Windows 7 and XP Instances
Dear Abellio East Midlands Limited,
I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the following questions;
1. How many instances of the Microsoft Windows 7 Operating System are currently in operation across your entire network? How many devices such as kiosks, lap tops etc are still running Windows 7?
2. How many instances of the Microsoft Windows XP Operating System are currently in operation across your entire network ? How many devices such as kiosks, lap tops etc are still running Windows XP?
3. Who is the officer responsible for maintaining and delivering legacy applications to all your users?
Thank you for your help.
Yours faithfully,
Lee Murray
Ref: ET1052637
Dear Customer
Thank you for your email. We aim to respond to all contacts within 5 working days, but during busier periods this may take up to 20 working days.
If you contact is regarding the current Coronavirus situation including ticket refunds and travel information, full details are available on our website - www.eastmidlandsrailway.co.uk/covid-19. We will ensure that this page is updated regularly.
Delayed journey?
If you are contacting us about a delay to your journey, the fastest and easiest way to get this processed is by using our online portal. Please visit our website and re-submit your claim using the following link https://www.eastmidlandsrailway.co.uk/he...
To help you understand how the changes will affect how we collect and manage your data in relation to your contact with the Customer Service Centre, you can view our Complaints Handling Procedure by visiting
https://www.eastmidlandsrailway.co.uk/he....
Kind regards
East Midlands Railway Customer Service Centre
Ref: ET1052637
Hi Lee
Thank you for your email. We are unable to share the requested information, and are not required to do so under the Freedom of Information Act as East Midlands Railway are not a public authority.
Thank you for taking the time to get in touch.
Kind regards
Ruby
Customer Service Centre
Tel: 03457 125678
Email: [East Midlands Railway request email]
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