Workforce Development Information

The request was successful.

Dear Bishop Auckland College,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.
In order to assist you with this request, I am outlining my query as specifically as possible.
Please can you provide information on the following:

1. Does your organisation use a Learning Management System and e-learning provision for employee / staff training?
2. If no, are there ongoing plans to purchase a Learning Management System and e-learning provision for employee training in the near future?
3. What is the name of the Learning Management System (product name) and which company is it purchased from?
4. Provide brief information of the current e-learning courses that are used in employee training.
5. Who provides the e-learning courses that are used in employee training?
6. Provide the development themes of the eLearning courses that are used in employee training (i.e. Compliance, Safeguarding, etc.)
7. Value of the current contract, date of commencement and date of expiry.
8. Who is responsible for ensuring the LMS and e-learning provision meets your training requirements?
9. Can you please provide your current organisational structure for the college.
I would like the above information to be provided to me via email.
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.
I understand that you are required to respond to my request within the 20 working days after receipt, however I would be grateful if you could confirm that you have received this request.
If you have any queries please don’t hesitate to contact me via email or phone and I will be happy to clarify what I am asking for, my details are outlined below.

Thank you for your time and I look forward to your response.

Yours faithfully,

Chris Sharman

Quality, Bishop Auckland College

Thank you for your enquiry.  Your email has been forwarded to members of
the Quality team, who will endeavour to deal with it as soon as possible. 


If your enquiry is regarding a Subject Access Request (Data Protection),
please be aware that the response time can be one calendar month, but we
aim to have the response within 5 working days depended upon the nature of
the request. 


If your enquiry is regarding a Freedom of Information Request the response
time can be up to 20 working days.


If your enquiry is regarding a Complaint the response time can be up to 15
working days.  However, we will endeavour respond to your matter as
quickly as possible.


If your enquiry is regarding the College Suggestion Scheme the response
time can be up to 15 working days.


If you would like to speak to a member of the Quality team regarding your
request, please call 01388 443000 ext 3280.


Kind Regards


Quality Improvement Team

T: 01388 443000 (ext 3280)



Woodhouse Lane

Bishop Auckland 

County Durham

DL14 6JZ

Natalie Davison-Terranova Bishop Auckland T: 01388 443000
Principal | Chief College
Executive Woodhouse Lane E: [1][email address]
Bishop Auckland W: [2]
County Durham Student Services: 01388 443030
DL14 6JZ


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Quality, Bishop Auckland College

1 Attachment

Dear Chris,

Please find attached response to your FOI request.


Emma Walker
Quality Administrator
Bishop Auckland College
01388 443098 (ext 3283)

Woodhouse Lane Bishop Auckland County Durham DL14 6JZ
TEL: 01388 443000

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