Dear Mr Butterworth

Thank you for your email. As your enquiry falls outside the remit of the Freedom of Information Act your email has been passed to TfL's Customer Experience team who are best placed to assist you. They will respond to you in due course.

Yours sincerely

FOI Case Management Team
Transport for London

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[1]Transport for London
Transport
for London
Ref: 13401047

24 May

Dear Mr Butterworth

Thank you for contacting us on 20 May about the entrance to Waterloo
Station on York Road.

I appreciate you taking the time to reach out to us about this, however
Transport for London don’t manage this station. If you would like to find
out more about when the entrance will reopen, please contact Network Rail
who manage Waterloo Station. Their contact details are as follows:

Network Rail

Phone: 03457 114 141

Address: Network Rail, 1 Eversholt Street, London, NW1 2DN

Online Contact Form: [2]www.networkrail.co.uk/contact-us/

I trust this information is of use to you.

Thanks again for contacting us. If there is anything else we can help you
with, please reply to this email. Alternatively, you can call us on 0343
222 1234 and we'll be happy to help you.

Kind regards

Jacquetta Bowley
Customer Service Adviser
Transport for London Customer Services

If you wish to reply directly to this email, please click on the reply
button on your toolbar. Please do not alter or delete the subject line as
this may result in a delay responding to your email.
We aim to reply to all emails within ten working days.
[3]Mayor of London - Every Journey Matters
Transport for London (TfL) will use the personal information submitted on
this form to process your feedback and provide you with the information or
services you have requested. We may need to share your information with
our service providers, associated organisations and agents for these
purposes. For further information please see our Privacy Policy.

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References

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2. http://www.networkrail.co.uk/contact-us/
3. http://www.tfl.gov.uk/
4. http://www.tfl.gov.uk/corporate/about-tfl/

[1]Transport for London

Dear Charles Butterworth,

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References

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mailto:[email address]?subject=Opt-Out Request (Transport for London)&body=Dear Transport for London,%0D%0DI no longer wish to be contacted on the following email address: [FOI #577344 email]. My Case Reference number is 13401047.%0D%0DPlease remove these details for the purposes of marketing. Thank you.