Universal Credit Claims

The request was successful.

Dear Department for Work and Pensions,

I would like to understand why initial claims do not result in a START of claim. What are the predominant factors that result in a claim not proceeding to a START of Claim

Secondly, we are told that it is very simple to move from an Initial Claim through to Start of Claim but for those that are delayed for more than 7 days what is the average delays that claimants are seeing with respect to Habitual Residence Tests for example.

I would appreciate if this data could be provided at a National Level and at a more local level for the JCPs for Chichester, Bognor Regis, Littlehampton, Worthing, Haywards Heath, Horsham and Crawley.

The period of time that I am looking for would be from July 2018 to September 2018 and then to have this data provided in a quarterly figure possibly that Stat-Xplore

Yours faithfully,

Ken Porter

DWP freedom-of-information-requests, Department for Work and Pensions

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no-reply@dwp.ecase.co.uk on behalf of Operations FOI Team, Department for Work and Pensions

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Dear Ken Porter,

I am writing in response to your request for information, received 17
December.

Your response is attached

Yours sincerely,

DWP Operations FOI Team

Dear [email address] on behalf of Operations FOI Team,

Thank you for your response to my FOI request.

As you have suggested, I have changed my request to limit the data that I am looking for to a National level.

Please provide, for the period June 2018 to November 2018 (or the dates closest that meet your datasets) the factors, by percentage that stop a claim proceeding to a full Universal Credit Service. What is the mean time for making a decision that a claimant is not eligible for Universal Credit.

I have re-looked at Stat-Xplore and I do not see a table that provides me this type of data.

Yours sincerely,

Ken Porter

Operations FOI Requests, Department for Work and Pensions

This is an automated confirmation that your request for information has been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally expect a response within 20 working days.
  
For further information on making Freedom of Information requests please click on the link below.

https://www.gov.uk/make-a-freedom-of-inf...

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no-reply@dwp.ecase.co.uk on behalf of Operations FOI Team, Department for Work and Pensions

1 Attachment

Dear Ken Porter,

I am writing in response to your request for information, received 3
January.

Your response is attached.

Yours sincerely,

DWP Operations FOI Team