Complaints involving volunteer services

The request was successful.

Dear Lancashire County Council,

Please kindly provide the number of public complaints made to your council in the past twelve months where the complaint relates to volunteer services (including complaints about volunteers along with any other complaints relating to volunteer services).

Yours faithfully,

Lee Jefferson
Journalist

Freedom of Information, Lancashire County Council

 

 

 

Dear Mr Jefferson,

 

Request for information

 

We are writing to acknowledge receipt of your email dated 21/10/17, in
which you request the disclosure of information.

 

We can confirm that your enquiry will now be assigned to an officer who
will commence a search for the information you require and they will
respond in due course. The deadline date for issuing you with full
response is 17/11/17. We will endeavour to provide a response well in
advance of this date, however, should we envisage any delays, or require
more details from you, we will contact you immediately.

 

If you have any queries about the above, please do not hesitate to contact
us, quoting ref. 936.1509

 

Yours sincerely

 

Information Governance Team

Legal and Democratic Service

Lancashire County Council

PO Box 78

County Hall

PR1 8XJ

[1][email address]

[2]www.lancashire.gov.uk

 

Freedom of Information, Lancashire County Council

Dear Mr Jefferson,

 

Request for information under the Freedom of Information Act 2000

 

Further to your email dated 21^st October, in which you request the
disclosure of information under the provisions of the above Act, we are
now in a position to respond.

 

Please kindly provide the number of public complaints made to your council
in the past twelve months where the complaint relates to volunteer
services (including complaints about volunteers along with any other
complaints relating to volunteer services).

 

The number is one complaint.

 

We trust that our response is to your satisfaction

 

Your request will now be closed as of this date.

 

Yours sincerely

 

 

Information Governance Team

Lancashire County Council

PO Box 78

County Hall

Preston

PR1 8XJ

 

Email:     [1][Lancashire County Council request email]

 

 

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