D. Moore
Joined WhatDoTheyKnow in 2015
I complained to PHSO about the Independent Case Examiner (ICE) in 2014. Started with a lost complaint form 'presumed destroyed' and has continued in this vein ever since.
https://phsocomplaint.wordpress.com/
http://icecomplaint.wordpress.com/
http://icecomplaint3.wordpress.com/
http://icecomplaint2.wordpress.com/
http://icecomplaint4.wordpress.com/
Details on ICO appeal here:
https://foiaappeal.wordpress.com/
Sign in to change password, subscriptions and more (D. Moore only)
This person's 60 Freedom of Information requests
Here is a case where the tribunal judge rebuked the Commissioner for not using her power under section 50:
'15. In responding to the ICO the Librari...
Unauthorised accessing of patients' records
Response by Abertawe Bro Morgannwg University Local Health Board to D. Moore on .
Awaiting classification.
Dear Mr Moore
Please find attached our response to your request for information.
Regards
Llywodraethu Corfforaethol / Corporate Governance
Bwrdd Ie...
Unauthorised access of patient records by rogue staff
Response by Cardiff and Vale University Health Board to D. Moore on .
Awaiting classification.
Dear D Moore.
I am writing further to your e-mail below and am now pleased to be able to
advise you that Cardiff and Vale University Health Boar...
Your complaint to Conservative Home about article by Bruce Newsome
Response by Parliamentary and Health Service Ombudsman to D. Moore on .
Awaiting classification.
Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
___...
Work experience opportunities
Response by Parliamentary and Health Service Ombudsman to D. Moore on .
Awaiting classification.
Dear D Moore,
RE: Your information request FDN-274796
Thank you for your email request received by the Parliamentary and Health
Service Om...
Organogram/PHSO recruitment in 2016/17/
Response by Parliamentary and Health Service Ombudsman to D. Moore on .
Awaiting internal review.
Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
___...
Organogram after 2 August 2017
Response by Parliamentary and Health Service Ombudsman to D. Moore on .
Awaiting internal review.
Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
___...
Ethnicity of Staff
Response by Information Commissioner’s Office to D. Moore on .
Awaiting classification.
Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.
If you have made a request...
Publishing requesters' full names without agreement
Response by Parliamentary and Health Service Ombudsman to D. Moore on .
Awaiting internal review.
Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
___...
FOI/DP Team and related matters
Awaiting internal review.
Oh the irony!
A Freedom of Information team who won’t tell you who they are.
Ask if any of them are public facing.
Unauthorised access of patients' records by rogue staff
Response by Aneurin Bevan University Health Board to D. Moore on .
Awaiting classification.
Dear Sir/Madam,
Thank you for your request for information under the Freedom of Information Act received on 27 September and please accept my apologie...
New Life Church Lincoln LN1 1XD - Workfare involvement
Response by Department for Work and Pensions to D. Moore on .
Awaiting classification.
Dear D Moore,
Please find attached the response to FOI 3630,
Regards
Briefing & Communications Team | Department for Work and Pension...
Security of patient records and unauthorized access
Response by Hywel Dda University Health Board to D. Moore on .
Awaiting classification.
Dear D Moore
Information Requested Under The Freedom Of Information Act 2000
Thank you for your recent request for the supply of informatio...
Unauthorised access of patients' records
Response by Betsi Cadwaladr University Health Board to D. Moore on .
Awaiting classification.
Dear Sir / Madam
Thank you for your request below. This request is being handled under the Freedom of Information Act 2000; please find enclosed our l...
Not sure what's happening with this one. I wrote the following to the ICO on 9 September:
"I am concerned about in what is happening with two compla...
Workfare partner Islamic Relief
Response by Department for Work and Pensions to D. Moore on .
Awaiting internal review.
This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
By the next working day your request...
Unauthorised access of patients' records by rogue staff
Response by Cwm Taf University Health Board to D. Moore on .
Delayed.
Dear D Moore,
Freedom of Information Request: Our Reference CTHB_323_17
Thank you for your request for information. We are currently proc...
You can view the preliminary assessment here:
https://rspbblog.wordpress.com/
The ICO have acknowledged receipt of my letter requesting a Decision...
Questions related to your service guide - policies and procedures
Partially successful.
A good response which provided almost all of the information requested. I was surprised by how little communication with complainants was in Welsh.
ICO contacted.
Ombudsman's discretion - ICO Decision Notice FS50673691
Response by Parliamentary and Health Service Ombudsman to D. Moore on .
Information not held.
Dear D Moore
Re: FDN – 274746 – FOI request
I write in response to your email of 18 August 2017 requesting information
held by the Parliam...
Unauthorised accessing of patients' records
Response by Powys Teaching Health Board to D. Moore on .
Awaiting classification.
Please accept this email as an acknowledgement of your request for information under the Freedom of Information Act 2000. We will manage your request i...
Top 25 sick staff in 2016/17
Successful.
The response dated 12 September 2017 relates to the following request:
https://www.whatdotheyknow.com/request/201617_annual_report_and_complai#follow...
2016/17 Annual Report and complaints about yourselves
Response by Parliamentary and Health Service Ombudsman to D. Moore on .
Awaiting internal review.
Thank you for your e-mail to the Parliamentary and Health Service Ombudsman. This return e-mail shows that we have received your correspondence.
___...
Information releases to the BBC in 2017
Response by Scottish Government to D. Moore on .
Successful.
Link: [1]File-List
Link: [2]themeData
Link: [3]colorSchemeMapping
From: Bruce S (Stephen)
Sent: 28 August 2...
This person's 50 annotations
Organogram/PHSO recruitment in 2016/17/
Awaiting internal review.
Agency costs for 2016/17 amounted to £578,293.13.
Although 16 recruitment agencies were used during 2016/17, the money was shared by only 7 of them....
Not sure what's happening with this one. I wrote the following to the ICO on 9 September:
"I am concerned about in what is happening with two compla...
You can view the preliminary assessment here:
https://rspbblog.wordpress.com/
The ICO have acknowledged receipt of my letter requesting a Decision...
Questions related to your service guide - policies and procedures
Partially successful.
A good response which provided almost all of the information requested. I was surprised by how little communication with complainants was in Welsh.
Preliminary assessment received. DWP estimate the cost of dealing with my request to be £104,070. That's a lot!
"I am therefore satisfied that th...
ICO contacted.
Top 25 sick staff in 2016/17
Successful.
The response dated 12 September 2017 relates to the following request:
https://www.whatdotheyknow.com/request/201617_annual_report_and_complai#follow...
This request is work reading, for anyone interested in section 50(2)(c):
https://www.whatdotheyknow.com/request/freedom_of_information_requests_154#c...
Letter from ICO dated 11 August telling me that my case has been allocated to a case officer.
"Where possible the Information Commissioner prefers co...
Health and Work Conversation - non-sanctionable responses
Partially successful.
FZ,
Thanks for the useful information.
Open complaints about yourselves
Refused.
Here are my final written submissions to the tribunal:
https://foiaappeal.wordpress.com/page/6/
Here are my final written submissions for the tribunal:
https://foiaappeal.wordpress.com/page/6/
Top 25 sick staff in 2016/17
Successful.
From Annual Report 2016/17:
"Sickness absence
Sickness absence increased from 6.1 to 7.9 days per FTE and was actively managed throughout the year....
J Roberts wrote the following:
"49 staff recruited in September 2015, of whom 15 have either left or have formally expressed an interest in leaving w...
Sickness absences
Partially successful.
From Annual Report 2016/17:
"Sickness absence
Sickness absence increased from 6.1 to 7.9 days per FTE and was actively managed throughout the year....
'Regretted staff loss' - How are staff leavers terms defined?
Partially successful.
" Staff turnover remains high at 16.4%/13.1% (total/permanent staff), though regretted loss runs at 2%."
If 16.4% was considered high, what do they m...
staff turnover at PHSO
Request to Parliamentary and Health Service Ombudsman by phsothefacts Pressure Group. Annotated by D. Moore on .
Partially successful.
Does anyone know of a public body with a higher staff turnover? From the Annual Report:
"Staff turnover
Staff turnover was 31% in 2016-17; higher...
7 July 2017
Letter from ICO telling me that my case has been allocated to a case officer.
"Where possible the Information Commissioner prefers comp...
Complaints about yourselves
Partially successful.
I asked:
"1. Please provide information on the number of complaints you closed about yourselves in each month from November 2014 to June 2015 inclusi...
I have received a bundle of documents from the ICO ahead of the tribunal.
From the PHSO response to the ICO dated 13 December 2016:
"It was not...
Response times for Subject Access Requests
Successful.
I wrote above:
" I have now received the 'open bundle' from the ICO, but it too does not include the response I believe exists."
I spoke by phone t...
Publishing requesters' full names without agreement
Awaiting internal review.
J T Oakley,
Thanks for the information. If you've complained and it has made no difference it highly unlikely that any complaint by me to the ICO w...
Response times for Subject Access Requests
Successful.
Material information seems to be missing from the PHSO response to my SAR. The ICO sent an email in November 2016 to the PHSO, but no response is incl...
Response times for Subject Access Requests
Successful.
I finally got a response to my SAR. Anyone not familiar with the process in practice may be interested in my experience.
In short:
It took almost...
Open complaints about yourselves
Refused.
Bevan Brittan lawyers are acting on behalf of the PHSO. The witness evidence submitted to the Tribunal in support of the PHSO's Response can be found h...