Case Management Software System for Social Care

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Dear Birmingham City Council,

I am requesting information under the freedom of information act. could you please provide information as following?

1. does your local authority use a bespoke IT software system to record/manage social care activities i.e. case management system for adult & children services ?
2. if no, is there ongoing planning to purchase a bespoke software system or develop in house system in the near future?
3. Describe the brief information of the current software system in use ?
4. what is the name of the software system (product name) and which company is it purchased from?
5. is this software system purchased outrightly or on contractual basis ? specify details.
6. what was the total capital cost of purchasing or developing this software system ?
7. What are the ongoing development and maintenance costs since purchase (annually)?
8. what is the structure of technical team managing this software system ?

Yours faithfully,

Mr V Choksi

Birmingham City Council

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Information request
Our reference: 579133

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Birmingham City Council

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Information request
Our reference: 579133

show quoted sections