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Learning Development Courses Delivery Method 
Course Name
Type
COSHH
Asynchronous_ Mobile Learning 
Managing talent & Performance
Asynchronous_ Mobile Learning 
Appraisal Skills
Asynchronous_ Mobile Learning 
Creating Positive Outcomes 
Asynchronous_ Mobile Learning 
Creative Thinking (Encore Learning)
Asynchronous_ Mobile Learning 
Embracing Change (Encore Learning)
Asynchronous_ Mobile Learning 
Making the Most of Agile and Flexible Working (Encore Learning)
Asynchronous_ Mobile Learning 
Managing an Agile and Flexible Workforce (Encore Learning)
Asynchronous_ Mobile Learning 
Organising Work and Time (Encore Learning)
Asynchronous_ Mobile Learning 
Personal Impact and Influence (Encore Learning )
Asynchronous_ Mobile Learning 
Understanding People and Conflict (Encore Learning)
Asynchronous_ Mobile Learning 
Dry January 
Asynchronous_ Mobile Learning 
Stop-tober 
Asynchronous_ Mobile Learning 
Oracle eBusiness Managing Sickness - recording and reporting
Synchronous_ Blended
CFRMIS Web
Synchronous_ Blended
Writing Risk Assessments
Synchronous_ Blended
Microsoft SharePoint 2010
Synchronous_ Blended
Infection Prevention and Control - Awareness
Synchronous_ Blended
Medication (Control and Administration) BTEC Level 3 
Synchronous_ Blended
Performance Appraisal
Synchronous_ Blended
ILM L2 Team Leader
Synchronous_ Blended
Elected Member Training - Iexpenses
Synchronous_ Blended
Elected Member Training - Using your Windows Phone
Synchronous_ Blended
Elected Member Training - Using your Laptop
Synchronous_ Blended
First Aid Home Page
Synchronous_ Blended
Upcoming Webinars
Synchronous_ Blended
Archived Webinars
Synchronous_ Blended
Embedded Safety Videos
Synchronous_ Blended
CDOL/COLF Community Page
Synchronous_ Blended
Resistance to Change & Resilience 
Synchronous_ Blended
Investigating Officer Training 
Synchronous_ Blended
Nominated Officer Training 
Synchronous_ Blended
Local Government Futures - Local Governemnt Finance 
Synchronous_ Blended
Retain More with Encore 
Synchronous_ Blended
NCC Performance Appraisal 
Synchronous_ Blended
Creating SmartArt 
Synchronous_ Blended
Virtual Classroom Taster Session 
Synchronous_ Blended
Excel Formulas Fundamentals
Synchronous_ Blended
Health Advocates Update 
Synchronous_ Blended
The Safe Use of Ladders
Synchronous_ Blended
Noise Induced Hearing Loss
Synchronous_ Blended
PPE - An Introduction
Synchronous_ Blended

Learning Development Courses Delivery Method 
Course Name
Type
Confined Spaces
Synchronous_ Blended
Drugs and Alcohol at Work
Synchronous_ Blended
Ergonomics
Synchronous_ Blended
Safe Manual Handling
Synchronous_ Blended
Risk Assessment 
Synchronous_ Blended
Gas and Cylinder Safety
Synchronous_ Blended
New Ways of Working
Synchronous_ Blended
Infection, Prevention & Control Awareness 2015/16
Synchronous_ Blended
Winter Maintenance
Synchronous_ Classroom / Face-to-Face
Evac Chair Training (Face to Face)
Synchronous_ Classroom / Face-to-Face
Personal Safety/Dealing with Difficult Situations (Classroom)
Synchronous_ Classroom / Face-to-Face
Physical Abuse (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Neglect (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Emotional Abuse (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Sexual Abuse (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Child Sexual Exploitation (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Assessment and Management of Offenders - Including MAPPA (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
E-Safety (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Self Harm (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Impact of Parental Mental Health on Parenting
Synchronous_ Classroom / Face-to-Face
Impact of Domestic Abuse (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Safeguarding Disabled Children (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Communicating with Disabled Children and Young People (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Introduction to Attachment (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Observation of Parent/Infant Interaction (Groups 3&4)
Synchronous_ Classroom / Face-to-Face
Observing Parents and Pre-School Children (Groups 3-4)
Synchronous_ Classroom / Face-to-Face
Working with the Impact of Early Adversity (Group 4)
Synchronous_ Classroom / Face-to-Face
Undertaking Section 47 Enquiries (Group 4)
Synchronous_ Classroom / Face-to-Face
Decision-Making in Child Protection (Group 3-5)
Synchronous_ Classroom / Face-to-Face
Signs of Safety - 2 Hr Briefing (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Signs of Safety - 2 Day Course
Synchronous_ Classroom / Face-to-Face
Working with Resistant and Unco-operative Families (Group 3-5, Group 6 & Group 8)
Synchronous_ Classroom / Face-to-Face
Training for Trainers in Safeguarding Children (Group 5)
Synchronous_ Classroom / Face-to-Face
Safeguarding Quality Assurance Trainer Development Forum (Group 5)
Synchronous_ Classroom / Face-to-Face
Designated Person for Child Protection in the VCS (Group 5)
Synchronous_ Classroom / Face-to-Face
Stress Awareness for Managers (Face to Face)
Synchronous_ Classroom / Face-to-Face
Corporate Manslaughter and Senior Manager Duties (Classroom)
Synchronous_ Classroom / Face-to-Face
Report Writing (Classroom)
Synchronous_ Classroom / Face-to-Face
Emergency First Aid at Work (Classroom)
Synchronous_ Classroom / Face-to-Face
First Aid at Work - Three day course (Classroom)
Synchronous_ Classroom / Face-to-Face
First Aid at Work Refresher - Two day course (Classroom)
Synchronous_ Classroom / Face-to-Face
Political Awareness for Officers (Classroom)
Synchronous_ Classroom / Face-to-Face

Learning Development Courses Delivery Method 
Course Name
Type
Crisis & Aggression, Limitation & Management (CALM)
Synchronous_ Classroom / Face-to-Face
Life History Work (Residential)
Synchronous_ Classroom / Face-to-Face
Introduction to Domestic Abuse (Residential)
Synchronous_ Classroom / Face-to-Face
Bullying Awareness (Residential)
Synchronous_ Classroom / Face-to-Face
Leaving Care Issues (Residential)
Synchronous_ Classroom / Face-to-Face
Equality & Diversity (Residential)
Synchronous_ Classroom / Face-to-Face
Attachment Specialist for Residential Staff (Residential)
Synchronous_ Classroom / Face-to-Face
Medication (Residential)
Synchronous_ Classroom / Face-to-Face
Recording Information (Residential)
Synchronous_ Classroom / Face-to-Face
Resilience (Residential)
Synchronous_ Classroom / Face-to-Face
Safeguarding Children (Residential)
Synchronous_ Classroom / Face-to-Face
Ease The Load (Classroom)
Synchronous_ Classroom / Face-to-Face
Restorative Justice
Synchronous_ Classroom / Face-to-Face
Web Editor Training 
Synchronous_ Classroom / Face-to-Face
Deaf Equality (Deafeating Barriers - Classroom)
Synchronous_ Classroom / Face-to-Face
Equality & Diversity (Deafeating Barriers - Classroom)
Synchronous_ Classroom / Face-to-Face
Pre-Retirement/Early Leavers
Synchronous_ Classroom / Face-to-Face
LEAN - 8 Wastes & Intro to Process Mapping (Face to Face)
Synchronous_ Classroom / Face-to-Face
Econ - Quick Change Body
Synchronous_ Classroom / Face-to-Face
Managing Conflict (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Minute Taking & Writing (Classroom)
Synchronous_ Classroom / Face-to-Face
Transformational Leadership (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
An Introduction to the 6 Thinking Hats (Face to Face)
Synchronous_ Classroom / Face-to-Face
Understanding Emotional Intelligence and How You Can Use It (Classroom)
Synchronous_ Classroom / Face-to-Face
Language & Behaviour (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Coping with Stress (PSA-Classroom)
Synchronous_ Classroom / Face-to-Face
DSE Advisers
Synchronous_ Classroom / Face-to-Face
Delivering the Edge in Customer Care (Masterclass - Face to Face)
Synchronous_ Classroom / Face-to-Face
Level 3/4 Preparing to Teach in the Lifelong Learning Sector (6302) (Classroom)
Synchronous_ Classroom / Face-to-Face
Deaf and Disability (Deafeating Barriers - Classroom)
Synchronous_ Classroom / Face-to-Face
Understanding Health Improvement (Classroom)
Synchronous_ Classroom / Face-to-Face
Communication Skills (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Understanding Health Inequalities (Classroom)
Synchronous_ Classroom / Face-to-Face
Voice Training (Classroom)
Synchronous_ Classroom / Face-to-Face
Managing Working Relationships Effectively (Face to Face)
Synchronous_ Classroom / Face-to-Face
Developing Resilient Managers (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Appraisal Skills (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Handling Challenging Appraisal Situations (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Time Management (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Project Management (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Health and Safety for Managers (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Just For a Change (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face

Learning Development Courses Delivery Method 
Course Name
Type
Equality and Diversity (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Culture and Religion in the Workplace (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Coaching for Performance (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
MHCO Stress Awareness
Synchronous_ Classroom / Face-to-Face
Assessment and Treatment of Incontinence for Qualified Staff
Synchronous_ Classroom / Face-to-Face
ASC Template - Accordian Style
Synchronous_ Classroom / Face-to-Face
Best Interests Decisions (Mental Capacity Act 2005)
Synchronous_ Classroom / Face-to-Face
Bowel Management
Synchronous_ Classroom / Face-to-Face
Continence Promotion Unqualified Health Care Assistants
Synchronous_ Classroom / Face-to-Face
Cardio Pulmonary Resuscitation (CPR) and Anaphylaxis - Face to Face
Synchronous_ Classroom / Face-to-Face
Mental Capacity Act (MCA) 2005 Awareness
Synchronous_ Classroom / Face-to-Face
Safeguarding Adults Awareness and Alerting (Level 1) - Face to Face
Synchronous_ Classroom / Face-to-Face
Safeguarding Adults Joint Working and Criminal Investigations (Level 4) - Face to Face
Synchronous_ Classroom / Face-to-Face
Stress Workshop : CBT Awareness - Face to Face
Synchronous_ Classroom / Face-to-Face
Non-Abusive Psychological & Physical Intervention NAPPI L1 Care Managers/Social Workers - Face to Face
Synchronous_ Classroom / Face-to-Face
End of Life NCFE Level 3
Synchronous_ Classroom / Face-to-Face
First Aid Emergency - Face to Face
Synchronous_ Classroom / Face-to-Face
Health & Social Care Diploma Level 2 - Face to Face
Synchronous_ Classroom / Face-to-Face
Fire Warden - Face to Face
Synchronous_ Classroom / Face-to-Face
Health & Safety in Health & Social Care (with hand hygiene component) CIEH Level 2 - Face to Face
Synchronous_ Classroom / Face-to-Face
Illegal Money Lending - Awareness & Effects
Synchronous_ Classroom / Face-to-Face
Lessons Learnt - Workshops for Practitioners following Serious Case Reviews
Synchronous_ Classroom / Face-to-Face
Mental Capacity Act (MCA) 2005 Train the Trainer - Face to Face **COMING SOON**
Synchronous_ Classroom / Face-to-Face
Nutrition and Health Awareness - Face to Face
Synchronous_ Classroom / Face-to-Face
Working Confidently for Frontline Practitioners - Face to Face
Synchronous_ Classroom / Face-to-Face
Moving and Handling (People)
Synchronous_ Classroom / Face-to-Face
Safeguarding Adults Awareness and Alerting - Train the Trainer  - Face to Face
Synchronous_ Classroom / Face-to-Face
Workshop to Raise Awareness of Prevent (WRAP)
Synchronous_ Classroom / Face-to-Face
Deprivation of Liberty Safeguards (DoLS) Awareness for Mental Health Social Workers
Synchronous_ Classroom / Face-to-Face
Safeguarding Adults Referral and Decision Making Multi Agency Training (Level 2) - Face to Face 
Synchronous_ Classroom / Face-to-Face
Verification of Death
Synchronous_ Classroom / Face-to-Face
Deprivation of Liberty Safeguards (DoLS) Awareness for NCC Provider Staff
Synchronous_ Classroom / Face-to-Face
Suicide Awareness - Face to Face
Synchronous_ Classroom / Face-to-Face
Working Confidently for Front Line Managers - Face to Face
Synchronous_ Classroom / Face-to-Face
Appropriate Adult Course - Face to Face
Synchronous_ Classroom / Face-to-Face
Inspirational Leadership (Masterclass - Face to Face)
Synchronous_ Classroom / Face-to-Face
Building Personal Confidence (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Professional Personal Assistant (PA) and Administration Skills (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Ease the Load (PSA Masterclass - Classroom)
Synchronous_ Classroom / Face-to-Face
Marketing and Revenue Generation Workshops (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Safeguarding Adults - Alerter Training (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Steroid Awareness (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face

Learning Development Courses Delivery Method 
Course Name
Type
Methamphetamine Awareness (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Level 1 Drug & Alcohol Awareness (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Harm Reduction & Hepatitis (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Managing Performance and Smarter Working (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
PSA Course Template
Synchronous_ Classroom / Face-to-Face
Non-Abusive Psychological & Physical Intervention NAPPI L1 Residential & Day Care Services - Face to Face
Synchronous_ Classroom / Face-to-Face
Preventing Child Sexual Abuse - Making it Everybody's Business
Synchronous_ Classroom / Face-to-Face
Fire Risk Assessment - Face to Face
Synchronous_ Classroom / Face-to-Face
3 Day First Aid At Work - Face to Face
Synchronous_ Classroom / Face-to-Face
Duty to Refer
Synchronous_ Classroom / Face-to-Face
Elected member expenses
Synchronous_ Classroom / Face-to-Face
Non Domestic Rates Transitional Arrangements Training
Synchronous_ Classroom / Face-to-Face
Leadership, happiness... and a bit of magic! (PSA Masterclass - Classroom)
Synchronous_ Classroom / Face-to-Face
RIPA Training (Face to Face)
Synchronous_ Classroom / Face-to-Face
NEREO Chairing Skills for Elected Members
Synchronous_ Classroom / Face-to-Face
Speed Writing (Classroom)
Synchronous_ Classroom / Face-to-Face
Minute's Made Easy (Classroom)
Synchronous_ Classroom / Face-to-Face
Moving and Handling People Update 2014/15  - Face to Face
Synchronous_ Classroom / Face-to-Face
Non-Abusive Psychological & Physical Intervention NAPPI L2 Residential & Day Services - Face to Face
Synchronous_ Classroom / Face-to-Face
Commercial Awareness (Classroom)
Synchronous_ Classroom / Face-to-Face
Creating Positive Outcomes (Classroom)
Synchronous_ Classroom / Face-to-Face
Creative Thinking (Classroom)
Synchronous_ Classroom / Face-to-Face
Organising Work and Time (Classroom)
Synchronous_ Classroom / Face-to-Face
Making Meetings Work (Classroom)
Synchronous_ Classroom / Face-to-Face
LGV
Synchronous_ Classroom / Face-to-Face
Managing People in Projects (Classroom)
Synchronous_ Classroom / Face-to-Face
ArcMap V10 GIS Introduction Course
Synchronous_ Classroom / Face-to-Face
Respond to Change (Classroom)
Synchronous_ Classroom / Face-to-Face
Setting SMART Objectives (Classroom)
Synchronous_ Classroom / Face-to-Face
Medication Update/Awarenes - Face to Face
Synchronous_ Classroom / Face-to-Face
Appraisal Skills (Classroom) (QA)
Synchronous_ Classroom / Face-to-Face
Coaching for Results (Classroom)
Synchronous_ Classroom / Face-to-Face
Safeguarding Adults Decision Making & Accountability Team Manager/Operational Manager Annual Refresher Session (Level 5) - Face to F
S ace
ynchronous_ Classroom / Face-to-Face
Vaisala Training
Synchronous_ Classroom / Face-to-Face
Personal Impact & Influence (Classroom)
Synchronous_ Classroom / Face-to-Face
Reflective Practice Workshop for Social Workers
Synchronous_ Classroom / Face-to-Face
Dementia NCFE Level 2 Certificate
Synchronous_ Classroom / Face-to-Face
Problem Solving Tools for Teams (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Writing for Clarity (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Abrasive Wheels/Bench Grinders
Synchronous_ Classroom / Face-to-Face
Care Planning
Synchronous_ Classroom / Face-to-Face
Equality Impact Assessment (Classroom)
Synchronous_ Classroom / Face-to-Face

Learning Development Courses Delivery Method 
Course Name
Type
Unlocking Your Potential - The Self Aware Manager (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Writing for Persuasion (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Managing Team Communication (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Promoting Oral Health
Synchronous_ Classroom / Face-to-Face
Approved Mental Health Professional Refresher Training (DOL/MCA/MHA) - Face to Face
Synchronous_ Classroom / Face-to-Face
Epilepsy
Synchronous_ Classroom / Face-to-Face
Building Corporate and Personal Resilience to Improve Wellbeing and Performance (PSA Masterclass - Classroom)
Synchronous_ Classroom / Face-to-Face
Building the Wellbeing Agenda into Strategic Thinking (PSA Masterclass - Classroom)
Synchronous_ Classroom / Face-to-Face
Contingency Planning 
Synchronous_ Classroom / Face-to-Face
Driving Goods Vehicles NVQ 2
Synchronous_ Classroom / Face-to-Face
Deaf Equality (Deafeating Barriers - Members)
Synchronous_ Classroom / Face-to-Face
Dealing with Difficult Situations (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
How Do You Behave in Conflict Situations? (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Child Protection Awareness Briefing
Synchronous_ Classroom / Face-to-Face
A Taster of Mindfulness for Social Workers
Synchronous_ Classroom / Face-to-Face
The Impact of Corporate Structures & Corporate Governance on HR
Synchronous_ Classroom / Face-to-Face
A Practical Approach to TUPE
Synchronous_ Classroom / Face-to-Face
Do I Take Sugar (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Finance for Non-Financial Managers (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Hate Crime - Awareness for Practitioners Face to Face
Synchronous_ Classroom / Face-to-Face
Excel 2010 Advanced Modules
Synchronous_ Classroom / Face-to-Face
Excel 2010 Advanced Pivot Tables/Charts
Synchronous_ Classroom / Face-to-Face
Excel 2010 Advanced Creating Data
Synchronous_ Classroom / Face-to-Face
Excel 2010 Advanced Formulas/Functions
Synchronous_ Classroom / Face-to-Face
Schmidt KLV Plough & PS5 Panel 
Synchronous_ Classroom / Face-to-Face
Approved Mental Health Professional Refresher Training (General Social Work) - Face to Face
Synchronous_ Classroom / Face-to-Face
Performance Management (Face to Face)
Synchronous_ Classroom / Face-to-Face
Abrasive Wheels/Angle Grinders 
Synchronous_ Classroom / Face-to-Face
Approved Mental Health Professional Refresher Training (Legal Core Day) - Face to Face
Synchronous_ Classroom / Face-to-Face
Approved Mental Health Professional Refresher Training (Legal Update Workshop 1) - Face to Face
Synchronous_ Classroom / Face-to-Face
Best Interest Assessors Refresher Training Core Day
Synchronous_ Classroom / Face-to-Face
Values and Attitudes - Face to Face
Synchronous_ Classroom / Face-to-Face
Microsoft Word 2010 Mail Merge
Synchronous_ Classroom / Face-to-Face
Autism Awareness
Synchronous_ Classroom / Face-to-Face
Deaf Awareness
Synchronous_ Classroom / Face-to-Face
Coaching Level 3 Certificate - Awarded by Institute of Leadership and Management (ILM) - Face to Face
Synchronous_ Classroom / Face-to-Face
Multi-Agency Risk Assessment Conference (MARAC)
Synchronous_ Classroom / Face-to-Face
Reducing Restrictions and the Deprivation of Liberty Safeguards
Synchronous_ Classroom / Face-to-Face
Catheter Care - Qualified Staff
Synchronous_ Classroom / Face-to-Face
LDU Community Online - Managers Sessions only - Demo - Face to Face
Synchronous_ Classroom / Face-to-Face
Dementia Awareness
Synchronous_ Classroom / Face-to-Face
PA1
Synchronous_ Classroom / Face-to-Face

Learning Development Courses Delivery Method 
Course Name
Type
PA6
Synchronous_ Classroom / Face-to-Face
Minute Taking Course - Face to Face
Synchronous_ Classroom / Face-to-Face
Lone Working - Face to Face
Synchronous_ Classroom / Face-to-Face
Fire Safety Awareness - Face to Face 2014/15
Synchronous_ Classroom / Face-to-Face
Performance Management (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Top Up Your Trainers Toolbox (PSA Masterclass - Classroom)
Synchronous_ Classroom / Face-to-Face
Competencies, STSS Train the Trainer
Synchronous_ Classroom / Face-to-Face
Sexual Health Awareness
Synchronous_ Classroom / Face-to-Face
Caretaker Safeguarding Training copy 1
Synchronous_ Classroom / Face-to-Face
Education Briefing 5th June 2014
Synchronous_ Classroom / Face-to-Face
Housing Workshop 30th June 2014 
Synchronous_ Classroom / Face-to-Face
Improving Access to Services for People with Mental Health Needs
Synchronous_ Classroom / Face-to-Face
Vision Awareness Training
Synchronous_ Classroom / Face-to-Face
Disablity; Meeting the Requirements of the Equality Act
Synchronous_ Classroom / Face-to-Face
Improving access for visually impaired people - practical tips and techniques
Synchronous_ Classroom / Face-to-Face
Customer Service Diploma Level 3 (Classroom)
Synchronous_ Classroom / Face-to-Face
Meeting the needs of people with dementia 13th June 2014
Synchronous_ Classroom / Face-to-Face
Meeting the needs of customers who are Deaf or have a hearing loss 13th June 2014
Synchronous_ Classroom / Face-to-Face
Core Strategy Workshop 16th June 2014
Synchronous_ Classroom / Face-to-Face
How Trust Really Works (PSA Masterclass - Classroom)
Synchronous_ Classroom / Face-to-Face
Person Centred Approaches to Care Planning
Synchronous_ Classroom / Face-to-Face
A Waste of Time Day 1
Synchronous_ Classroom / Face-to-Face
Pool Plant Operator
Synchronous_ Classroom / Face-to-Face
Approved Mental Health Professional Refresher Training (Legal Update Workshop 2) - Face to Face
Synchronous_ Classroom / Face-to-Face
NSCB Template
Synchronous_ Classroom / Face-to-Face
Multi Agency Child Protection (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Fabricated or Induced Illness (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Working with Men who Sexually Abuse (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Children who Display Sexually Harmful Behaviours (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Safeguarding Children from Extremism (Group 2-4)
Synchronous_ Classroom / Face-to-Face
Working with Offenders and their Families (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Multi-Agency Public Protection Arrangements (MAPPA) (Groups 2-4)
Synchronous_ Classroom / Face-to-Face
Approved Mental Health Professional Refresher Training (Forensic) - Face to Face
Synchronous_ Classroom / Face-to-Face
Domestic Violence Awareness
Synchronous_ Classroom / Face-to-Face
Risk Awareness Workshop
Synchronous_ Classroom / Face-to-Face
Understanding People and Conflict (Classroom)
Synchronous_ Classroom / Face-to-Face
Introduction to WebEx and using Learning Together (Online)
Synchronous_ Classroom / Face-to-Face
QA Programme inc encore template 
Synchronous_ Classroom / Face-to-Face
Managing an Agile and Flexible Workforce (Classroom)
Synchronous_ Classroom / Face-to-Face
Making the Most of Agile and Flexible Working (Classroom)
Synchronous_ Classroom / Face-to-Face
Managing Talent and Performance (Classroom)
Synchronous_ Classroom / Face-to-Face
Improving your IT skills
Synchronous_ Classroom / Face-to-Face

Learning Development Courses Delivery Method 
Course Name
Type
Soft Sell: How To Build Relationships (PSA Masterclass - Classroom)
Synchronous_ Classroom / Face-to-Face
Master Class: Chairing Skills (Classroom)
Synchronous_ Classroom / Face-to-Face
Master Class: Senior Managers - Developing Effective Partnership Working (Classroom)
Synchronous_ Classroom / Face-to-Face
Signs of Safety Residency
Synchronous_ Classroom / Face-to-Face
Learning Disabilities Awareness 
Synchronous_ Classroom / Face-to-Face
Children’s Autism Awareness 
Synchronous_ Classroom / Face-to-Face
Children’s Recordings Skills  
Synchronous_ Classroom / Face-to-Face
Core Strategy Workshop 31st October 2014 (Classroom)
Synchronous_ Classroom / Face-to-Face
Side Arm Flail
Synchronous_ Classroom / Face-to-Face
Managers Responsibilities of Drivers
Synchronous_ Classroom / Face-to-Face
ASC Test Page
Synchronous_ Classroom / Face-to-Face
Diploma in Management Level 3
Synchronous_ Classroom / Face-to-Face
Econ Driver Familiarisation
Synchronous_ Classroom / Face-to-Face
Traffic Management 12A/B
Synchronous_ Classroom / Face-to-Face
Response & Recovery Event
Synchronous_ Classroom / Face-to-Face
Care Certificate Event
Synchronous_ Classroom / Face-to-Face
Tools for Managing Talent and Performance (Classroom)
Synchronous_ Classroom / Face-to-Face
Hindsight Training for Managers of Adult and Children's Services (part of the UK Government Counter Terrorist Strategy
Synchronous_ Classroom / Face-to-Face
Embracing Change (Classroom)
Synchronous_ Classroom / Face-to-Face
Personal Impact and Influence (Classroom)
Synchronous_ Classroom / Face-to-Face
Traffic Management 302.1
Synchronous_ Classroom / Face-to-Face
Child Death Overview Panel Workshop
Synchronous_ Classroom / Face-to-Face
Avoiding Danger from Underground Services 202
Synchronous_ Classroom / Face-to-Face
SMSTS 5 Day Site Supervisor
Synchronous_ Classroom / Face-to-Face
Deep Excavations
Synchronous_ Classroom / Face-to-Face
Approved Mental Health Professional Refresher Training (Children) - Face to Face
Synchronous_ Classroom / Face-to-Face
Approved Mental Health Professional Refresher Training (Community Management Issues) - Face to Face
Synchronous_ Classroom / Face-to-Face
ASYE Assessors' Support Session 2014/15
Synchronous_ Classroom / Face-to-Face
Basic Makaton Training
Synchronous_ Classroom / Face-to-Face
Working in the vicinity of DNO / IDNO equipment including G39
Synchronous_ Classroom / Face-to-Face
Fleet Management Compliance
Synchronous_ Classroom / Face-to-Face
Emotional Intelligence (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Influencing Others and Developing Relationships (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Compliments & Complaints Awareness - Adult Social Care
Synchronous_ Classroom / Face-to-Face
Compliments & Complaints Awareness - Children's Services
Synchronous_ Classroom / Face-to-Face
The Care Act - Workshops for Early Intervention Staff
Synchronous_ Classroom / Face-to-Face
The Care Act - Workshops for Care Management Staff
Synchronous_ Classroom / Face-to-Face
Compliments & Complaints Awareness - PVI Domicilary Services
Synchronous_ Classroom / Face-to-Face
Compliments & Complaints Awareness - PVI Residential Services
Synchronous_ Classroom / Face-to-Face
CHC - Continuing Health Care Awareness
Synchronous_ Classroom / Face-to-Face
Reflective Supervision Programme for ASYE Assessors (ASC)
Synchronous_ Classroom / Face-to-Face
Manual Handling Objects
Synchronous_ Classroom / Face-to-Face

Learning Development Courses Delivery Method 
Course Name
Type
Care Act 2014 - Introduction, financial and safeguarding
Synchronous_ Classroom / Face-to-Face
Care Act 2014 - Assessments and support planning
Synchronous_ Classroom / Face-to-Face
A Practical Guide to Highways Claims
Synchronous_ Classroom / Face-to-Face
Local Services Managers Development
Synchronous_ Classroom / Face-to-Face
Storage & Handling of Fuel
Synchronous_ Classroom / Face-to-Face
Medical Device Training - Hoists & Slings Refresher
Synchronous_ Classroom / Face-to-Face
Critical Analysis in Assessment
Synchronous_ Classroom / Face-to-Face
Relationship Based Practice
Synchronous_ Classroom / Face-to-Face
Invoicing for Sundry Debt
Synchronous_ Classroom / Face-to-Face
Learning Lessons from Serious Case Reviews (Group 1 - 8)
Synchronous_ Classroom / Face-to-Face
Vulnerable Adolescents (Group 2 - 4)
Synchronous_ Classroom / Face-to-Face
Handling Difficult Situations (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Personal Resilience (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Pressure Ulcer Awareness E-learning
Synchronous_ Classroom / Face-to-Face
Specialist Learning Event - FGM, Forced Marriage and Honour Based Violence
Synchronous_ Classroom / Face-to-Face
Silo Mentality (PSA Masterclass - Classroom)
Synchronous_ Classroom / Face-to-Face
Mental Health First Aid
Synchronous_ Classroom / Face-to-Face
Microsoft Word 2010 Electronic Forms
Synchronous_ Classroom / Face-to-Face
Microsoft Word 2010 Working with Long Documents
Synchronous_ Classroom / Face-to-Face
The Transfer Granting and Exercising of Burial Rights 
Synchronous_ Classroom / Face-to-Face
Person Centred Thinking Awareness
Synchronous_ Classroom / Face-to-Face
Care Certificate Information and Support Session - Face to Face
Synchronous_ Classroom / Face-to-Face
Care Certificate Standardisation - Face to Face
Synchronous_ Classroom / Face-to-Face
Using NEC3 ECCOption C target cost contract
Synchronous_ Classroom / Face-to-Face
Coaching & Effective Communication (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Level 3 Award in Education and Training (6502) 
Synchronous_ Classroom / Face-to-Face
Risk Assessment Training
Synchronous_ Classroom / Face-to-Face
Welfare Rights Update
Synchronous_ Classroom / Face-to-Face
Safeguarding Adults and Children for Housing Professionals
Synchronous_ Classroom / Face-to-Face
Administer Medication to Individuals and Monitor the Effects NCFE level 3
Synchronous_ Classroom / Face-to-Face
Grief, Loss and Bereavement
Synchronous_ Classroom / Face-to-Face
Hako  1250 Sweeper
Synchronous_ Classroom / Face-to-Face
Functional Skills Mathematics Level 1
Synchronous_ Classroom / Face-to-Face
Direct Payments and Personal Budgets Simplified - Face to Face
Synchronous_ Classroom / Face-to-Face
Physical Abuse (Group 2 - 4 ) 
Synchronous_ Classroom / Face-to-Face
Multi Agency Risk Assessment Conference (MARAC) (Group 2 - 5)
Synchronous_ Classroom / Face-to-Face
Domestic Abuse (Group 1-4)
Synchronous_ Classroom / Face-to-Face
Functional Skills Literacy Level 1
Synchronous_ Classroom / Face-to-Face
Supervision Skills in Child Protection for Managers (Group 5-6)
Synchronous_ Classroom / Face-to-Face
Principles of Dementia Care NCFE Level 2 Certificate
Synchronous_ Classroom / Face-to-Face
Employee Rights & Responsibilities
Synchronous_ Classroom / Face-to-Face
SPC10e Chipper Spreader
Synchronous_ Classroom / Face-to-Face

Learning Development Courses Delivery Method 
Course Name
Type
NEREO Say No Mean No Assertiveness that works
Synchronous_ Classroom / Face-to-Face
Fire Safety Awareness - Face to Face 2015/16
Synchronous_ Classroom / Face-to-Face
Parkinson's Explained 2015/16
Synchronous_ Classroom / Face-to-Face
Non-Abusive Psychological & Physical Intervention NAPPI Train the Trainer - New Trainers - Face to Face
Synchronous_ Classroom / Face-to-Face
Hate Crime - Awareness for Practitioners - Face to Face - 2015/16
Synchronous_ Classroom / Face-to-Face
Memorial Safety Testing
Synchronous_ Classroom / Face-to-Face
Moving and Handling People Update 2015/16  - Face to Face
Synchronous_ Classroom / Face-to-Face
Reflective Practice 2015/16 Face to Face
Synchronous_ Classroom / Face-to-Face
CHANT 2015/16
Synchronous_ Classroom / Face-to-Face
Promoting Emotional Resilience in Social Work Teams (for Team Managers)
Synchronous_ Classroom / Face-to-Face
Outcome Star Training
Synchronous_ Classroom / Face-to-Face
SSSTS 2 Day Site Supervisor
Synchronous_ Classroom / Face-to-Face
First Aid Emergency - Face to Face 2015/16
Synchronous_ Classroom / Face-to-Face
Lone Working - Face to Face 2015/2016
Synchronous_ Classroom / Face-to-Face
Safeguarding Adults Awareness and Alerting (Level 1) - Face to Face 2015/16
Synchronous_ Classroom / Face-to-Face
Cardio Pulmonary Resuscitation (CPR) and Anaphylaxis 2015/16 - Face to Face
Synchronous_ Classroom / Face-to-Face
Person Centred Thinking Training
Synchronous_ Classroom / Face-to-Face
Fire Warden - Face to Face 2015/16 
Synchronous_ Classroom / Face-to-Face
Health & Safety Risk Assessment E-Learning 2015/16
Synchronous_ Classroom / Face-to-Face
Continence Promotion for Qualified Staff
Synchronous_ Classroom / Face-to-Face
Introduction to Health & Safety at Work E-learning 2015/16
Synchronous_ Classroom / Face-to-Face
Introduction to Manual Handling E-learning 2015/16
Synchronous_ Classroom / Face-to-Face
Non-Abusive Psychological & Physical Intervention NAPPI 2015/16
Synchronous_ Classroom / Face-to-Face
Best Interest Assessors Refresher Training Core Day 2015/16
Synchronous_ Classroom / Face-to-Face
Approved Mental Health Professional Refresher Training 2015/16
Synchronous_ Classroom / Face-to-Face
ASYE Assessors' Support Session 2015/16
Synchronous_ Classroom / Face-to-Face
Safeguarding Adults Decision Making & Accountability Team Manager/Operational Manager Annual Refresher Session (Level 5) 2015/16Synchronous_ Classroom / Face-to-Face
Moving and Handling (People) 2015/16
Synchronous_ Classroom / Face-to-Face
Best Interests Decisions (Mental Capacity Act 2005) 2015/16
Synchronous_ Classroom / Face-to-Face
Reflective Practice Workshop for Social Workers 2015/16
Synchronous_ Classroom / Face-to-Face
3 Day First Aid At Work - Face to Face 2015/16
Synchronous_ Classroom / Face-to-Face
Information Security and Governance
Synchronous_ Classroom / Face-to-Face
Equality, Diversity, Human Rights and Dignity In Care 2015/16
Synchronous_ Classroom / Face-to-Face
Highways Liability - Mock Trial
Synchronous_ Classroom / Face-to-Face
Arriva proposed commercial bus service changes
Synchronous_ Classroom / Face-to-Face
Core Strategy Update
Synchronous_ Classroom / Face-to-Face
Professional Impact and Reputation (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Non-Abusive Psychological &  Physical Intervention  NAPPI Level 2  Residential & Day Services
Synchronous_ Classroom / Face-to-Face
Networking Skills and How to Use Them (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Coaching Skills for Managers (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Leading and Managing Teams (PSA - Classroom)
Synchronous_ Classroom / Face-to-Face
Alzheimers Awareness
Synchronous_ Classroom / Face-to-Face

Learning Development Courses Delivery Method 
Course Name
Type
Policy Documents
Asynchronous_ E-Learning
Your role as a Councillor (e-learning)
Asynchronous_ E-Learning
Code of Conduct (e-learning)
Asynchronous_ E-Learning
Introduction to Local Government (e-learning)
Asynchronous_ E-Learning
Writing for the Web (e-learning)
Asynchronous_ E-Learning
Working with the Media (e-learning)
Asynchronous_ E-Learning
Technology and Change (e-learning)
Asynchronous_ E-Learning
Getting Started with Social Media (e-learning)
Asynchronous_ E-Learning
Transformational eDemocracy (e-learning)
Asynchronous_ E-Learning
Risk Management (e-learning)
Asynchronous_ E-Learning
Data Protection (Modern Councillor - e-learning)
Asynchronous_ E-Learning
Equality and Diversity (e-learning)
Asynchronous_ E-Learning
Licensing and Regulation (e-learning)
Asynchronous_ E-Learning
Best Practice Procurement (e-learning)
Asynchronous_ E-Learning
Public Speaking (e-learning)
Asynchronous_ E-Learning
Community Leadership (e-learning)
Asynchronous_ E-Learning
Chairing Meetings (e-learning)
Asynchronous_ E-Learning
What's New In Microsoft Office 2010
Asynchronous_ E-Learning
What’s New in Microsoft Outlook 2010
Asynchronous_ E-Learning
Beginner Skills In Microsoft Outlook 2010
Asynchronous_ E-Learning
Intermediate Skills in Microsoft Outlook 2010
Asynchronous_ E-Learning
Advanced Skills in Microsoft Outlook 2010
Asynchronous_ E-Learning
What's new in Microsoft Word 2010
Asynchronous_ E-Learning
Beginner Skills In Microsoft Word 2010
Asynchronous_ E-Learning
Intermediate Skills in Microsoft Word 2010
Asynchronous_ E-Learning
Advanced Skills in Microsoft Word 2010
Asynchronous_ E-Learning
What's New in Microsoft Excel 2010
Asynchronous_ E-Learning
Beginner Skills in Microsoft Excel 2010
Asynchronous_ E-Learning
Intermediate Skills in Microsoft Excel 2010
Asynchronous_ E-Learning
Advanced Skills in Microsoft Excel 2010
Asynchronous_ E-Learning
What’s New in Microsoft PowerPoint 2010
Asynchronous_ E-Learning
Beginner Skills In Microsoft PowerPoint 2010
Asynchronous_ E-Learning
Intermediate Skills in Microsoft PowerPoint 2010
Asynchronous_ E-Learning
Advanced Skills in Microsoft PowerPoint 2010
Asynchronous_ E-Learning
Beginner Skills in Microsoft Access 2010
Asynchronous_ E-Learning
What's New in Microsoft Access 2010
Asynchronous_ E-Learning
Advanced Skills In Microsoft Access 2010
Asynchronous_ E-Learning
Intermediate Skills In Microsoft Access 2010
Asynchronous_ E-Learning
What’s New in Microsoft Project 2010
Asynchronous_ E-Learning
Building A Project Schedule In Microsoft Project 2010
Asynchronous_ E-Learning
Setting Up Projects In Microsoft Project 2010
Asynchronous_ E-Learning
Tracking And Managing Projects In Microsoft Project 2010
Asynchronous_ E-Learning

Learning Development Courses Delivery Method 
Course Name
Type
Customizing And Sharing Projects In Microsoft Project 2010
Asynchronous_ E-Learning
archive Template
Asynchronous_ E-Learning
Kirkpatrick evaluation
Asynchronous_ E-Learning
The Simpsons
Asynchronous_ E-Learning
Beginner Skills in Microsoft Visio 2010
Asynchronous_ E-Learning
Beginner Skills In Microsoft Publisher 2010
Asynchronous_ E-Learning
Evaluation Templates
Asynchronous_ E-Learning
Local Government Finance Explained
Asynchronous_ E-Learning
A Year in the Life of a Budget Manager
Asynchronous_ E-Learning
Slips, Trips and Falls - STEP TOOL (e-learning)
Asynchronous_ E-Learning
Display Screen Equipment (e-learning)
Asynchronous_ E-Learning
Test Course Tony - Please Ignore
Asynchronous_ E-Learning
Oracle eBusiness iProcurement (face to face and e-learning)
Asynchronous_ E-Learning
NCC Driving Safety
Asynchronous_ E-Learning
Coaching awareness
Asynchronous_ E-Learning
Safeguarding Children Introduction
Asynchronous_ E-Learning
Staying Positive in a Changing Environment (e-learning)
Asynchronous_ E-Learning
Introduction to Fire Safety (e-learning)
Asynchronous_ E-Learning
HR for Managers
Asynchronous_ E-Learning
PPE (Personal Protective Equipment)
Asynchronous_ E-Learning
HAVS (Hand Arm Vibration Syndrome)
Asynchronous_ E-Learning
Noise
Asynchronous_ E-Learning
Hedge cutter
Asynchronous_ E-Learning
Strimmer
Asynchronous_ E-Learning
Infection Control
Asynchronous_ E-Learning
Pedestrian Rotary Mower
Asynchronous_ E-Learning
Timberwolf Shredder
Asynchronous_ E-Learning
COSHH (Control of Substances Hazardous to Health)
Asynchronous_ E-Learning
Pedestrian Mower
Asynchronous_ E-Learning
Tractor and Associated Equipment
Asynchronous_ E-Learning
Derwernt Watch
Asynchronous_ E-Learning
Water Features
Asynchronous_ E-Learning
Johnson Sweeper
Asynchronous_ E-Learning
Car Parking Community of Practice
Asynchronous_ E-Learning
Mini Excavator
Asynchronous_ E-Learning
Headstone Safety Inspections
Asynchronous_ E-Learning
Skid Steer
Asynchronous_ E-Learning
Inspection of Playground Equipment
Asynchronous_ E-Learning
Grave Digging (Manual)
Asynchronous_ E-Learning
Mobile Jetter
Asynchronous_ E-Learning
Trailer Mounted Kerb Lift
Asynchronous_ E-Learning
Vehicle Mounted Mini Crane
Asynchronous_ E-Learning

Learning Development Courses Delivery Method 
Course Name
Type
Dust Suppression / Ventilation Masks
Asynchronous_ E-Learning
HIAB
Asynchronous_ E-Learning
Forklift - Counterbalance
Asynchronous_ E-Learning
Tractair
Asynchronous_ E-Learning
Working at Height - Steps and Ladders 
Asynchronous_ E-Learning
Tachograph Card
Asynchronous_ E-Learning
Gulley Wagon
Asynchronous_ E-Learning
Scaffolding
Asynchronous_ E-Learning
Surface Dressing
Asynchronous_ E-Learning
Induction - RCV Equipment
Asynchronous_ E-Learning
High Pressure Wash
Asynchronous_ E-Learning
Project Management (e-learning)
Asynchronous_ E-Learning
Introduction to Manual Handling  (e-learning)
Asynchronous_ E-Learning
CRB Checks (e-learning)
Asynchronous_ E-Learning
Drivers Handbook
Asynchronous_ E-Learning
Corporate Induction (e-learning)
Asynchronous_ E-Learning
Equality and Diversity (e-learning)
Asynchronous_ E-Learning
Freedom of Information Course  - provided by INFOAWARE
Asynchronous_ E-Learning
Health and Safety for Supervisors CIEH Level 3 (Face to Face)
Asynchronous_ E-Learning
Absence Management
Asynchronous_ E-Learning
Fraud Prevention
Asynchronous_ E-Learning
Data Protection Course -  provided by INFOAWARE
Asynchronous_ E-Learning
Fire Warden (Face to Face)
Asynchronous_ E-Learning
Introduction to Health and Safety at Work (e-learning)
Asynchronous_ E-Learning
Communities of Practice Team Building - Defining and Measuring
Asynchronous_ E-Learning
Managing Your Priorities (e-learning)
Asynchronous_ E-Learning
Introduction to Resilience (Groups 2-4)
Asynchronous_ E-Learning
Supervision Skills in Child Protection for Managers (Group 5-6)
Asynchronous_ E-Learning
Common Assessment Framework (CAF) (Face to Face)
Asynchronous_ E-Learning
CAF Card Training (Face to Face)
Asynchronous_ E-Learning
IT Security Course provided by INFOAWARE
Asynchronous_ E-Learning
Paediatrics First Aid including Emergency First Aid at Work (Face to Face)
Asynchronous_ E-Learning
Recruitment and Selection
Asynchronous_ E-Learning
Expenses (system from 1st April 2014)
Asynchronous_ E-Learning
An introduction to Oracle eBusiness suite (e-learning)
Asynchronous_ E-Learning
Specialist Designated Person for Child Protection - Initial Training (Face to Face)
Asynchronous_ E-Learning
Specialist Designated Person for Child Protection Refresher (Face to Face)
Asynchronous_ E-Learning
Sustainability (e-learning)
Asynchronous_ E-Learning
Payment Card Industry Data Security Standard
Asynchronous_ E-Learning
LEAN Discussion Group
Asynchronous_ E-Learning
Test
Asynchronous_ E-Learning
Health and Safety Risk Assessment (e-learning)
Asynchronous_ E-Learning

Learning Development Courses Delivery Method 
Course Name
Type
Oracle eBusiness Payslips (e-learning)
Asynchronous_ E-Learning
Council Decision Making Process
Asynchronous_ E-Learning
Childminder Training
Asynchronous_ E-Learning
Cognitive Behavioural Therapy in Action (Face to Face)
Asynchronous_ E-Learning
Conducting Parenting Assessments (Face to Face)
Asynchronous_ E-Learning
Essential Best Practice in Court (Face to Face)
Asynchronous_ E-Learning
Introduction to Mental Health (Face to Face)
Asynchronous_ E-Learning
Mental Health Awareness in Working with Parents (Face to Face)
Asynchronous_ E-Learning
Solution Focused Therapy in Action (Face to Face)
Asynchronous_ E-Learning
Working with Substance Misusing Parents (Face to Face)
Asynchronous_ E-Learning
Recording (Face to Face)
Asynchronous_ E-Learning
Equality & Diversity (Face to Face)
Asynchronous_ E-Learning
First Aid (Face to Face)
Asynchronous_ E-Learning
Fostering Changes (4 Day Course - Face to Face)
Asynchronous_ E-Learning
Health and Safety (Face to Face)
Asynchronous_ E-Learning
Health and Well-Being (Face to Face)
Asynchronous_ E-Learning
Induction (Face to Face)
Asynchronous_ E-Learning
Environmental Maintenance
Asynchronous_ E-Learning
Designated Teacher for Looked After Children (Face to Face)
Asynchronous_ E-Learning
LEAN Videos
Asynchronous_ E-Learning
Safe Caring (Face to Face)
Asynchronous_ E-Learning
Introduction to Safeguarding Children (Face to Face)
Asynchronous_ E-Learning
Signs of Safety - 2 Hour Briefing Session (10.00-12.00 - Face to Face)
Asynchronous_ E-Learning
Attachment - 1 Day Course (Face to Face)
Asynchronous_ E-Learning
Attachment - Specialist Course (Face to Face)
Asynchronous_ E-Learning
Bullying (Face to Face)
Asynchronous_ E-Learning
Child Development  (Face to Face)
Asynchronous_ E-Learning
Contact (Face to Face)
Asynchronous_ E-Learning
Disability (Face to Face)
Asynchronous_ E-Learning
Drug Awareness (Face to Face)
Asynchronous_ E-Learning
Education (Looked After Children - Face to Face)
Asynchronous_ E-Learning
Promoting Independence in Older Children (Face to Face)
Asynchronous_ E-Learning
Life History Work (Face to Face)
Asynchronous_ E-Learning
Tourettes and Neuro-Psychiatric Disorders
Asynchronous_ E-Learning
Neo-Natal - 1/2 Day Course.
Asynchronous_ E-Learning
Speakeasy
Asynchronous_ E-Learning
Delegated Authority
Asynchronous_ E-Learning
Child Social Care - Adults Working with Children
Asynchronous_ E-Learning
Child Social Care - Non-Children's Service Workers
Asynchronous_ E-Learning
Child Social Care - Common Assessment Framework
Asynchronous_ E-Learning
Child Social Care - Child Protection Investigations
Asynchronous_ E-Learning
Child Social Care - Child Protection Processes
Asynchronous_ E-Learning

Learning Development Courses Delivery Method 
Course Name
Type
Child Social Care - The Role of a Social Worker
Asynchronous_ E-Learning
Child Social Care - Multi-Agency Forums
Asynchronous_ E-Learning
Child Social Care - Disabled Children
Asynchronous_ E-Learning
Child Social Care - Sexual Abuse
Asynchronous_ E-Learning
Child Social Care - Physical Abuse
Asynchronous_ E-Learning
Integrated Working (5 modules) - Shared by Ealing
Asynchronous_ E-Learning
LEAN Brochure Page template version 1
Asynchronous_ E-Learning
LEAN Tools
Asynchronous_ E-Learning
Forced Marriage & Honour Based Abuse Training - External (e-learning)
Asynchronous_ E-Learning
Forced Marriage & Honour Based Abuse Training (External)
Asynchronous_ E-Learning
Serious Case Review Conference
Asynchronous_ E-Learning
Introduction to Domestic Abuse (Residential) copy 1
Asynchronous_ E-Learning
Smarter Driving
Asynchronous_ E-Learning
Foster Care Mythbusting Programme
Asynchronous_ E-Learning
Local Government Finance Explained - Councillor Version
Asynchronous_ E-Learning
Bribery Act 2010
Asynchronous_ E-Learning
Prince 2 Project Management - Foundation
Asynchronous_ E-Learning
Prince 2 Project Management - Practitioner
Asynchronous_ E-Learning
IT Training Template
Asynchronous_ E-Learning
Microsoft Word 2010
Asynchronous_ E-Learning
Microsoft Excel 2010
Asynchronous_ E-Learning
Windows 7 & MS Office Overview
Asynchronous_ E-Learning
Microsoft PowerPoint 2010
Asynchronous_ E-Learning
Microsoft Publisher 2010
Asynchronous_ E-Learning
Microsoft Outlook 2010
Asynchronous_ E-Learning
Microsoft Project 2010
Asynchronous_ E-Learning
Microsoft Visio 2010
Asynchronous_ E-Learning
SNAP Surveys
Asynchronous_ E-Learning
Programme & Project Management Community of Practice
Asynchronous_ E-Learning
Programme & Project Management Tools
Asynchronous_ E-Learning
IB e business overview
Asynchronous_ E-Learning
LearningPool Authoring Tool
Asynchronous_ E-Learning
Oracle eBusiness Financial Reporting (Discoverer)
Asynchronous_ E-Learning
Oracle eBusiness Report Manager (replaces ADI)
Asynchronous_ E-Learning
Oracle eBusiness Accounts Receivable (raising invoices)
Asynchronous_ E-Learning
Oracle eBusiness Accounts Payable (invoice inquiries)
Asynchronous_ E-Learning
Oracle eBusiness Accounts Payable for schools (updated)
Asynchronous_ E-Learning
Oracle eBusiness HR Procedures - High Volume
Asynchronous_ E-Learning
Oracle eBusiness HR Procedures - Strategic Users
Asynchronous_ E-Learning
Stress Awareness (e-learning)
Asynchronous_ E-Learning
Gypsy Roma Traveller Awareness (e-learning)
Asynchronous_ E-Learning
Promoting Resilience Through Change (Face to Face)
Asynchronous_ E-Learning

Learning Development Courses Delivery Method 
Course Name
Type
Managing Resilience Through Change (Face to Face)
Asynchronous_ E-Learning
WRAP Workshop to Raise Awareness of Prevent
Asynchronous_ E-Learning
Assertive Communication (e-learning)
Asynchronous_ E-Learning
Accident & Near Miss Reporting Toolbox Talk
Asynchronous_ E-Learning
Winter Services Annual Refresher
Asynchronous_ E-Learning
Customer Care 
Asynchronous_ E-Learning
Fostering Module 1
Asynchronous_ E-Learning
Fostering Module 2
Asynchronous_ E-Learning
Fostering Module 3
Asynchronous_ E-Learning
Learning Together Author Information
Asynchronous_ E-Learning
Lagan User Information
Asynchronous_ E-Learning
Political Awareness
Asynchronous_ E-Learning
Minute Taking
Asynchronous_ E-Learning
Meetings That Make A Difference
Asynchronous_ E-Learning
Decision Making In Local Government
Asynchronous_ E-Learning
Absence Management copy 1
Asynchronous_ E-Learning
Duties of Investigating Officers
Asynchronous_ E-Learning
Risk Management
Asynchronous_ E-Learning
Manual Handling
Asynchronous_ E-Learning
Change For Managers
Asynchronous_ E-Learning
COSHH Assessment
Asynchronous_ E-Learning
Giving Your Best At Interview (PSA - Classroom)
Asynchronous_ E-Learning
Electrical Awareness
Asynchronous_ E-Learning
Customer Service Standards
Asynchronous_ E-Learning
Telephony Training
Asynchronous_ E-Learning
Fostering Section 4 - REMOVE THIS COURSE
Asynchronous_ E-Learning
Fostering Section 5 - REMOVE THIS COURSE
Asynchronous_ E-Learning
Fostering Module 4 - REMOVE THIS PAGE
Asynchronous_ E-Learning
Fostering Module 4 a
Asynchronous_ E-Learning
Fostering Module 5a
Asynchronous_ E-Learning
Finance for Managers (Face to Face)
Asynchronous_ E-Learning
Infoware Test
Asynchronous_ E-Learning
The Localism Act 2011 (e-learning)
Asynchronous_ E-Learning
LEAN Brochure page 2
Asynchronous_ E-Learning
Parliamentary Select Commitees
Asynchronous_ E-Learning
Effective Sound Attenuation in Internal Timber Doorsets Through Continuous Acoustic Sealing Systems (Face to Face)
Asynchronous_ E-Learning
Safeguarding Adults L2
Asynchronous_ E-Learning
Health Advocates Community of Practice
Asynchronous_ E-Learning
Borderline Matters - Food, Cosmetic or Medicine
Asynchronous_ E-Learning
Execview
Asynchronous_ E-Learning
Housing & Council Tax Benefit Overpayments Training
Asynchronous_ E-Learning
Fostering Module 6
Asynchronous_ E-Learning

Learning Development Courses Delivery Method 
Course Name
Type
archive Template - 27/11/12
Asynchronous_ E-Learning
Learning Together Authoring Tool
Asynchronous_ E-Learning
Get that Job! Interview Skills (e-learning)
Asynchronous_ E-Learning
Standard Template 15th Jan 2013
Asynchronous_ E-Learning
Oracle eBusiness OBIEE sickness reporting
Asynchronous_ E-Learning
Draft E&D course Version 5 28/1/2013
Asynchronous_ E-Learning
K2 Learning Materials
Asynchronous_ E-Learning
Team Leading/Management Programme Evaluation
Asynchronous_ E-Learning
NF TEST
Asynchronous_ E-Learning
Social Sector Size Criteria
Asynchronous_ E-Learning
Procurement (Test)
Asynchronous_ E-Learning
ASC Template
Asynchronous_ E-Learning
DB ASC Template 
Asynchronous_ E-Learning
AP ASC Template 
Asynchronous_ E-Learning
Safeguarding for Non-Adult Services Workers
Asynchronous_ E-Learning
Business Administration Level 3 & 4 - Face to Face
Asynchronous_ E-Learning
End of Life Care - Awareness 
Asynchronous_ E-Learning
Safeguarding for adult service workers
Asynchronous_ E-Learning
Introduction to adult safeguarding for social workers
Asynchronous_ E-Learning
The role of the social worker in adult safeguarding
Asynchronous_ E-Learning
Dignity and respect
Asynchronous_ E-Learning
The Mental Capacity Act
Asynchronous_ E-Learning
Deprivation of Liberty Safeguards (DoLS)
Asynchronous_ E-Learning
Legislation and partnership working
Asynchronous_ E-Learning
Food Safety for Social Care
Asynchronous_ E-Learning
Dementia Care Awareness & NCFE Level 2 Certificate
Asynchronous_ E-Learning
Equality, Diversity, Human Rights & Dignity In Care - E-Learning
Asynchronous_ E-Learning
Introduction to Supervision for Supervisors
Asynchronous_ E-Learning
Development and performance management through supervision
Asynchronous_ E-Learning
Food Safety CIEH Level 2
Asynchronous_ E-Learning
Supporting the supervisee
Asynchronous_ E-Learning
Leadership for Health & Social Care Level 5 - Face to Face
Asynchronous_ E-Learning
Safeguarding Adults Investigation Skills for Frontline Practitioners (Level 3) - Face to Face
Asynchronous_ E-Learning
Supervision for Supervisees
Asynchronous_ E-Learning
Provision of Activities in a Care Setting Level 2 - Face to Face
Asynchronous_ E-Learning
Low Vision/Deaf Awareness
Asynchronous_ E-Learning
Venepuncture
Asynchronous_ E-Learning
Introduction to Manual Handling (Objects) -  E-Learning
Asynchronous_ E-Learning
Health & Social Care Diploma Level 3 - Face to Face
Asynchronous_ E-Learning
Safeguarding Adults for Minute Takers - Face to Face
Asynchronous_ E-Learning
AW ASC Template
Asynchronous_ E-Learning
Carers' Experiences - Their Rights, Responsibilities and Challenges - Face to Face
Asynchronous_ E-Learning

Learning Development Courses Delivery Method 
Course Name
Type
Common Induction Standard 8: Health and safety in an adult social care setting
Asynchronous_ E-Learning
Common Induction Standard 7: Person-centred support
Asynchronous_ E-Learning
Common Induction Standard 1: The role of a social care worker
Asynchronous_ E-Learning
Common Induction Standard 2: Personal development
Asynchronous_ E-Learning
Common Induction Standard 3: Communicate effectively in health and social care
Asynchronous_ E-Learning
Common Induction Standard 4: Equality and inclusion
Asynchronous_ E-Learning
Common Induction Standard 5: Principles for implementing duty of care
Asynchronous_ E-Learning
Common Induction Standard 6: Principles of safeguarding in health and social care
Asynchronous_ E-Learning
Reablement
Asynchronous_ E-Learning
Course restoration in progress copy 1
Asynchronous_ E-Learning
Outlook Housekeeping  (elearning & workshops)
Asynchronous_ E-Learning
Overview of Process for Complaints, Compliments and Feedback
Asynchronous_ E-Learning
FOSTERING QUICK FEEDBACK QUIZ
Asynchronous_ E-Learning
Code of Conduct
Asynchronous_ E-Learning
Awareness of Child Abuse and Neglect (Virtual College)
Asynchronous_ E-Learning
Hidden Harm (Virtual College)
Asynchronous_ E-Learning
Domestic Abuse (Virtual College)
Asynchronous_ E-Learning
Common Core of Skills and Knowledge (Virtual College)
Asynchronous_ E-Learning
Short Breaks for Disabled Children (Virtual College)
Asynchronous_ E-Learning
Toolbox Talks - Instructional Techniques
Asynchronous_ E-Learning
Telehandler - Front bucket and Forks
Asynchronous_ E-Learning
Leadership Voices
Asynchronous_ E-Learning
Oracle e-Business Projects
Asynchronous_ E-Learning
Introduction to Fire Safety - E-Learning **COMING SOON**
Asynchronous_ E-Learning
Food Safety CIEH Level 3
Asynchronous_ E-Learning
Information Security and Governance - E-Learning
Asynchronous_ E-Learning
Safeguarding Children Level 1 - Awareness of Child Abuse & Neglect Core
Asynchronous_ E-Learning
Oracle eBusiness iProcurement - Quick Quote
Asynchronous_ E-Learning
Display Screen Equipment 2013 (e-learning)
Asynchronous_ E-Learning
NCC Core Competencies
Asynchronous_ E-Learning
Food Safety
Asynchronous_ E-Learning
Change Management
Asynchronous_ E-Learning
Finance Workshop (CCS Leadership Programme)
Asynchronous_ E-Learning
Waste Services Induction
Asynchronous_ E-Learning
Physical Conditions - Parkinsons Disease
Asynchronous_ E-Learning
Member Development Information
Asynchronous_ E-Learning
Standards (e-learning)
Asynchronous_ E-Learning
Supervising Excellence (e-learning)
Asynchronous_ E-Learning
Health and Safety Awareness in High Risk Areas
Asynchronous_ E-Learning
Non-Domestic Rates Overview
Asynchronous_ E-Learning
Non-Domestic Rates Telephone Negotiation Skills
Asynchronous_ E-Learning
Duty to Refer ISA copy 1
Asynchronous_ E-Learning

Learning Development Courses Delivery Method 
Course Name
Type
Team Leading Improving Performance (e-learning)
Asynchronous_ E-Learning
Performance Appraisal Declaration 2013/2014
Asynchronous_ E-Learning
Geocortex Introduction (GIS)
Asynchronous_ E-Learning
Microsoft SharePoint 2010 copy 1
Asynchronous_ E-Learning
Members Personal Development
Asynchronous_ E-Learning
Leadership & Management Level 5 Briefing
Asynchronous_ E-Learning
Adult Services Group Briefing
Asynchronous_ E-Learning
Children's Services Group Briefing
Asynchronous_ E-Learning
Finance Group Briefing
Asynchronous_ E-Learning
Fire & Rescue Service Group Briefing
Asynchronous_ E-Learning
Local Services Group Briefing
Asynchronous_ E-Learning
Public Health & Protection Group Briefing
Asynchronous_ E-Learning
Transformation Group Briefing
Asynchronous_ E-Learning
NEREO Regional Member's Induction Event
Asynchronous_ E-Learning
Course restoration in progress
Asynchronous_ E-Learning
Customer Service Strategy Site Visit
Asynchronous_ E-Learning
Decision Making at the Council
Asynchronous_ E-Learning
Team Leading Level 2
Asynchronous_ E-Learning
FOI Handling a Request
Asynchronous_ E-Learning
Leadership and Management
Asynchronous_ E-Learning
Human Resources & Finance
Asynchronous_ E-Learning
Service Improvement
Asynchronous_ E-Learning
All Member Briefing Combined Authority 19th June 2013
Asynchronous_ E-Learning
Personal Skills Development
Asynchronous_ E-Learning
Data Protection - Subject Access Awareness (e-learning)
Asynchronous_ E-Learning
Enrolment Test
Asynchronous_ E-Learning
Information Technology and Security Contents Page
Asynchronous_ E-Learning
FOI - A Guide for Local Authorities (e-learning)
Asynchronous_ E-Learning
Mental Health
Asynchronous_ E-Learning
Customer Services - Blue Badges
Asynchronous_ E-Learning
Area Planning Committees
Asynchronous_ E-Learning
Public Health Briefing
Asynchronous_ E-Learning
Rights of Way Committee
Asynchronous_ E-Learning
Registrars Performance & Training Day
Asynchronous_ E-Learning
Data Protection Awareness (e-learning)
Asynchronous_ E-Learning
Information Security Awareness (e-learning)
Asynchronous_ E-Learning
Getting Started with Social Media 
Asynchronous_ E-Learning
TEST copy 1
Asynchronous_ E-Learning
TEST 2
Asynchronous_ E-Learning
Management Level 3
Asynchronous_ E-Learning
Managers' Guide for Apprenticeships
Asynchronous_ E-Learning
Emergency Committee Training
Asynchronous_ E-Learning

Learning Development Courses Delivery Method 
Course Name
Type
GIS General Information
Asynchronous_ E-Learning
Creative Strategies for Optimum Performance (Face to Face)
Asynchronous_ E-Learning
Welfare Reform (e-learning)
Asynchronous_ E-Learning
Managing Conflict and Difficult Situations
Asynchronous_ E-Learning
Northumberland Domestic Abuse Conference
Asynchronous_ E-Learning
Arc Reader
Asynchronous_ E-Learning
ArcMap V10 GIS Intermediate Course
Asynchronous_ E-Learning
ArcMap V10 GIS Editing Course
Asynchronous_ E-Learning
Staff (Appeals) Committee
Asynchronous_ E-Learning
E-learning Supported Sessions - Face to Face
Asynchronous_ E-Learning
Delivering Service Excellence - Customer & Cultural Services
Asynchronous_ E-Learning
Toolbox Talks
Asynchronous_ E-Learning
Manual handling Toolbox talk
Asynchronous_ E-Learning
General Health & Safety Toolbox talk
Asynchronous_ E-Learning
Corporate Feedback System
Asynchronous_ E-Learning
Drivers Hours/working Time/Tachographs
Asynchronous_ E-Learning
Using Oxy-fuel Gases Safely
Asynchronous_ E-Learning
Hazard Perception/Customer Care/Drink & Drugs Awareness
Asynchronous_ E-Learning
Operator Licencing/Driver Responsibilities
Asynchronous_ E-Learning
Optimising Team Performance - Motivate & Engage
Asynchronous_ E-Learning
Mobile elevated Working Platform 1b (MEWPS)
Asynchronous_ E-Learning
Optimising Team Performance - Coaching & GROW
Asynchronous_ E-Learning
Optimising Team Performance -  Giving Feedback
Asynchronous_ E-Learning
Optimising Team Performance -  The Outcome Cycle
Asynchronous_ E-Learning
Optimising Team Performance -  Delegation
Asynchronous_ E-Learning
Optimising Team Performance -  Performance Matrix
Asynchronous_ E-Learning
Optimising Team Performance -  Transactional Analysis
Asynchronous_ E-Learning
Apprenticeship guide
Asynchronous_ E-Learning
Optimising Team Performance -  Content Page
Asynchronous_ E-Learning
How to use your telephone
Asynchronous_ E-Learning
360 Mini excavator
Asynchronous_ E-Learning
Front bucket/Loader
Asynchronous_ E-Learning
Abrasive Wheels/Stihl Saw
Asynchronous_ E-Learning
ILM Diploma Level 5 Leadership & Management 
Asynchronous_ E-Learning
Ride on Roller
Asynchronous_ E-Learning
Bobcat
Asynchronous_ E-Learning
Nutrition Awareness E-Learning
Asynchronous_ E-Learning
ILM Higher Level Apprenticeship Leadership & Management L5
Asynchronous_ E-Learning
DB testpage
Asynchronous_ E-Learning
Course restoration in progress copy 2
Asynchronous_ E-Learning
Assets Based Approach Training
Asynchronous_ E-Learning
Learning Pool Awards
Asynchronous_ E-Learning

Learning Development Courses Delivery Method 
Course Name
Type
Adult Social Care Content Page
Asynchronous_ E-Learning
NF TEST 2
Asynchronous_ E-Learning
Housing Benefit & Council Tax Support, Setting CIS Interests
Asynchronous_ E-Learning
Accordion Template
Asynchronous_ E-Learning
Investigating Officer Training
Asynchronous_ E-Learning
Emotional Intelligence (e-learning)
Asynchronous_ E-Learning
Personal Resilience (e-learning)
Asynchronous_ E-Learning
Depot Management
Asynchronous_ E-Learning
Managing Difficult Conversations (Face to Face)
Asynchronous_ E-Learning
Be Northumberland Believe Programme
Asynchronous_ E-Learning
Believe Module 1 - Introduction to Customer Service Standards & the Customer Experience
Asynchronous_ E-Learning
Believe Module 2 - Providing a Great Customer Experience
Asynchronous_ E-Learning
Believe Module 3 - Customer Experience in Context
Asynchronous_ E-Learning
Delivering Service Excellence - Local Services
Asynchronous_ E-Learning
Passport to Procurement 
Asynchronous_ E-Learning
Dementia Awareness E-Learning
Asynchronous_ E-Learning
Epilepsy Awareness E-Learning 
Asynchronous_ E-Learning
Medication Refresher E-Learning 2014/15
Asynchronous_ E-Learning
Learning Disability Awareness
Asynchronous_ E-Learning
Supervising Winter Maintenance
Asynchronous_ E-Learning
GC ASC Template 
Asynchronous_ E-Learning
Oracle Contents Page
Asynchronous_ E-Learning
LGBT - Face to Face
Asynchronous_ E-Learning
LDU Community
Asynchronous_ E-Learning
Effective Instructional Design
Asynchronous_ E-Learning
Health & Social Care Diploma  Level 3 & Level 5 CPD Units - Face to Face
Asynchronous_ E-Learning
Gas Safety for Mobile Hot Box Users
Asynchronous_ E-Learning
Falls Awareness - Face to Face
Asynchronous_ E-Learning
Introduction to Hoarding (e-learning) 
Asynchronous_ E-Learning
Introduction to Public Services Network
Asynchronous_ E-Learning
Christmas Competition
Asynchronous_ E-Learning
Dumper
Asynchronous_ E-Learning
Christmas Quiz
Asynchronous_ E-Learning
Building Awareness of Adult Autism
Asynchronous_ E-Learning
Safeguarding Adults Decision Making & Accountability (Level 5) - Face to Face
Asynchronous_ E-Learning
Warm and Well (e-learning) 
Asynchronous_ E-Learning
Health & Safety in Transport
Asynchronous_ E-Learning
Safe Loading/Unloading Operations
Asynchronous_ E-Learning
Traffic Management Chapter 8
Asynchronous_ E-Learning
Mentoring Level 3 Certificate - Awarded by Institute of Leadership and Management (ILM) - Face to Face
Asynchronous_ E-Learning
Housing Benefit Claimants from Overseas
Asynchronous_ E-Learning
DSE Annual Risk Assessment Declaration 2014/2015
Asynchronous_ E-Learning

Learning Development Courses Delivery Method 
Course Name
Type
Therapists & Training Equipment, STSS Monthly Operational Meeting
Asynchronous_ E-Learning
Neurological Conditions, STSS Monthly Operational Meeting
Asynchronous_ E-Learning
Course restoration in progress copy 3
Asynchronous_ E-Learning
Course restoration in progress copy 4
Asynchronous_ E-Learning
F2F Evaluation form template
Asynchronous_ E-Learning
Fuel Poverty (e-learning) 
Asynchronous_ E-Learning
Control of Substances Hazardous to Health (COSHH)
Asynchronous_ E-Learning
Compliments & Complaints Awareness
Asynchronous_ E-Learning
Dignity at Work (e-learning) 
Asynchronous_ E-Learning
A Guide to Reasonable Adjustments (e-learning) 
Asynchronous_ E-Learning
Disability Discrimination (e-learning) 
Asynchronous_ E-Learning
Tackling Racial Discrimination (e-learning) 
Asynchronous_ E-Learning
JCB 3CX
Asynchronous_ E-Learning
Social Work Forum
Asynchronous_ E-Learning
Smoking Awareness
Asynchronous_ E-Learning
Safeguarding Adults Human Rights, Dignity & Respect - Face to Face **COMING SOON**
Asynchronous_ E-Learning
Course restoration in progress copy 5
Asynchronous_ E-Learning
Safeguarding Adults for Service Managers/Supervisors within the Private, Voluntary and Independent Sector - Face to Face
Asynchronous_ E-Learning
Safeguarding Adults Investigation Skills for Team Managers (Level 3) - Face to Face
Asynchronous_ E-Learning
Non-Abusive Psychological & Physical Intervention NAPPI L1  PVI Services - Face to Face
Asynchronous_ E-Learning
LDU Community Online Awareness - Face to Face
Asynchronous_ E-Learning
Lightfoot
Asynchronous_ E-Learning
Montie
Asynchronous_ E-Learning
PA2
Asynchronous_ E-Learning
audience vis 1
Asynchronous_ E-Learning
Ride On Mower
Asynchronous_ E-Learning
Private Fostering
Asynchronous_ E-Learning
Food Safety Level 2 - ELearning
Asynchronous_ E-Learning
test copy 2
Asynchronous_ E-Learning
Performance Appraisal Declaration 2014/15
Asynchronous_ E-Learning
Person Centred Planning Awareness - ELearning
Asynchronous_ E-Learning
Northumberland4training
Asynchronous_ E-Learning
Konica Printers
Asynchronous_ E-Learning
Case Management Training
Asynchronous_ E-Learning
Oracle eBusiness Accounts Payable - batching invoices non schools
Asynchronous_ E-Learning
Programme/Project Management  Customer User Group
Asynchronous_ E-Learning
WebEx Template
Asynchronous_ E-Learning
Building & Office Evacuation
Asynchronous_ E-Learning
Openscape Fusion Unified Comms
Asynchronous_ E-Learning
Awareness of eating and drinking difficulties for people with Learning Disabilities - E-learning **Coming Soon**
Asynchronous_ E-Learning
NCC Core Competency Framework
Asynchronous_ E-Learning
NCC Infection Prevention and Control (for clinical staff)
Asynchronous_ E-Learning

Learning Development Courses Delivery Method 
Course Name
Type
Fire Safety Awareness - E-Learning 
Asynchronous_ E-Learning
Photo Library
Asynchronous_ E-Learning
Encore Test
Asynchronous_ E-Learning
Housing Benefit Claim Dates
Asynchronous_ E-Learning
Master Class: Members/Senior Managers - Developing Effective Partnership Working
Asynchronous_ E-Learning
Risk Management
Asynchronous_ E-Learning
Treasury Management
Asynchronous_ E-Learning
Equality Training - Deaf Awareness
Asynchronous_ E-Learning
Health & Safety Elected Members Roles and Responsiblities
Asynchronous_ E-Learning
Health and Safety in a Social Care Setting - E-Learning
Asynchronous_ E-Learning
Information Security & Governance Refresher 2014
Asynchronous_ E-Learning
Encore test
Asynchronous_ E-Learning
Get that Job! CV's and Application Forms (e-learning)
Asynchronous_ E-Learning
Demonstration Program Course
Asynchronous_ E-Learning
Demonstration In-Progress Course
Asynchronous_ E-Learning
Demonstration Complete Course
Asynchronous_ E-Learning
Apps for Learning
Asynchronous_ E-Learning
Demonstration Not Started Course
Asynchronous_ E-Learning
Playground Inspections
Asynchronous_ E-Learning
Mental Health First Aid (Classroom)
Asynchronous_ E-Learning
Men's Health
Asynchronous_ E-Learning
Test Course Adam
Asynchronous_ E-Learning
Corporate Plan - Vision, Mission and Values
Asynchronous_ E-Learning
Dry January Campaign
Asynchronous_ E-Learning
Engaging the Learner
Asynchronous_ E-Learning
Ulcer course
Asynchronous_ E-Learning
Hot Box Familiarisation
Asynchronous_ E-Learning
Adam Accordion Test
Asynchronous_ E-Learning
Agile Working 
Asynchronous_ E-Learning
Deprivation of Liberty Safeguards (DoLS)
Asynchronous_ E-Learning
Dry January Encore Support
Asynchronous_ E-Learning
Course restoration in progress copy 6
Asynchronous_ E-Learning
HR Induction
Asynchronous_ E-Learning
Agile Working for Managers
Asynchronous_ E-Learning
Northumbria House Induction (e-learning)
Asynchronous_ E-Learning
Prevent Awareness
Asynchronous_ E-Learning
Course Schedule (IT Courses) for 2015
Asynchronous_ E-Learning
Oracle ebusiness iprocurement
Asynchronous_ E-Learning
Encore Test Page
Asynchronous_ E-Learning
Therefore
Asynchronous_ E-Learning
Ashington Town Hall Induction (e-learning)
Asynchronous_ E-Learning
Hadrian House Induction (e-learning)
Asynchronous_ E-Learning

Learning Development Courses Delivery Method 
Course Name
Type
Fenkle Street Induction (e-learning)
Asynchronous_ E-Learning
County Hall Induction Module
Asynchronous_ E-Learning
Make Every Contact Count
Asynchronous_ E-Learning
Mercedes Benz Arocs Familiarisation
Asynchronous_ E-Learning
Safeguarding Adults Awareness & Alerting e-Learning Refresher 2015-2016
Asynchronous_ E-Learning
Medication Refresher E-Learning 2015/16
Asynchronous_ E-Learning
Information Security & Governance Refresher 2015/16
Asynchronous_ E-Learning
Course restoration in progress copy 7
Asynchronous_ E-Learning
Introduction to Fire Safety E-Learning 2015/16
Asynchronous_ E-Learning
Digital Information Skills for Library Workforce
Asynchronous_ E-Learning
Digital Information Skills for the Library Workforce
Asynchronous_ E-Learning
LP CC test
Asynchronous_ E-Learning
The Effective Ward Councillor
Asynchronous_ E-Learning
LGA Political Leadership
Asynchronous_ E-Learning
Facilitation and Conflict Resolution (e-learning)
Asynchronous_ E-Learning
Handling Complaints for Service Improvement (e-learning)
Asynchronous_ E-Learning
DSE Annual Risk Assessment Declaration 2015/2016
Asynchronous_ E-Learning
ILM Level 5 Diploma Leadership & Management 
Asynchronous_ E-Learning
Medication Awareness (Direct Payments) -  E-Learning 2015/16
Asynchronous_ E-Learning
Abrasive Wheels - Angle Grinder, Stihl Saw & Floor Saw
Asynchronous_ E-Learning
Course restoration in progress copy 8
Asynchronous_ E-Learning
Creating an environment based on respect (Duration: 14:22 mins)
Synchronous_ Learning Resource Pack DVD
Bullying and harassment: Effective interventions (Duration 14:00 mins)
Synchronous_ Learning Resource Pack DVD
Performance appraisals (Duration 14:50 mins)
Synchronous_ Learning Resource Pack DVD
 Relating to your customers (Duration 15:28 mins)
Synchronous_ Learning Resource Pack DVD
Sexual orientation (Duration 15:00 mins)
Synchronous_ Learning Resource Pack DVD
Disability etiquette (Duration 18:03 mins)
Synchronous_ Learning Resource Pack DVD
Cultural awareness (Duration 15:00 mins)
Synchronous_ Learning Resource Pack DVD
 Working effectively with the Equality Act (Duration 10:42 mins)
Synchronous_ Learning Resource Pack DVD
 Handling difficult conversations (Duration 9:52 mins)
Synchronous_ Learning Resource Pack DVD
Tackling problem behavior (Duration 10:00 mins)
Synchronous_ Learning Resource Pack DVD
Dealing with sensitive issues: Alcohol (Duration 09:35)
Synchronous_ Learning Resource Pack DVD
Avoiding workplace conflict (Duration 09:56 mins)
Synchronous_ Learning Resource Pack DVD
Angle Grinder Safety
Synchronous_ Learning Resource Pack DVD
Arc Gouging and Cutting
Synchronous_ Learning Resource Pack DVD
Arc Welding Safety and Technique
Synchronous_ Learning Resource Pack DVD
Asbestos Awareness
Synchronous_ Learning Resource Pack DVD
Behavioural Safety
Synchronous_ Learning Resource Pack DVD
Bloodborne Pathogens Managing the Risk
Synchronous_ Learning Resource Pack DVD
Bomb Threats
Synchronous_ Learning Resource Pack DVD
Building and Office Evacuation
Synchronous_ Learning Resource Pack DVD
Burns
Synchronous_ Learning Resource Pack DVD
Chainsaw Maintenance and Safety
Synchronous_ Learning Resource Pack DVD
Chemical Safety
Synchronous_ Learning Resource Pack DVD

Learning Development Courses Delivery Method 
Course Name
Type
Child's Play - A Manual Handling Program
Synchronous_ Learning Resource Pack DVD
Child's Play in the Office - A Manual Handling Program
Synchronous_ Learning Resource Pack DVD
Confined Spaces
Synchronous_ Learning Resource Pack DVD
COSHH
Synchronous_ Learning Resource Pack DVD
CPR - Cardiopulmonary Resuscitation
Synchronous_ Learning Resource Pack DVD
Cuts and Bleeding
Synchronous_ Learning Resource Pack DVD
Drugs and Alcohol at Work
Synchronous_ Learning Resource Pack DVD
Electrical Power Tools
Synchronous_ Learning Resource Pack DVD
Electrical Safety in the Workplace
Synchronous_ Learning Resource Pack DVD
Ergonomics
Synchronous_ Learning Resource Pack DVD
Falls in the Workplace
Synchronous_ Learning Resource Pack DVD
Fatigue at Work
Synchronous_ Learning Resource Pack DVD
Fire Extinguishers
Synchronous_ Learning Resource Pack DVD
Fire Safety Awareness
Synchronous_ Learning Resource Pack DVD
Foot Safety in the Workplace
Synchronous_ Learning Resource Pack DVD
Forklift Safety
Synchronous_ Learning Resource Pack DVD
Gas and Cylinder Safety
Synchronous_ Learning Resource Pack DVD
GHS - An Introduction
Synchronous_ Learning Resource Pack DVD
Hand Tools - Safety and Technique
Synchronous_ Learning Resource Pack DVD
Hazardous Atmospheres and Respirators
Synchronous_ Learning Resource Pack DVD
Hazardous Substances - The Fundamentals
Synchronous_ Learning Resource Pack DVD
Head Protection in the Workplace
Synchronous_ Learning Resource Pack DVD
Inspection, Care and Storage of Slings
Synchronous_ Learning Resource Pack DVD
Job Safety Analysis
Synchronous_ Learning Resource Pack DVD
Lockout
Synchronous_ Learning Resource Pack DVD
Machine Guards
Synchronous_ Learning Resource Pack DVD
Metalwork Tools
Synchronous_ Learning Resource Pack DVD
MIG Welding - Safety and Technique
Synchronous_ Learning Resource Pack DVD
Mobile Elevating Work Platforms
Synchronous_ Learning Resource Pack DVD
Noise Induced Hearing Loss
Synchronous_ Learning Resource Pack DVD
Off Hand Grinding and Safety
Synchronous_ Learning Resource Pack DVD
Office Fire Management
Synchronous_ Learning Resource Pack DVD
Office Safety
Synchronous_ Learning Resource Pack DVD
Oxy Acetylene Cutting and Safety
Synchronous_ Learning Resource Pack DVD
Oxy Acetylene Welding and Safety
Synchronous_ Learning Resource Pack DVD
PPE - An Introduction
Synchronous_ Learning Resource Pack DVD
Preventing Slips Trips and Falls
Synchronous_ Learning Resource Pack DVD
Principles of Safe Lifting and Carrying
Synchronous_ Learning Resource Pack DVD
Risk Assessment
Synchronous_ Learning Resource Pack DVD
Safe Manual Handling
Synchronous_ Learning Resource Pack DVD
Safety and the Human Factor
Synchronous_ Learning Resource Pack DVD
Safety Committees
Synchronous_ Learning Resource Pack DVD
Safety Data Sheets An Introduction
Synchronous_ Learning Resource Pack DVD
Safety Data Sheets Important Terms
Synchronous_ Learning Resource Pack DVD
Safety Essentials
Synchronous_ Learning Resource Pack DVD

Learning Development Courses Delivery Method 
Course Name
Type
Solvents
Synchronous_ Learning Resource Pack DVD
Static Electricity
Synchronous_ Learning Resource Pack DVD
The Dangers of Compressed Air
Synchronous_ Learning Resource Pack DVD
The Essential Elements of Hand Safety
Synchronous_ Learning Resource Pack DVD
The Prevention of Eye Injuries
Synchronous_ Learning Resource Pack DVD
The Principles of Accident Investigation
Synchronous_ Learning Resource Pack DVD
The Safe Operation of Chainsaws
Synchronous_ Learning Resource Pack DVD
The Safe Operation of Overhead Cranes
Synchronous_ Learning Resource Pack DVD
The Safe Use of Ladders
Synchronous_ Learning Resource Pack DVD
The World's Oldest Safety Law
Synchronous_ Learning Resource Pack DVD
TIG Welding Safety and Technique
Synchronous_ Learning Resource Pack DVD
Understanding Hazards and Risks
Synchronous_ Learning Resource Pack DVD
Understanding Safety Awareness
Synchronous_ Learning Resource Pack DVD
Understanding Welding Hazards
Synchronous_ Learning Resource Pack DVD
Unsafe Acts
Synchronous_ Learning Resource Pack DVD
Workplace Housekeeping
Synchronous_ Learning Resource Pack DVD
Workplace Security and Violence Awareness
Synchronous_ Learning Resource Pack DVD
360 Degree Feedback Pocketbook
Self Paced Learning / Management Pocket Book 
Absence Management Pocketbook
Self Paced Learning / Management Pocket Book 
Appraisals Pocketbook
Self Paced Learning / Management Pocket Book 
Assertiveness Pocketbook
Self Paced Learning / Management Pocket Book 
Balance Sheet Pocketbook
Self Paced Learning / Management Pocket Book 
Body Language Pocketbook
Self Paced Learning / Management Pocket Book 
Business Planning Pocketbook
Self Paced Learning / Management Pocket Book 
Career Transition Pocketbook
Self Paced Learning / Management Pocket Book 
Coaching Pocketbook
Self Paced Learning / Management Pocket Book 
Cognitive Behavioural Coaching Pocketbook
Self Paced Learning / Management Pocket Book 
Communicator's Pocketbook
Self Paced Learning / Management Pocket Book 
Competencies Pocketbook
Self Paced Learning / Management Pocket Book 
Confidence Pocketbook
Self Paced Learning / Management Pocket Book 
Creative Managers Pocketbook
Self Paced Learning / Management Pocket Book 
C.R.M
Self Paced Learning / Management Pocket Book 
Cross-Cultural Business Pocketbook
Self Paced Learning / Management Pocket Book 
Customer Service Pocketbook
Self Paced Learning / Management Pocket Book 
Decision Making Pocketbook
Self Paced Learning / Management Pocket Book 
Delegation Pocketbook
Self Paced Learning / Management Pocket Book 
Developing People Pocketbook
Self Paced Learning / Management Pocket Book 
Discipline & Grievance Pocketbook
Self Paced Learning / Management Pocket Book 
Diversity Pocketbook
Self Paced Learning / Management Pocket Book 
Emotional Intelligence Pocketbook
Self Paced Learning / Management Pocket Book 
Empowerment Pocketbook
Self Paced Learning / Management Pocket Book 
Energy & Well-Being Pocketbook
Self Paced Learning / Management Pocket Book 
Facilitator's Pocketbook
Self Paced Learning / Management Pocket Book 
Feedback Pocketbook
Self Paced Learning / Management Pocket Book 

Learning Development Courses Delivery Method 
Course Name
Type
Flexible Working Pocketbook
Self Paced Learning / Management Pocket Book