Requirement to allow access to Universal Job Match

The request was successful.

Dear Department for Work and Pensions,

For the purposes of this information request, I am using the following abbreviations;

CLAIMANT = someone currently in receipt of job seekers allowance.
JSA = job seekers allowance.
UJM = universal job match.

According to DWP information/documents/policies:

1. Does a claimant have to allow access into their UJM account to their advisor/work coach?

2. Does a claimant have to log into their UJM account whilst in the job centre if told to do so by advisor/work coach?

Finally, I would appreciate yes or no answers to the above questions. I am not interested in what the DWP "recommends" or "would like" or "advises", I am solely interested in what is or is not legally required. Thank you for your assistance.

Regards,

Tina White.

DWP freedom-of-information-requests, Department for Work and Pensions

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References

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refuted left an annotation ()

@Tina White
Universal Jobmatch Toolkit (disclosed 9/4/15) https://www.whatdotheyknow.com/request/u...
http://refuted.org.uk/jobmatch/

To quote:

Access

56. "....if the claimant does not wish to allow DWP access to their account (and this is their decision not ours)"

"Actively Seeking Employment
76. We cannot specify to a JSA claimant how they provide us with records of their jobsearch activity and Universal Jobmatch will not change this – it is not therefore possible to require JSA claimants to give DWP access to their Universal Jobmatch account"

Consent

"Benefits for DWP staff
8. Universal Jobmatch (UJ) provides staff with:
- A view of the jobseeker’s UJ account, enabling Work Coaches with the jobseeker’s consent, to check their account history, view actions"
https://www.whatdotheyknow.com/request/2...

Options

"9. The jobseeker also has the option to:
- Authorise DWP to view their account; and
- Receive messages from DWP."
https://www.whatdotheyknow.com/request/2...

Key rights

(based on FOI disclosures on https://www.whatdotheyknow.com)

Universal Jobmatch: Your key rights – http://refuted.org.uk/2013/10/13/jobmatch/

Operations FOI Requests, Department for Work and Pensions

1 Attachment

Dear Tina White,
 
Please find attached our response to your recent Freedom of Information
request.
 
Yours sincerely
 
DWP Central Freedom of Information Team
 
 
 
 
 

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