Dear West Midlands Ambulance Service NHS Foundation Trust,

1. Considering your rota pattern for frontline emergency staff (those who are responsible for responding to 999 calls, for example Paramedics, Technicians, ECAs etc.), what was the total number of pre-planned working hours for April 2016 in your Trust?
2. How many pre-planned standard working hours were actually covered by frontline emergency staff in April 2016?
3. How many pre-planned standard working hours were covered by frontline emergency staff on voluntary overtime (ie. Pre-booked an overtime shift) in April 2016?
4. How many pre-planned standard working hours were covered by private ambulance service staff in April 2016?
5. How many additional hours were covered by frontline emergency staff on enforced overtime (ie. end of shift overtime) in April 2016?
6. How many instances occurred where frontline emergency staff (as individuals) did not receive a rest break during their shift in April 2016?
7. How many instances occurred where frontline emergency staff (as individuals) did receive a rest break during a shift but it was not compliant with the definition of a rest break (as defined in the European Working Time Directive) in April 2016?

If it is considered that this FOI request will require a cost or time to complete which exceeds the maximum cost or time stated within the applicable act, please answer the questions in the order that they are presented until the limit is reached and provide an incomplete response. Any remaining questions will be submitted as a separate FOI request at a later date.

Thank you.

Yours faithfully,

David Roberts

:Freedom Of Information Mailbox, West Midlands Ambulance Service NHS Foundation Trust

Good afternoon

Thank you for your below enquiry which we acknowledge.

We shall contact you again shortly.

Kind Regards

Lynsey Bull
Freedom of Information & Document Control Officer
West Midlands Ambulance Service NHS Foundation Trust
Millennium Point, Waterfront Way, Brierley Hill, Dudley, DY5 1LX
Tel: 01384 451662
Have you seen our previous FOI responses? Or Our frequently asked FOI page? Check it out by clicking here

Kind Regards

Lynsey Bull
Freedom of Information & Document Control Officer
West Midlands Ambulance Service NHS Foundation Trust
Millennium Point, Waterfront Way, Brierley Hill, Dudley, DY5 1LX
Tel: 01384 451662
Have you seen our previous FOI responses? Or Our frequently asked FOI page? Check it out by clicking here

show quoted sections

:Freedom Of Information Mailbox, West Midlands Ambulance Service NHS Foundation Trust

Good afternoon

We are sorry to advise we are unable to provide a response to your request currently.

Please be advised we are working towards providing a final response and we aim to get this to you as soon as possible.

Kind Regards

Lynsey Bull
Freedom of Information & Document Control Officer
West Midlands Ambulance Service NHS Foundation Trust
Millennium Point, Waterfront Way, Brierley Hill, Dudley, DY5 1LX
Tel: 01384 451662
Have you seen our previous FOI responses? Or Our frequently asked FOI page? Check it out by clicking here

show quoted sections

:Freedom Of Information Mailbox, West Midlands Ambulance Service NHS Foundation Trust

Good afternoon

Further to the below email and our delay in our response to your request. We are sorry for the inconvenience this is causing, however, we are still not in the position to release our final response to you at this moment in time.

We shall contact you again shortly.

Kind Regards

Lynsey Bull
Freedom of Information & Document Control Officer
West Midlands Ambulance Service NHS Foundation Trust
Millennium Point, Waterfront Way, Brierley Hill, Dudley, DY5 1LX
Tel: 01384 451662
Have you seen our previous FOI responses? Or Our frequently asked FOI page? Check it out by clicking here

show quoted sections

:Freedom Of Information Mailbox, West Midlands Ambulance Service NHS Foundation Trust

2 Attachments

Good morning

Firstly, we would like to apologise in the delay for our response. The Trust wanted to ensure the information we were providing was accurate. However, we now have the pleasure in attaching our final response to your recent request for information under the Freedom of Information Act.

We have also attached a quick survey and we were wondering if we could spare a few moments of your time to complete and return to either myself or the Head of Information Governance [email address] to help us improve the service we currently provide.

Kind Regards

Lynsey Bull
Freedom of Information & Document Control Officer
West Midlands Ambulance Service NHS Foundation Trust
Millennium Point, Waterfront Way, Brierley Hill, Dudley, DY5 1LX
Tel: 01384 451662
Have you seen our previous FOI responses? Or Our frequently asked FOI page? Check it out by clicking here

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