Who's who in Children's Services

Loredana Grigore made this Freedom of Information request to Newport City Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Loredana Grigore

Dear Newport City Council,

1. Please provide an organisational chart of your Childrens Services Department from Director down to Team Managers providing the names of current postholders as appropriate (Director down to Service Manager would be excellent including Heads of Service, Principal Offficers).

2. Please identify who within Children’s Services and your Human Resources Department takes lead responsibility on social worker recruitment and retention.

3. What steps if any have you taken or intend to take to incentivise retention?

Yours faithfully,

Loredana Grigore

City Contact Centre, Newport City Council

Prynhawn Da/Good Afternoon,

Thank you for your request for information. Your request was received on 04/08/2017 and the relevant department is dealing with it under the terms of the Freedom of Information Act 2000.

You should receive a reply to your request within the statutory time limit of 20 working days.

In some circumstances a fee may be payable and if that is the case, we will let you know. A fees notice will be issued to you, and you will be required to pay before we will proceed to deal with your request.

If you have any queries about this letter, please contact us.

For future reference, all Freedom of Information requests can now be submitted via the link below.

www.newport.gov.uk/foi

Should you have any further queries, please do not hesitate to contact us on the Telephone number below. Our hours of opening are Monday to Friday from 8am to 6pm.

Kind Regards,

Becky
Cyngor Dinas Casnewydd / Newport City Council
Tel: 01633 656 656
Minicom: 01633 656 657

Visit www.newport.gov.uk
Did you know we offer a range of council services online, easy to use and available 24/7.

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg a Saesneg. Byddwn yn cyfathrebu â chi yn eich dewis iaith, boed yn Saesneg, yn Gymraeg neu’n ddwyieithog, cyhyd â’n bod yn ymwybodol o’ch dewis. Ni fydd gohebu yn Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh. We will communicate with you in the language of your choice, whether that’s English, Welsh or in Bilingual format as long as we know which you prefer. Corresponding in Welsh will not lead to delay.

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Dear City Contact Centre,

A response is EXTREMELY overdue.

Yours sincerely,

Loredana Grigore

City Contact Centre, Newport City Council

Bore da/Good morning,

Thank you for your email.

I have forwarded your email to the Information Management Team, with high importance.

Should you have any further queries, please do not hesitate to contact us on the Telephone number below. Our hours of opening are Monday to Friday from 8am to 6pm.

Kind regards,

Catherine
Newport City Council Contact Centre
Tel: 01633 656 656
Minicom: 01633 656 657

Visit www.newport.gov.uk
Did you know we offer a range of council services online, easy to use and available 24/7.

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg a Saesneg. Byddwn yn cyfathrebu â chi yn eich dewis iaith, boed yn Saesneg, yn Gymraeg neu’n ddwyieithog, cyhyd â’n bod yn ymwybodol o’ch dewis. Ni fydd gohebu yn Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh. We will communicate with you in the language of your choice, whether that’s English, Welsh or in Bilingual format as long as we know which you prefer. Corresponding in Welsh will not lead to delay.

Tariq Slaoui (Information Development Officer), Newport City Council

Dear Loredana,

 

Please accept my apologies for the delay in responding to your Freedom of
Information request.  Due to an administrational error, your original
request was not sent on to the relevant department.  I have now forwarded
this on and asked them to expedite your request,

 

Kind regards,

 

Information Management

From: Loredana Grigore
[[1]mailto:[FOI #423285 email]];
Sent: 04/08/2017 16:41:23
To: City Contact Centre [[2]mailto:[email address]];
Subject: Freedom of Information request - Who's who in Children's Services

Dear Newport City Council,

 

1. Please provide an organisational chart of your Childrens Services
Department from Director down to Team Managers providing the names of
current postholders as appropriate (Director down to Service Manager would
be excellent including Heads of Service, Principal Offficers).

 

2. Please identify who within Children’s Services and your Human Resources
Department takes lead responsibility on social worker recruitment and
retention.

 

3. What steps if any have you taken or intend to take to incentivise
retention?

 

Yours faithfully,

 

Loredana Grigore

 

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Howard Mason (Employment Services Manager), Newport City Council

1 Attachment

Dear Loredana

 

Please find attached a response to your recent request, under the Freedom
of Information Act, for information relating to contacts in our Children’s
Services;

 

1.       Please provide an organisational chart of your Childrens Services
Department from Director down to Team Managers providing the names of
current postholders as appropriate (Director down to Service Manager would
be excellent including Heads of Service, Principal Offficers).

 

An organisation chart of senior management posts is attached. The Council
does not to publish direct contact details for staff, including email
addresses and phone numbers, but instead encourages customers to utilise
our website and City Contact Centre. This move helps to ensure that
customers are always directed to the appropriate person and that email
correspondence is routed correctly. It also ensures that any change of
staff do not affect the public's ability to contact the Council and gain
appropriate information.

 

2.       Please identify who within Children’s Services and your Human
Resources Department takes lead responsibility on social worker
recruitment and retention.

 

There are no specific leads for recruitment of social workers in both
departments.  Enquiries can be forwarded to [1][email address] which
can be directed to the relevant officer.

 

3.       What steps if any have you taken or intend to take to incentivise
retention?

 

Details of the benefits of working in Children’s Services can be found
[2]here.

 

 

I trust this information answers your request. However, if you have any
queries about this information or you are unhappy with the service you
have received in relation to your request and wish to make a complaint or
request a review of our decision, please contact me.

 

In the event you are not content with the outcome of any complaint, you
may apply directly to the Information Commissioner for a decision. 
Generally, the ICO cannot make a decision unless you have exhausted the
Council’s complaint procedure.  The Information Commissioner can be
contacted at: The Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF.

 

Cofion/Regards

Howard

 

Howard Mason

Rheolwr Gwasanaethau Cyflogaeth/Employment Services Manager

Pobl a Newid Busnes/People and Business Change

Cyngor Dinas Casnewydd/Newport City Council

( 01633 210469

* [3][email address]

8 [4]www.newport.gov.uk

 

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy
iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn
Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will
respond to you according to your preference. Corresponding in Welsh will
not lead to delay.

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unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu
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chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod
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i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio
i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion
cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch
i http://www.newport.gov.uk/ymwadiad

References

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