Your use of agency staff in 2019/20 and in 2020/21

The request was successful.

Dear Information Commissioner's Office,

I would like information on the agency staff you used to carry out casework in the financial years 2019/20 and 2020/21.

1. Please provide the name of the agency or agencies that you used.

2. Please provide the number of staff provided to you by each agency.

3. Please provide the total sum you paid each agency.

4. Please provide information on the metric or metrics you use to decide whether agency staff are required.

Yours faithfully,

J Roberts

icoaccessinformation, Information Commissioner's Office

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ICO Casework, Information Commissioner's Office

12 May 2021

Our reference: IC-105325-Y0F5 

Dear J Roberts,

Thank you for your recent request for information. We received your
request today, 12 May 2021. Your request will be allocated to an
Information Access Officer who will contact you under the reference number
above in due course.
Under statutory timeframes our response to your request is due by 10 June
2021. However, due to the pandemic it may not be possible to respond to
your request by this date. The ICO has arrangements in place in accordance
with UK Government guidelines to stop the spread of COVID-19, and we
continue to experience high demand for our services despite our reduced
capacity. 
If you have any queries about this information request you may email us,
quoting our reference number in the subject line. Please note that
Information Access Officers are only able to address information requests
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general advice about the legislation we oversee.  
Our privacy notice explains what we do with the personal data you provide
to us when you make an information request: 
https://ico.org.uk/global/privacy-notice...
Thank you for your interest in the work of the Information Commissioner's
Office.
Yours sincerely,
Eluned Cook  
Information Access Support Officer
Information Commissioner’s Office 
0330 414 6810
 

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
T. 0303 123 1113 [1]ico.org.uk [2]twitter.com/iconews
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ICO Casework, Information Commissioner's Office

2 Attachments

10 June 2021 

Case Reference: IC-105325-Y0F5 

Dear J Roberts,

Please find attached our response to your information request of 12 May
2021.

Yours sincerely,

Joanne Wright  
Senior Information Access Officer 
Information Commissioner's Office

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
[1]ico.org.uk [2]twitter.com/iconews
Please consider the environment before printing this email.
For information about what we do with personal data see our privacy notice
at [3]www.ico.org.uk/privacy-notice.

References

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J Roberts left an annotation ()

The cost of agency staff increased three-fold:

2019/20 - £226,099.30

2020/21 - £929,916.52.

I had assumed that the purchase of luxury chocolates uncovered by Business Insider would have been for hard-working staff doing their best in Covid times:

https://www.whatdotheyknow.com/request/t...

It is now clear that a great amount of the work done in 2020/21 was done by agency staff.

Number of agency staff used (both years) - 123.

Jobwise - 47
Office Angels Ltd - 38
Contrast - 16
Prestige Recruitment - 13
COS Recruitment - 3
Forrest Recruitment - 3
Adam Recruitment Ltd - 1
Essential Personnel - 1
Brooke Street UK Ltd - 1

J Roberts left an annotation ()

Four-fold!