley on 11 June 2025.

Awaiting response

Reference number: FOI2025/509   Dear Doug Paulley    Information request      Thank you for your email. Your correspondence was received on 11/06...
Number of staff directly employed on revenue and gateline
Response by Northern Trains Limited to Doug Paulley on 5 June 2025.

Successful

Dear Doug  Please find attached our response. Rgds Northern FOI To: Doug Paulley 5th June 2025 Freedom of Information Waterloo General Office...
Training of gateline staff in assistance provision
Response by Northern Trains Limited to Doug Paulley on 23 May 2025.

Partially successful

Dear Doug, Please find attached our response. Rgds Northern FOI To: Doug Paulley Freedom of Information Northern Trains Ltd George Stephenson Hou...
Communications that resulted in your "not hitting people with a ramp" tweet
Response by SE Trains Limited to Doug Paulley on 22 May 2025.

Information not held

Please find attached our response to your request for information. Regards, Information Rights Team, Southeastern 4 More London Riverside London SE1...
Staff on duty at Greenhithe 16:15 22nd April
Follow up sent to SE Trains Limited by Doug Paulley on 24 April 2025.

Withdrawn by the requester

I apologise, I specified the wrong time in that request. It should have been 1715, not 1615. Please consider this request withdrawn and I will resubm...
Paying for Assessors in cases under the Equality Act
Request to Equality and Human Rights Commission by Doug Paulley. Annotated by Doug Paulley on 5 April 2025.

Information not held

Referred to in https://www.lag.org.uk/article/205940/-equality-act-access-to-assessors-in-the-county-court
PSVAR and Hannons Coaches from Belfast to Glasgow
Response by Driver and Vehicle Standards Agency to Doug Paulley on 3 April 2025.

Partially successful

ICO case reference: IC-346352-M2M8  Our reference: 2503/071650 Dear Mr Paulley   Please find attached a response to contact we have received fro...
Limit set on redress for failed passenger assist
Response by TransPennine Trains Limited to Doug Paulley on 6 March 2025.

Partially successful

Dear Doug,   Please find attached our response to your request for information.   Many thanks,   Freedom of Information Team   From: Do...
Limit set on redress for failed passenger assist
Response by Transport for Wales to Doug Paulley on 6 March 2025.

Partially successful

Please find attached a response to your recent request for information. Kind regards Transport for Wales Date issued: 06 March 2025 Freedom of Info...
Limit set on redress for failed passenger assist
Response by SE Trains Limited to Doug Paulley on 6 March 2025.

Partially successful

Please find attached our response to your request for information. Regards, Information Rights Southeastern 4 More London Riverside London SE1 2AU B...
Limit set on redress for failed passenger assist
Response by Transport for London to Doug Paulley on 5 March 2025.

Information not held

Dear Mr Paulley   Our Ref:         FOI-3605-2425   Thank you for your request received on 7 February 2025 asking for information about booked...
Limit set on redress for failed passenger assist
Response by Caledonian Sleeper Limited to Doug Paulley on 28 February 2025.

Information not held

Good evening, Please find attached a response to your request for information made under FOISA. Regards, Caledonian Sleeper Limited FOI-EIR Team C...
Replacement of bike exterior vinyl stripe on 170476
Response by Northern Trains Limited to Doug Paulley on 24 January 2025.

Successful

Please find attached our response to your request. Rgds Northern FOI To: Doug Paulley 24th January 2025 Freedom of Information George Stephenson H...
Faults on carriage 52792
Response by Northern Trains Limited to Doug Paulley on 23 January 2025.

Successful

Please find attached our response to your request. Northern FOI To: Doug Paulley 23rd January 2025 Freedom of Information George Stephenson House T...
Class 158 PRM-TSI dispensations
Response by Department for Transport to Doug Paulley on 22 January 2025.

Successful

Dear Mr Paulley,  Please find attached a response to your Freedom of Information request along with the attendant documents. Reference - [FOI-000306...
Station accessibility data
Response by Network Rail Limited to Doug Paulley on 16 January 2025.

Partially successful

OFFICIAL Reference number: FOI2024/01960 Dear Doug Please find attached our response to your Freedom of Information request. In answer to your comm...
Delay attribution for specified journey
Response by Network Rail Limited to Doug Paulley on 18 December 2024.

Successful

OFFICIAL Dear Doug Paulley Please find attached our response to your Freedom of Information request. If you have any queries please do not hesitate...
PSVAR and Hannons Coaches from Belfast to Glasgow
Response by Driver and Vehicle Agency (Northern Ireland) to Doug Paulley on 9 December 2024.

Partially successful

Dear Mr Paulley, Please see attached response from our Chief Executive, Jeremy Logan, in relation to your FOI request below. Kind Regards, Dionne Mc...
Accessible Travel Policies, and DPTAC comments
Response by Office of Rail and Road to Doug Paulley on 5 December 2024.

Partially successful

Dear Mr. Paulley, I write in response to your request dated 10^th November for information relating to ATPs that is not accessible from ORR’s websit...
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This person's 731 annotations

Paying for Assessors in cases under the Equality Act
Request to Equality and Human Rights Commission by Doug Paulley. Annotated by Doug Paulley on 5 April 2025.

Information not held

Referred to in https://www.lag.org.uk/article/205940/-equality-act-access-to-assessors-in-the-county-court
PSVAR and Hannons Coaches from Belfast to Glasgow
Request to Driver and Vehicle Standards Agency by Doug Paulley. Annotated by Doug Paulley on 2 December 2024.

Partially successful

ICO reference IC-346352-M2M8
TransReport and representations of their effect in the rail sector
Request to Cornwall Airport Limited by Doug Paulley. Annotated by Doug Paulley on 4 May 2024.

Successful

"We have no records of having been contacted by TransReport. "
Electric wheelchair users loading onto your PTS ambulances
Request to East of England Ambulance Service NHS Trust by Doug Paulley. Annotated by Doug Paulley on 18 January 2024.

Partially successful

Decision Notice IC-275888-W8F9 18 January 2024 "Reference: IC-275888-W8F9 Freedom of Information Act 2000 (FOIA) Decision notice Decision (including...
Section 167 list of wheelchair accessible taxis
Request to Highland Council by Doug Paulley. Annotated by Doug Paulley on 10 January 2024.

Refused

In case anybody visits this attempting to find accessible taxis on Skye: There's two, one of which is usable. Fast Cabs Catriona has one. https:...
Contents of Customer Information Group meeting on 17th February 2022
Request to Transport for Wales Rail Limited by Doug Paulley. Annotated by Doug Paulley on 9 September 2022.

Partially successful

S50 request sent to the ICO
Contents of Customer Information Group meeting on 17th February 2022
Request to Transport for Wales Rail Limited by Doug Paulley. Annotated by Doug Paulley on 13 August 2022.

Partially successful

I've just informed the ICO by email, that the public authority has unfortunately not supplied their internal review response within the requested 10 wo...
Contents of Customer Information Group meeting on 17th February 2022
Request to Transport for Wales Rail Limited by Doug Paulley. Annotated by Doug Paulley on 30 July 2022.

Partially successful

ICO reference IC-182689-Z1N7. "I have written to the public authority and have asked it to give you its internal review outcome within 10 working days...
Members of "Accessibility Group"
Request to Transport for Wales Rail Limited by Doug Paulley. Annotated by Doug Paulley on 5 July 2022.

Partially successful

ICO Case Reference: IC-166544-K0D3
Contents of Customer Information Group meeting on 17th February 2022
Request to Network Rail Limited by Doug Paulley. Annotated by Doug Paulley on 10 June 2022.

Refused

promised to give a response by 22nd June 2022
PSED related documents relating to COVID policy
Request to Department of Health and Social Care by Sophie Gamwell. Annotated by Doug Paulley on 26 May 2022.

Awaiting classification

Speedy!
Mental Health
Request to Nottingham University Samworth Academy by Kirsty. Annotated by Doug Paulley on 9 April 2019.

Withdrawn by the requester

I note that this was sent to a school by accident, and not to a university... -- Doug - volunteer, WhatDoTheyKnow.com
Post Office Branch List and Opening Hours
Request to Post Office Limited by Robert Whittaker. Annotated by Doug Paulley on 9 April 2019.

Successful

I've accessed their file transfer system and uploaded the file: http://files.whatdotheyknow.com/request/post_office_branch_list_and_open/FOI%20POL%20B...
Pre-application Advice 17/00985/PRE - 1A West Hill S Croydon
Request to Croydon Borough Council by Stephen Whiteside. Annotated by Doug Paulley on 9 April 2019.

Successful

I have extracted the message and file from the Egress Switch system. Like the requester, we find the use of Egress Switch unproductive and frustrating...
re Griffiths PCB0706667 I seek disclosure of the Condictor report see ICO's letter of 7 August 2018 ref Alice Nicola Griffiths ref no.
Request to Information Commissioner's Office by Simon Willans. Annotated by Doug Paulley on 12 November 2018.

Long overdue

I have removed a name from the request as it is personal data that the data subject would likely not expect to be in the public eye. -- Doug - volun...
Implementation of S167 lists of taxis - previously C
Request to Newcastle upon Tyne City Council by Doug Paulley. Annotated by Doug Paulley on 31 July 2018.

Successful

The local authority eventually supplied a response via the Information Commissioner's Office. Available at http://files.whatdotheyknow.com/request/impl...
Complete Non-Residential / Business Property Rates Data (Q3 2018)
Request to Greenwich Borough Council by Gavin Chait. Annotated by Doug Paulley on 8 July 2018.

Successful

The Excel spreadsheet in the response to this request is corrupted. Here is a clean version. http://files.whatdotheyknow.com/request/complete_non_resi...
Accessibility regulations and Rail Replacement Buses
Request to Driver and Vehicle Standards Agency by Doug Paulley. Annotated by Doug Paulley on 28 June 2018.

Successful

Response here: https://www.whatdotheyknow.com/request/accessibility_regulations_and_ra#incoming-1178794
S167 List of Accessible Taxis: update after 6 months - C no fixed previous date
Request to Leeds City Council by Doug Paulley. Annotated by Doug Paulley on 19 June 2018.

Successful

Response sent via private email (via the ICO) Question 5c) The guidance states: "The Government’s view is that decisions on exemptions will be faire...
Cycle Superhighway Safety Audit
Request to Leeds City Council by P Dixon. Annotated by Doug Paulley on 7 June 2018.

Successful

We have archived the documents released by the Council on our website, with the kind assistance of the requester. "Cycle Superhighway Stage 3 Audit F...
Implementation of S167 lists of taxis - Previously A
Request to Watford Borough Council by Doug Paulley. Annotated by Doug Paulley on 6 June 2018.

Successful

The council officer responded by private email. Dear Mr Paulley Thank you for your request for information regarding S165-167 of the Equality Act a...
S167 List of Accessible Taxis: update after 6 months - B previous date set
Request to Forest Heath District Council by Doug Paulley. Annotated by Doug Paulley on 6 June 2018.

Successful

Following the ICO's intervention, this public authority have eventually supplied the requested information by private email. The response is here: http...
Payments to the council
Request to City of Edinburgh Council by Mike Carrol. Annotated by Doug Paulley on 22 May 2018.

Partially successful

I have removed an annotation from this request, also turned off annotations, because it doesn't comply with our annotations policy at https://www.whatd...
Hidradenitis Suppurativa
Request to Galston Medical Practice, Galston by M Potter. Annotated by Doug Paulley on 22 May 2018.

Long overdue

I can't find a working email address for this practice. Unless and until somebody does, we're a bit stuck. -- Doug - volunteer, WhatDoTheyKnow.com
Data Protection and General Data Protection Regulations (GDPR)
Request to Linch Parish Meeting by L-M Nelson. Annotated by Doug Paulley on 22 May 2018.

Withdrawn by the requester

I can't find a useable email address for this body. Unless and until somebody does, we're a bit stuck! -- Doug - volunteer, WhatDoTheyKnow.com
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