Processing times for new PIP claims sent to IAS (ATOS) from receipt to decision

William Thornton made this Freedom of Information request to Department for Work and Pensions Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

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William Thornton

Dear Department for Work and Pensions,

Please could you provide the current processing times for personal independance payment claims that have been sent to independent assessment services for consideration and how long on average it takes DWP to receive a recommendation

Yours faithfully,

William Thornton

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freedom-of-information-request@dwp.gov.uk,

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Dear William Thornton,

I am writing in response to your request for information, received 9th
June.

Yours sincerely,

DWP Central FoI Team

William Thornton

Dear Department for Work and Pensions,

Thank you for your clarification request. Please could you provide a response to both the options you have provided.

Yours faithfully,

William Thornton

DWP freedom-of-information-requests, Department for Work and Pensions

Thank you for contacting the Department for Work and Pensions (DWP).
 
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J Roberts left an annotation ()

Some people might be interested in this answer Tom Pursglove gave to Emma Lewell-Buck:

UIN 182594, tabled on 25 April 2023

'The average decision wait times for new Personal Independence Payment (PIP) applications can be found in the latest published release:

“Personal Independence Payment statistics to January 2023”.

Particularly, table 1A shows PIP average actual clearance times (median number of weeks) for normal rules, new claims in England and Wales.'

https://questions-statements.parliament....

William Thornton

Dear Department for Work and Pensions,

I would like to close my request as I have found the data I needed in the public domain

Yours faithfully,

William Thornton

DWP freedom-of-information-requests, Department for Work and Pensions

Thank you for contacting the Department for Work and Pensions (DWP).
 
This is an automated confirmation that your request for information has
been received by the DWP Freedom of Information mailbox and will be
processed accordingly.
 
Please note that this mailbox is for Freedom of Information (FOI) or
Internal Review (IR) requests only – If you have submitted a non FOI or IR
related email then we may not be able to action it.
 
 
Timescales for responding
 
Freedom of Information (FOI) Requests
 
If your email is a valid FOI request, as per Section 8 of the FOI Act
2000, you can normally expect a response within 20 working days.
 
Internal Review (IR) Requests
 
You can normally expect a response within 20 working days.
 
We will respond to all valid FOI and IR requests within our statutory
timescales, if we are unable to do so then we will contact you to explain
why. Please note that we are not able to process your FOI or IR request in
any shorter timescales that you may indicate.
 
 
Receiving a response from us
 
Please note that email FOI and IR responses will be issued from
[email address]
 
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk by your email account
provider.  
 
 
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request please contact us.
 
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