Why has OpenReach installed a large ugly pole next to our property?

Dave Chamberlain made this Freedom of Information request to Office of Communications

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Dave Chamberlain

Dear Office of Communications,

Last week OpenReach installed an ugly and large (30ft?) high metal pole next to our grade 2 listed building which is also in a conservation area. They they their plan is to run a cable from the pole to our listed building. We are trying to find which company made this service request - OR refuses to tell us - see extract from this morning below:

"Our pole is being used to connect a line at The Old Pump House. We’ll fly (at the moment) a single cable from our pole, to the old pumphouse. We can’t discuss who has placed the order, as this is a private order for service. As you can appreciate if you ordered a service of any kind, we wouldn’t share details with a third party or non-account holder."

As our Freehold company owns the land and the building you can image our concerns.

Yours faithfully,

David Chamberlain
Chair - Pump House Close Freehold Management Limited

Dave Chamberlain

Dear Office of Communications,

I omitted to say that the property in question is:
Pump House Close

Yours faithfully,

Dave Chamberlain

Gloria Akinyemi, Office of Communications

Reference: 01620499
19/05/2023 17:19
Riverside House
2a Southwark Bridge Road
London SE1 9HA

Gloria Akinyemi
Information Requests

Freedom of Information request

Dear Dave Chamberlain,

Thank you for your request for information about which company has ordered the
OpenReach pole next to our property?. Your request was received on 16/05/2023.

Where we hold the information you have requested we will endeavour to answer
your request in full and within 20 Working Days.

If we are unable to provide the information requested, we will explain why the
information has not been provided.

If you have any queries then please
contact [1][Ofcom request email].
Please remember to quote the reference number above in any future

Yours sincerely,
Gloria Akinyemi

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