Care/Nursing Homes Safeguarding concerns, investigations and substantiated cases of abuse/neglect

Response to this request is long overdue. By law, under all circumstances, Wolverhampton City Council should have responded by now (details). You can complain by requesting an internal review.

Anahita Behrooz

Dear Wolverhampton City Council,

Please provide figures for the number of:

1) Safeguarding concerns received
2) Number of investigations conducted
3) Number of substantiated cases of abuse/neglect

by your local authority in connection with or from individual care/nursing homes.

Please provide these figures in the following way:

1. Name and address of each home.
2. Name of owner if possible but not necessary (e.g. Four Seasons Health Care)
3. Breakdown of number of safeguarding concerns, investigations and substantiated cases of neglect/abuse in 2012, 2013, 2014, 2015 and for 2016 between January and May.

Please provide these figures in an excel spreadsheet or word document table format.

Thank you in advance for your assistance.

Yours faithfully,

Anahita Behrooz

FOI, Wolverhampton City Council

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Dear Anahita Behrooz,

I am emailing in relation to your Freedom of Information Request that we received on 1st July 2016, in which you asked for information pertaining to Care/Nursing Homes Safeguarding concerns, investigations and substantiated cases of abuse/neglect.

The department reasonably requires further information in order to identify and locate the information that you have asked for, and I will not be able to take this matter further without extra information from you.
In particular, please can you confirm if you are asking for the information held on Adult service users, or both Adult and Children’s Services.

Best Regards,

Catherine Allin
Information Governance Assistant
Tel. Office: 01902 554498
E-mail: [email address]
Secure Email:[email address]
DISCLAIMER: This email and any enclosures are intended solely for the use of the named recipient. If this email has a protective marking of PROTECT or RESTRICT in its title or contents, the information within must be subject to appropriate safeguards to protect against unauthorised or unlawful processing and against accidental loss or destruction or damage. PROTECT and RESTRICTED information should only be further shared where there is a legitimate need. If you are not the intended recipient, or responsible for delivering it to the intended recipient, you may not copy, disclose, distribute or use it without the authorisation of City of Wolverhampton Council. If you have received this email in error please notify us by email to [email address] and then delete it and any attachments accompanying it. Please note that City of Wolverhampton Council do not guarantee that this message or attachments are virus free or reach you in their original form and accept no liability arising from this. Any views or opinions expressed within this email are those of the writer and may not necessarily reflect those of City of Wolverhampton Council. No contractual commitment is intended to arise from this email or attachments.

Anahita Behrooz

Dear FOI,

Adults only please. Care/nursing homes. Thank you.

Yours sincerely,

Anahita Behrooz

FOI, Wolverhampton City Council

NOT PROTECTIVELY MARKED

Dear Anahita Behrooz

I am writing in regards to the Freedom of Information we received on 1st July 2016.
Your request will be dealt with as quickly as possible, and a final response should be sent to you within 20 working days of receipt.

If you wish to enquire about the progress of your request, then please do not hesitate to contact me, quoting the reference number, in the heading above.

Best Regards,

Catherine Allin
Information Governance Assistant
Tel. Office: 01902 554498
E-mail: [email address]
Secure Email:[email address]
City Of Wolverhampton Council

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FOI, Wolverhampton City Council

1 Attachment

NOT PROTECTIVELY MARKED    

 

Dear Anahita Behrooz

 

FREEDOM OF INFORMATION REQUEST

 

Thank you for your request for information about ‘Care/Nursing Homes’.
Your request was received on 1^st July 2016 and I am dealing with it under
the terms of the Freedom of Information Act 2000.

 

In response to your request, please see attached our response.

 

If you are not happy with how we handled your request you can ask for an
internal review.  Internal review requests should be submitted, in
writing, detailing your concerns, within two months of the date of receipt
of the response to your original letter and should be addressed to:

 

Information Governance Team

Wolverhampton City Council

Civic Centre

St Peter’s Square

Wolverhampton

WV1 1SH

 

E-mail: [1][Wolverhampton City Council request email]

 

Under section 50 of the Freedom of Information Act 2000, you also have the
right to complain to the Information Commissioner.  However, the
Information Commissioner is unlikely to consider a complaint from you
unless you have first attempted to resolve the matter through our internal
review procedure. The Information Commissioner's details are:

 

The Information Commissioner

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

0303 123 1113

 

[2]http://ico.org.uk/complaints/getting/com...

 

Yours sincerely

 

 

 

Malkit Sahota

Information Governance Officer

Tel. Office: 01902 554042

 

[3]E-mail: [email address]

City of Wolverhampton Council

 

[4][IMG]
DISCLAIMER: This email and any enclosures are intended solely for the use
of the named recipient. If this email has a protective marking of PROTECT
or RESTRICT in its title or contents, the information within must be
subject to appropriate safeguards to protect against unauthorised or
unlawful processing and against accidental loss or destruction or damage.
PROTECT and RESTRICTED information should only be further shared where
there is a legitimate need. If you are not the intended recipient, or
responsible for delivering it to the intended recipient, you may not copy,
disclose, distribute or use it without the authorisation of City of
Wolverhampton Council. If you have received this email in error please
notify us by email to [email address] and then delete it
and any attachments accompanying it. Please note that City of
Wolverhampton Council do not guarantee that this message or attachments
are virus free or reach you in their original form and accept no liability
arising from this. Any views or opinions expressed within this email are
those of the writer and may not necessarily reflect those of City of
Wolverhampton Council. No contractual commitment is intended to arise from
this email or attachments.

References

Visible links
1. mailto:[Wolverhampton City Council request email]
2. http://ico.org.uk/complaints/getting/com...
3. mailto:%[email address]
4. http://awards.themj.co.uk/winners