Dear Wiltshire Council,

Under the Freedom of Information Act, I would like to request the total number of noise complaints relating to vehicle noise, received by the council in the last year (2020).

If you require any further information or clarification, please do not hesitate to get in touch.

Yours faithfully,

Jamie Dixon

FOI, Wiltshire Council

Mr Jamie Dixon.

Freedom of Information Request Case ID 202001377

Thank you for your request for information received on 17 February 2021 in which you asked for the following information:

I would like to request the total number of noise complaints relating to vehicle noise, received by the council in the last year (2020).

Your request is being processed under the provisions of the Freedom of Information Act 2000 and you will receive a response within 20 working days of receipt of your request, meaning you will receive a response on or before 17 March 2021 .

Kind Regards,

Josie

FOI
Information Governance
Legal and Governance

Email: [email address]
Web: www.wiltshire.gov.uk
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FOI, Wiltshire Council

Dear Mr Dixon,

Request for Information

Thank you for your request for information dated 17 February 2021, in which you asked for the following information:

I would like to request the total number of noise complaints relating to vehicle noise, received by the council in the last year (2020).

Under the Environmental Information Regulations 2004 (EIR) the Council is obliged to make information available to the public by publication or when requested, unless an exception to disclosure under EIR applies.

In accordance with regulation 5(1) of EIR I can confirm that Wiltshire Council holds the information you have requested. The information you requested is as follows:

I would like to request the total number of noise complaints relating to vehicle noise, received by the council in the last year (2020).
10

If you are dissatisfied with the above response you have a right to request a review of your request for information. Details of the complaints and review procedure are below.

Yours sincerely

Kyle McCormack
Information Governance Officer
Email: [email address]

Environmental Information Regulations Complaints & Review Procedure

Any person who has requested information from Wiltshire Council, which has been dealt with under the Environmental Information Regulations is entitled to complain and request an internal review of their request for information if they are dissatisfied with the response they have received.

Requests for review of Environmental Information Regulations requests must be made in writing (includes email) to:

Freedom of Information Lead
County Hall
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN

Email [email address]

Please include the reference number, date of your request and details of why the review is being requested. Requests for review should be brought to the attention of the Freedom of Information Lead within 40 days of the response to the original request.

Any request for review will be acknowledged in writing confirming the reasons for the review. The Freedom of Information Lead will allocate the review to someone who is independent of the original decision. The person conducting the review will set a target date for a response with the intention to complete the review within 20 working days. In more complex cases the review may take up to 40 working days.

The reviewer will conduct a full review of the handling of the request for information and of decisions taken, including decisions taken about where the public interest lies in respect of exempt information where applicable. The review enables a re-evaluation of the case, taking into account any matters raised by the requestor.

On completion of the review the reviewer will reply to the requestor with the result of the review. If the requestor is still dissatisfied following the review they should contact the Information Commissioner to appeal the decision. The Information Commissioner can be contacted using the following details:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 (local rate)
01625 545 745 (national rate)
Email: [email address]

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