Dear North West Ambulance Service NHS Trust,
1. Considering your rota pattern for frontline emergency staff (those who are responsible for responding to 999 calls, for example Paramedics, Technicians, ECAs etc.), what was the total number of pre-planned working hours for April 2016 in your Trust?
2. How many pre-planned standard working hours were actually covered by frontline emergency staff in April 2016?
3. How many pre-planned standard working hours were covered by frontline emergency staff on voluntary overtime (ie. Pre-booked an overtime shift) in April 2016?
4. How many pre-planned standard working hours were covered by private ambulance service staff in April 2016?
5. How many additional hours were covered by frontline emergency staff on enforced overtime (ie. end of shift overtime) in April 2016?
6. How many instances occurred where frontline emergency staff (as individuals) did not receive a rest break during their shift in April 2016?
7. How many instances occurred where frontline emergency staff (as individuals) did receive a rest break during a shift but it was not compliant with the definition of a rest break (as defined in the European Working Time Directive) in April 2016?

If it is considered that this FOI request will require a cost or time to complete which exceeds the maximum cost or time stated within the applicable act, please answer the questions in the order that they are presented until the limit is reached and provide an incomplete response. Any remaining questions will be submitted as a separate FOI request at a later date.

Thank you.

Yours faithfully,

David Roberts

FOI Enquiries, North West Ambulance Service NHS Trust

North West Ambulance Service

Email: mailto:[email address]

FOI 329

Dear Mr Roberts,

Thank you for your request for information.

Your request was received on the 18 May 2016 and is currently being reviewed under the terms of the Freedom of Information Act 2000.

We will contact you again with a response within the 20 working days commitment outlined in the Freedom of Information Act. However if there are any queries with your request which I need to clarify with you, I will contact you at the earliest opportunity. In the meantime, please visit our website that details our responses to recent FOI requests, where you may find additional information in relation to your request.

In some circumstances a fee may be payable and if that is the case, I will let you know. A fees notice will be issued to you, and you will be required to pay before we will proceed to deal with your request.

If you have any queries please don’t hesitate to contact me. It would also be helpful if you could quote the reference above in any future communications.

Yours sincerely
Caroline Turner

show quoted sections

FOI Enquiries, North West Ambulance Service NHS Trust

North West Ambulance Service

Email: mailto:[email address]

FOI 329

Dear Mr Roberts,

I refer to our previous communications in connection your Freedom of Information request, reference 283, and can confirm that in accordance with the 20 working day time frame specified within the FOI Act 2000 the Trust should respond to you by today, Thursday 16 June.

Regrettably, I am still awaiting receipt for some of this information from my colleagues. I would be extremely grateful therefore if you would be kind enough to grant the Trust an extension for providing you with a response. We will aim to get this information to you as soon as possible.

I apologise that on this occasion we have been unable to meet the target deadline and I do hope that you will look favourably upon my request.

Should you wish to discuss this matter then please do not hesitate to give me a call on my direct line 01204 498384.

Kind regards,
Caroline Turner

show quoted sections

FOI Enquiries, North West Ambulance Service NHS Trust

North West Ambulance Service
 
 
 
 
 
Email:   [1][email address]
 
FOI 329
 
Dear Mr Roberts
 
I refer to your Freedom of Information request, please find the following
information in response to your questions:
 
1. Considering your rota pattern for frontline emergency staff (those who
are responsible for responding to 999 calls, for example Paramedics,
Technicians, ECAs etc.), what was the total number of pre-planned working
hours for April 2016 in your Trust?
390,593 staff hours were rostered in April 2016
 
2. How many pre-planned standard working hours were actually covered by
frontline emergency staff in April 2016?
370,452 staff hours were covered in April 2016
 
3. How many pre-planned standard working hours were covered by frontline
emergency staff on voluntary overtime (ie. Pre-booked an overtime shift)
in April 2016?
33,648 hours of the covered hours were as pre-planned voluntary overtime
 
4. How many pre-planned standard working hours were covered by private
ambulance service staff in April 2016?
There were 6900 hours during April covered by private ambulance staff
 
5. How many additional hours were covered by frontline emergency staff on
enforced overtime (ie. end of shift overtime) in April 2016?
8475 additional hours
 
Just to note: The short fall in rostered hours and actual hours is due to
recent additional investment by the Trust’s commissioners in creating new
posts which has resulted in vacancies which are awaiting to be recruited
to.
 
6. How many instances occurred where frontline emergency staff (as
individuals) did not receive a rest break during their shift in April
2016?
 

Vehicle type No meal taken
Emergency Ambulance 129
Rapid Response Vehicle 27
Urgent Care 14
Grand Total 170

 
7. How many instances occurred where frontline emergency staff (as
individuals) did receive a rest break during a shift but it was not
compliant with the definition of a rest break (as defined in the European
Working Time Directive) in April 2016?
We understand the definition as: “A minimum rest break of 20 minutes where
the working day exceeds six hours, taken within that six hour period but
not at the beginning or end of it.”  - For April there were 19660
instances where the break was taken outside of this definition.
 
May I apologise for the delay in getting this information to you but do
hope this is of assistance to you.
 
Kind regards
Caroline Turner
 

show quoted sections

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org