Workforce Development Training Provisions

Arooj Jamil made this Freedom of Information request to Northumberland County Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Northumberland County Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

In order to assist you with this request, I am outlining my query as specifically as possible.
Please can you provide information on the following:

1. Does your local authority use a Learning Management System and e-learning provision for employee training?

2. If no, are there ongoing plans to purchase a Learning Management System and e-learning provision for employee training in the near future?

3. What is the name of the Learning Management System (product name) and which company is it purchased from?

4. Please provide brief information of the current e-learning courses that are used in employee training.

5. Please provide the development themes of the eLearning courses that are used in employee training (i.e. Compliance, Safeguarding, etc.)

6. What is the value of the current contract, date of commencement and date of expiry (DD/MM/YY)?

7. Who is responsible for ensuring the LMS and e-learning provision meets the local authorities training requirements?

I would like the above information to be provided to me via email. If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

I understand that you are required to respond to my request within the 20 working days after receipt. I would be grateful if you could confirm that you have received this request.

If you have any queries please don’t hesitate to contact me via email or phone and I will be happy to clarify what I am asking for, my details are outlined below.

Thank you for your time and I look forward to your response.

Yours faithfully
Arooj Jamil

Northumberland County Council

1 Attachment

Our Ref: 3642  

Dear Enquirer,

INFORMATION REQUEST

Thank you for your request for information which will be dealt with under
the terms of the Freedom of Information Act 2000 / Environmental
Information Regulations 2004.

In some circumstances a fee may be payable and if that is the case, we
will let you know the likely charges before proceeding.

If you have any queries about this matter please contact us. Please
remember to quote the reference number above in any future communications.

Kind regards

Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Tel: 0345 600 6400
Email: [Northumberland County Council request email]
Web: http://www.northumberland.gov.uk

Northumberland County Council

2 Attachments

Our Ref: 3642   

Dear Enquirer,

FREEDOM OF INFORMATION ACT REQUEST

I refer to your Freedom of Information request in relation to Learning
Management Systems and e-learning provision.

Right of Access

Section 1(1) of the Act provides any person making a request for
information to a public authority is entitled.

(a) to be informed in writing by the public authority whether it holds
information of the description specified in the request (which Section
1(6) of the Act designates as the "duty to confirm or deny"), and

(b) if that is the case, to have that information communicated to him.

The right is to obtain access to the information itself and not to the
document or record which contains it.

The Act creates a general right of access to information held by public
authorities subject to various exemptions.

Northumberland County Council confirms that it holds the information you
have requested, please see the followinginformation in response.

Does your local authority use a Learning Management System and e-learning
provision for employee training?

Yes 

2. If no, are there ongoing plans to purchase a Learning Management System
and e-learning provision for employee training in the near future?

N/A

3. What is the name of the Learning Management System (product name) and
which company is it purchased from?

Totara 2.9 provided by Learning pool 

Oracle Cloud Learning provided by Oracle

4. Please provide brief information of the current e-learning courses that
are used in employee training.

See attached NCC Corporate Programme Provision 

5. Please provide the development themes of the eLearning courses that are
used in employee training (i.e. Compliance, Safeguarding, etc.)

Required Learning (Compliance)

Information Technology and Security

Adult Social Care

Children’s Social Care

Safeguarding  

Early Years

Education & Schools

Elected Members

Health

Health & Safety

Housing

Financial Management 

Managing People 

Managing Performance 

Managing Self 

Leadership & Management 

Customer Service 

Public Service 

Leisure Management & Sports Development 

Hospitality & Catering 

Construction

6. What is the value of the current contract, date of commencement and
date of expiry (DD/MM/YY)?

Totara 2.9 Learning Pool Oracle Cloud Learning 

19th October 2017 7th June 2017

18th October  2018 7th June 2022

Contract Totara: £66,000 Contract Oracle Cloud
Learning:  the licenses for the service over 60 months comes to £55424.25

7. Who is responsible for ensuring the LMS and e-learning provision meets
the local authorities training requirements?

Paul Brooks (Learning and organisational development manager) 

Complaints

If you are unhappy with the way your request for information has been
handled, you can request an internal review by writing within 2 months
from the date of this response to the Information Governance Office:

Information Governance Office
Northumberland County Council
County Hall
Morpeth
NE61 2EF

Email: [Northumberland County Council request email]

Information Commissioner

If you remain dissatisfied with the handling of your request, you have a
right by Section 50 of the Act to apply to the Information Commissioner
for a decision as to whether your request has been dealt with in
accordance with the requirements of the Act at:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 01625 545 745
Email: [email address]

There is no charge for making an appeal.

Yours sincerely

FOI Coordinator - Human Resources
Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Tel: 0345 600 6400
Email: [Northumberland County Council request email]
Web: http://www.northumberland.gov.uk