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Work Coach Training

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Dear Department for Work and Pensions,

Please will you provide a copy of all of the training materials used to train Work Coaches including trainer notes, presentations, handouts, exercises/activities, user guides, trainee workbooks, guidance, user manuals etc.

In addition, please provide details of the assessment process for role and the process for appraising staff up and running in the post.

Also, it will be helpful if you can advise if the training is delivered by DWP employees or another training provider and also provide the materials in a zip folder.

Kind regards

Colm Greene

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Operations FOI Requests, Department for Work and Pensions

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Dear Mr Greene,
 
Please find attached the reply to your recent Freedom of Information
request reference number FOI 4789:
 
 
Thank you,
 
DWP Freedom of Information Team
 
 
 
 

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