Youth justice core+ case management system

marcus le brocq made this Freedom of Information request to Doncaster Borough Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was refused by Doncaster Borough Council.

Dear Doncaster Borough Council,

RE: recent award to Access group - procurement reference 20240228120953-104514

Regarding the recent contract award to the Access group servelec core+ system to your youth offending team, please breakdown what the unusually high costs for a system of this size were for 3 years - £123,604.67

for example was this just annual support and maintenance and hosting charges, or were there other services included? were additional modules added on (such as youth service NCCIS, IYSS etc)

Thank you

Published date
28 February 2024

Closing date
1 December 2023

Closing time
12am

Contract start date
1 January 2024

Contract end date
31 December 2027

Contract type
Service contract

Procedure type
Direct award

Contract is suitable for SMEs?
No

Contract is suitable for VCSEs?
No

Description
The Access Group are the providers of Core+ which provides the case management system to the Youth Offending Service

More information
Links

https://uk.eu-supply.com/app/rfq/rwlentr...
Additional data
https://uk.eu-supply.com/ctm/Company/Com...
User / Company
Award information
Awarded date
28 February 2024

Contract start date
1 January 2024

Contract end date
31 December 2027

Total value of contract
£123,604.67

Yours faithfully,
M Le brocq

Freedom of Information Requests, Doncaster Borough Council

Hi Marcus

Re: Request for information under the Freedom of Information Act 2000

Thank you for your request for information.

I can confirm your request has been passed to the relevant department who will endeavour to search for any information held and provide you with a response as soon as is possible. This will be within 20 working days and in any case by the 28th March 2024

Yours sincerely,
Sophie

Sophie Ormshaw

Information Governance Officer
Information Governance Team
Corporate Resources
City of Doncaster Council
Civic Office (Floor 2)
Waterdale
Doncaster
DN1 3BU

Phone: 01302 735326
E-mail: [email address]
Web: http://www.doncaster.gov.uk/

Please treat the content of this e-mail as confidential. If you have received this e-mail and it is not addressed to you please accept my apologies and inform me as soon as possible.

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marcus le brocq

Thank you Sophie, much appreciated.

Freedom of Information Requests, Doncaster Borough Council

Dear Marcus,

Thank you for your Freedom of Information request dated 29th February for information about Youth justice core+ case management system. Please find below City of Doncaster Council’s responses to the questions you have raised.

You have requested. RE: recent award to Access group - procurement reference 20240228120953-104514

"Regarding the recent contract award to the Access group servelec core+ system to your youth offending team, please breakdown what the unusually high costs for a system of this size were for 3 years - £123,604.67

for example was this just annual support and maintenance and hosting charges, or were there other services included? were additional modules added on (such as youth service NCCIS, IYSS etc)"

Response:

This information is exempt from disclosure under Section 43 of the Freedom of information Act. Section 43 exempts information from the right of access under the Freedom of Information Act if disclosure of the information would prejudice someone’s commercial interests.

The Council can further confirm that the contract was let under the Crown Commercial Services (CCS) G Cloud 13 contract.
The Council will not release a breakdown of the costs relating to this contract for the following reason:

The information relating to costs is exempt from disclosure under Section 43 of the Freedom of information Act. Section 43 exempts information from the right of access under the Freedom of Information Act if disclosure of the information would prejudice someone’s commercial interests.

The information withheld under the exemption relates to costs negotiated with external consultants. City of Doncaster Council believes that the release of this information would be likely to cause commercial prejudice to the businesses involved.

As Section 43 is a qualified exemption, the City of Doncaster Council is obliged to consider whether disclosure of the information would be in the public interest before refusing to supply the information. Therefore, the City of Doncaster Council has taken the following factors into account:

Factors for disclosing information:

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Factors for withholding information:

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Taking these factors into consideration, City of Doncaster Council has decided that the reasons for withholding the information outweigh those for disclosing it and we will not be providing the information at this time.

City of Doncaster Council estimates that it has cost £46 to respond to this request for information.

Reviewing any decisions made:

If you are not happy with this reply you can ask us to review our response. To do this write to us within 40 working days of receiving your response at the address below or email [email address]

If you do not agree with the review decision you can apply to the Information Commissioner’s Office (ICO) for a decision about our compliance or otherwise with the Freedom of Information legislation. Contact details for the ICO are: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. www.ico.org.uk Telephone 0303 123 1113.

Yours sincerely,

Craig Miller
Information Governance Officer
Information Governance Team
Corporate Resources
City of Doncaster Council

Address Floor Two, Civic Office, Waterdale, Doncaster DN1 3BU Website www.doncaster.gov.uk

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Please treat the content of this e-mail as confidential. If you have received this e-mail and
it is not addressed to you please accept my apologies and inform me as soon as possible.

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