C Rock
Joined WhatDoTheyKnow in 2011
Nick my son died after multiple NHS incompetence & negligence alienated him; stifled cooperation; thwarted investigation. After 8 yrs NHS CEO U-turned on lies; PHSO turned attack onto me - unsupported NHS evidence manipulated by PHSO to deny facts of abuse - traumatic experience & disability dismissed as 'my opinion'. After blatant colluded outcome, I returned so-called ‘award’ of £250 (for negligence/lies/death/mental abuse?). Meanwhile, PHSO maladministration and crime is being revealed.
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This person's Freedom of Information requests (approximately 72)
Complaints against PHSO (Handling)
Partially successful.
Thank you for that annotation and link to the real PHSO experience Mr Roberts
Follow-up: Breach of HM Coroner Verdict by BSMHFT
Request to Birmingham and Solihull Mental Health NHS Foundation Trust by C Rock. Annotated by C Rock on .
Refused.
The above was in response to BSMHFT dismissing evidence in personnel lying to PHSO about my son's Inquest:
"Response
Please note that the informati...
Steps taken to combat stigma, discrimination and mental abuse
Follow up sent to Parliamentary and Health Service Ombudsman by C Rock on .
Long overdue.
Dear FOI and Review officers
You stated: "If you have Egress installed, simply open the attachment. "
Note that this is at least the third time yo...
Role of PHSO Liaison Officer
Follow up sent to Birmingham and Solihull Mental Health NHS Foundation Trust by C Rock on .
Refused.
I am able to give quick note at this time due to the ongoing pressure and stress BSMHFT negligence in my son's death has left me with, aggravated by...
I note you have refused to comment to answer my question and this is also well overdue on last request as per rules.
FOI is now being closed REFUS...
Perjury by NHS workers in investigations
Information not held.
Thank you LJoNes - I note your valuable comments.
The entire [NHS] system is a mess and easly lends to corruption of purpose i.e. helping the sick th...
DPA (Subject access request) - for personal information
Follow up sent to Birmingham and Solihull Mental Health NHS Foundation Trust by C Rock on .
Partially successful.
I note your response.
The data and records team will have to explain why communications submitted to the PHSO were not released to me due to one o...
PHSO refusal to accept complaints
Response by Department of Health and Social Care to C Rock on .
Information not held.
Dear Mr/Ms Rock,
Thank you for your emails. I am sorry that you are continuing to experience difficulties pursuing your complaint. However, the Freedo...
Request was refused without a reason valid under the law in my opinion.
Service User Death Narrative Verdicts claimed 'Accidental' by BSMHFT
Follow up sent to Birmingham and Solihull Mental Health NHS Foundation Trust by C Rock on .
Successful.
Thank you for this information and thank you for your trouble in delivering the response fully.
There may be some question as to who is/was a "ser...
NHS Payouts in Compensation (Deaths)
Follow up sent to Birmingham and Solihull Mental Health NHS Foundation Trust by C Rock on .
Information not held.
Thank you for the information although I do not see why a NIL response should take One Month to respond. I am sure it is in Trust Policy however. Po...
PHSO Block on Service Communications
Successful.
It's the welfare of aggrieved complainants that is not in PHSO book. Quite illegal in UK Law and the PHSO's arrogant ignorance will be the ultimate dow...
SAR for information held by PHSO re HS224883
Successful.
The request was fulfilled unusually quickly by sending me a PDF and a password as requested. I was disappointed that it was not all clearly readable a...
Trust Policy: Interpretation of HM Coroner conclusions
Follow up sent to Birmingham and Solihull Mental Health NHS Foundation Trust by C Rock on .
Successful.
Thank you for your review on this critical matter. Your review has had opportunity to consider, in this respect:
a. Will the Trust please indicate...
Alignment of PHSO and NHS Complaints handling
Follow up sent to NHS England by C Rock on .
Partially successful.
You said " I note that the PHSO has no regulated or closed complaint procedure, and no recourse for victims of this failure. This is not a concer...
I am now aware of the person's name and position, who passed the lie and harmful information to the PHSO in apparent defence of their own negligence, a...
Potential professional and criminal action by BSMHFT employees
Request to Birmingham and Solihull Mental Health NHS Foundation Trust by C Rock. Annotated by C Rock on .
Partially successful.
Closed: Information taken as given with implied lack of clarity.
No explanation is given as to why there is "no... information that the Trust can pr...
PHSO Value for money: Sum of case costs to-date
Information not held.
*email to Warren Seddon fao RB / PHSO board
Sir
I have informed the PHSO and BSMHFT that my complaint, opened in 2009, has not been satisfactorily...
Alighment with NHS England Complaints Policy
Information not held.
The PHSO should of course be aware - and have been reminded - that NHS parties are contractually obliged to follow such but in fact do not feel the nee...
Interesting and thank you Mr Roberts. Wonder if it applies to SAR when data may or not exist but No was implied?
A pointless exercise in my opinion.
I am closing this and a similar request unresolved since the PHSO refuse to be clear and concise. It appears th...
Dear WDTK,
I am closing this and a similar request unresolved since the PHSO refuse to be clear and concise. It appears that though a sort of procedu...
Unaddressed Service Complaints
Information not held.
Another day another effort.
PHSO can not publish a Service Complaint procedure which impartially and without discrimination accepts complaints, give...
Investigation of harassment and threats to vulnerable persons
Information not held.
I have tried the customer service route and the approach was rejected. It appears that the PHSO does not have information or procedures relevant to thi...
Clarity in applied Dual Standards
Information not held.
Requested: 15th May 2018
Responded: 12th June
Research: Unknown
Response: No Information on Subject
Delay in response: No apology or information gi...
This person's 271 annotations
Complaints against PHSO (Handling)
Partially successful.
Thank you for that annotation and link to the real PHSO experience Mr Roberts
Staff Training continued!
Partially successful.
Thank you J Roberts.... "...sector-leading accreditation programme for senior caseworkers" appears to be an puerile internal opinion with no substanti...
Follow-up: Breach of HM Coroner Verdict by BSMHFT
Request to Birmingham and Solihull Mental Health NHS Foundation Trust by C Rock. Annotated by C Rock on .
Refused.
The above was in response to BSMHFT dismissing evidence in personnel lying to PHSO about my son's Inquest:
"Response
Please note that the informati...
Follow-up: Breach of HM Coroner Verdict by BSMHFT
Request to Birmingham and Solihull Mental Health NHS Foundation Trust by C Rock. Annotated by C Rock on .
Refused.
Candour and patient expectations of NHS:
An investigator has recently brought my attention to a report in the HSJ (Health Services Journal). It reve...
Thank you for your comments.
Homeworking: When after a delay of 4 years and persistent enquiries, the PHSO finally allocated a worker (to look at co...
Role of PHSO Liaison Officer
Request to Birmingham and Solihull Mental Health NHS Foundation Trust by C Rock. Annotated by C Rock on .
Refused.
My request as placed was in effect refused (deflected).
The NHS Trust has apparently decided to delay proper response for another 20 days by creatin...
Follow-up: Breach of HM Coroner Verdict by BSMHFT
Request to Birmingham and Solihull Mental Health NHS Foundation Trust by C Rock. Annotated by C Rock on .
Refused.
I place this in public arena to illustrate the corrupt relationship between NHS Trusts and the PHSO under three separate but failing leaderships - in m...
Trying to understand PHO refusal to tackle mental health Stigma, Discrimination and Abuse; actively taking advantage of disability after NHS negligence...
Suicides
Request to Birmingham and Solihull Mental Health NHS Foundation Trust by Gill Handley. Annotated by C Rock on .
Awaiting classification.
FYI - My son took his life entirely avoidably, after negligent NHS responses (including this organisation's 'teams') from 2003 to 2008 . Obfuscation...
Rob Behrens PHSO Commentary on DoHSC Rejection of Historic Unresolved Cases
Request to Department of Health and Social Care by phsothefacts Pressure Group. Annotated by C Rock on .
Partially successful.
I am confused about this question and its responses - there appears to be more opacity and procrastination. It is obvious that many have suffered cases...
Perjury by NHS workers in investigations
Information not held.
Thank you LJoNes - I note your valuable comments.
The entire [NHS] system is a mess and easly lends to corruption of purpose i.e. helping the sick th...
Perhaps they are saying that NHS Resolution do not gather all NHS claim costs? If not then how does NHS report payouts nationally?
I do not see why i...
Request was refused without a reason valid under the law in my opinion.
Response to this request is delayed. By law, NHS Resolution should normally have responded promptly and by 29 July 2019 . Delays my end are due to my o...
From the PHSO:
"Recommendations -- Sir Liam was clear that achieving the changes necessary to address the findings of the Clinical Advice Review would...
Currently the PHSO is denying complainants any consideration of harm done during PHSO process, and writing off harm done in original failure.
It app...
Service User Death Narrative Verdicts claimed 'Accidental' by BSMHFT
Request to Birmingham and Solihull Mental Health NHS Foundation Trust by C Rock. Annotated by C Rock on .
Successful.
The response was:
Response: Please note that the information below pertaining to patients who were being treated by the Trust either as an inpatient...
NHS Payouts in Compensation (Deaths)
Request to Birmingham and Solihull Mental Health NHS Foundation Trust by C Rock. Annotated by C Rock on .
Information not held.
Response was:
Response to FOI 074
Request
(1) Please can you give me levels of payout in BSMHFT negligent death of service users, by year, for up...
Service User Death Narrative Verdicts claimed 'Accidental' by BSMHFT
Request to Birmingham and Solihull Mental Health NHS Foundation Trust by C Rock. Annotated by C Rock on .
Successful.
I have felt it necessary to place this request since BSMHFT did not respond to my private enquiry on this apparent 'abuse'. Why is this Coroner 'Inter...
Historic Cases 2
Information not held.
It appears now that the PHSO have re-defined 'clarity' for their own purposes. Just as previous years of PHSO machinations - no change here.
Public Administration and Constitutional Affairs Committee
Partially successful.
An interesting revelation of the typical note-swapping that goes on - so it's not just limited to NHS collusion? This is really worth more comment - in...
PHSO Block on Service Communications
Successful.
It's the welfare of aggrieved complainants that is not in PHSO book. Quite illegal in UK Law and the PHSO's arrogant ignorance will be the ultimate dow...
PHSO Block on Service Communications
Successful.
This simple request took the PHSO 18 days to retrieve this information as a compilation of TWO IMAGES from file i.e. 2 days short of response requireme...
Lying to complainant's about sending replies
Partially successful.
Exactly J Roberts "Due to the amount of complaint and feedback cases held...".
The PHSO promised a review of historic cases Nov 2017. Late March 2018...
SAR for information held by PHSO re HS224883
Successful.
The request was fulfilled unusually quickly by sending me a PDF and a password as requested. I was disappointed that it was not all clearly readable a...