Work Coach Access To Universal Credit Account

The request was successful.

Dear Department for Work and Pensions,

I request full details, regulations and information, regarding the circumstances in which a Work Coach would have access to a claimant's Universal Credit account.

Yours faithfully,

Jeff Smith

DWP freedom-of-information-requests, Department for Work and Pensions

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Operations FOI Requests, Department for Work and Pensions

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Dear Mr Smith
 
 
Please find attached our response to your recent Freedom of Information
request.
 
 
Yours sincerely
 
DWP Central Freedom of Information Team
 
 
 
 

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Theodore Allan left an annotation ()

"A Work Coach should only access a claimants Universal Credit account if there is a legitimate business reason to do so. "

What exactly is a legitimate business interest ?

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Work Coach Access To Universal Credit Account'.
Insufficient details of regulations, procedural guidelines and operational circumstances have been provided.
The response given is neither adequate nor specific.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/w...

Yours faithfully,

Jeff Smith

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
 
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
 
Should you have any further queries in connection with this request do
please contact us.
 
For further information on the Freedom of Information Act within DWP
please click on the link below.
 
[1]http://www.dwp.gov.uk/freedom-of-informa...
 

**********************************************************************

This document is strictly confidential and is intended only for use by the
addressee.

If you are not the intended recipient any disclosure, copying,
distribution

or other action taken in reliance of the information contained in this
email is strictly prohibited.
 
Any views expressed by the sender of this message are not necessarily
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for Work and Pensions.

If you have received this transmission in error please tell us and then
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This email was scanned for viruses by the Department for Work and Pensions
antivirus services and was found to be virus free.

Please note: Incoming and outgoing email messages are routinely monitored
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References

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Operations FOI Requests, Department for Work and Pensions

1 Attachment

 
 
 
Dear Jeff Smith
 
 
Please find attached our response to your recent Freedom of Information
request.
 
 
 
 
Yours sincerely
 
DWP Central Freedom of Information Team
 
 
 
 
 

**********************************************************************

This document is strictly confidential and is intended only for use by the
addressee.

If you are not the intended recipient any disclosure, copying,
distribution

or other action taken in reliance of the information contained in this
email is strictly prohibited.
 
Any views expressed by the sender of this message are not necessarily
those of the Department

for Work and Pensions.

If you have received this transmission in error please tell us and then
permanently delete

what you have received.

This email was scanned for viruses by the Department for Work and Pensions
antivirus services and was found to be virus free.

Please note: Incoming and outgoing email messages are routinely monitored
for compliance

with our policy on the use of electronic communications.

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