LiMA IT System used for ESA WCA - Bug list

The request was refused by Department for Work and Pensions.

Dear Department for Work and Pensions,

LiMA IT System used for ESA WCA

Any IT system will periodically experience problems. These would normally be documented and submitted to a support team to fix (e.g. a bug list or issues list). Therefore:

RFI1: How does the DWP document problems with LiMA that require a technical solution?

RFI2: Are technical problems with LiMA fixed by DWP staff or by an external organization (e.g. Atos). If an external organisation is involved please direct me to the relevant contract under which the work is carried out.

RFI3: Please disclose the issues/bug list for LiMA that have been recorded since 1 January 2018 and did or still require a technical solution.

I accept that exempt personal information can be redacted from any disclosure.

Yours faithfully,

John Slater

DWP freedom-of-information-requests, Department for Work and Pensions

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Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'LiMA IT System used for ESA WCA - Bug list'.

The Department should have provided a response by now. It means that the Department has breached the FOIA, Please provide a substantive response without further delay

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/l...

Yours faithfully,

John Slater

DWP freedom-of-information-requests, Department for Work and Pensions

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been accepted by the DWP FoI mailbox.
 
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expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
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John Slater left an annotation ()

The ICO has written to the DWP giving it 10 days to provide its response. No doubt it will be a refusal.

TECHNOLOGY Freedom of Information Mailbox, Department for Work and Pensions

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Dear Sir/Madam,

 

 

Please see attached.

 

Any further information requests should be put in as Freedom of
Information requests to:

Address: The Department for Work and Pensions, Central FoI Team, Level 4,
Caxton House, Tothill Street, London, SW1H. Email:
[1][DWP request email]

Kind regards,

 

Freedom of Information – Digital Group Parliamentary Business Team |
Department for Work and Pensions

 

 

 

 

 

 

 

 

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Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'LiMA IT System used for ESA WCA - Bug list'.

Thank you for your late response. Given that S.31 consists of 3 subsections and 19 paragraphs I suggest that the DWP needs to be most specific if it wishes to engage one of more of the exemptions contained within S.31.

In respect of S.24 the Department hasn’t made any attempt set out a clear basis for arguing that disclosure would have an adverse effect on national security. Without doing so the exemption cannot be engaged.

Whichever subsection of S.31 that the DWP eventually settles upon requires it to satisfy the prejudice test. Its response to date doesn’t come close to satisfying that test and therefore I suggest that none of the respective subsections of S.31 can be said to be engaged.

I now move to the public interest test. The binding Upper Tribunal judgment in Department of Health v ICO & Lewis [2015] UKUT 159 (AAC) is clear that any public interest test must be approached on a contents, specific information, basis and not a class basis. The Department public interest test fails to do this and therefore its engagement of S.24 and S.31 is flawed.

I also say that its response of 17 April 2018 (Ref No: FOI 784) is sufficiently similar to its current response to show that generic “boilerplate” responses are still being used by the Department despite being warned by the ICO previously that this isn’t good enough.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/l...

Yours faithfully,

John Slater

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

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TECHNOLOGY Freedom of Information Mailbox, Department for Work and Pensions

1 Attachment

 

 

Dear Sir/Madam,

 

 

Please see attached.

 

Any further information requests should be put in as Freedom of
Information requests to:

Address: The Department for Work and Pensions, Central FoI Team, Level 4,
Caxton House, Tothill Street, London, SW1H. Email:
[1][DWP request email]

Kind regards,

 

Freedom of Information – Digital Group Parliamentary Business Team |
Department for Work and Pensions

 

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1. mailto:[DWP request email]