Who's who in Children's Services

James Judge made this Freedom of Information request to Lancashire County Council

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The request was successful.

Dear Lancashire County Council,

1. Please provide an organisational chart of your Childrens Services Department from Director down to Team Managers providing the names of current postholders as appropriate (Director down to Service Manager would be excellent including Heads of Service, Principal Offficers).

2. Please identify who within Children’s Services and your Human Resources Department takes lead responsibility on social worker recruitment and retention.

3. What steps if any have you taken or intend to take to incentivise retention?

Yours faithfully,

James Judge

Freedom of Information, Lancashire County Council

 

 

Dear Mr Judge,

 

Request for information

 

I am writing to acknowledge receipt of your email dated 03/08/17, in which
you request the disclosure of information.

 

I can confirm that your enquiry will now be assigned to an officer who
will commence a search for the information you require and they will
respond in due course. The deadline date for issuing you with full
response is 01/09/17. We will endeavour to provide a response well in
advance of this date, however, should we envisage any delays, or require
more details from you, we will contact you immediately.

 

If you have any queries about the above, please do not hesitate to contact
us, quoting ref. 936.1140

 

Yours sincerely

 

Information Governance Team

Legal and Democratic Service

Lancashire County Council

PO Box 78

County Hall

PR1 8XJ

[1][email address]

[2]www.lancashire.gov.uk

 

 

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Freedom of Information, Lancashire County Council

19 Attachments

Dear Mr Judge,

Further to your enquiry regarding Children's Services, we are now in a position to respond.

1. Please provide an organisational chart of your Children's Services Department from Director down to Team Managers providing the names of current post holders as appropriate (Director down to Service Manager would be excellent including Heads of Service, Principal Officers).

The Director of Children's Services is Amanda Hatton. Children's Services is divided into these services:
• Children's Social Care North (Head of Service Brendan Lee)
• Children's Social Care East (Head of Service Vicky Gent)
• Children's Social Care Central (Head of Service Tracy Poole-Nandy)
• Fostering, Adoption, Residential and YOT (Head of Service Barbara Bath)
• Special Educational Needs and Disabilities (Head of Service David Graham)
• Safeguarding, Inspection and Audit (Head of Service Sally Allen).

The organisational charts are attached. Please note that names of post holders below the level of Head of Service have been withheld on the grounds that disclosure into the public domain would be against the legitimate expectations of those individuals and thus unfair. The information is accordingly absolutely exempt under section 40(2) of the Freedom of Information Act 2000 by virtue of section 40(3)(a)(i), which relates to any breach of the data protection principles set out at schedule 1 to the Data Protection Act 1998.

2. Please identify who within Children’s Services and your Human Resources Department takes lead responsibility on social worker recruitment and retention.

Director of Children's Services is Amanda Hatton.

Head of Service for HR is Deborah Barrow.

3. What steps if any have you taken or intend to take to incentivise retention?

Lancashire County Council (LCC) aims to become an employer of choice. Our staff tell us that they like working in LCC because of the strong commitment to protecting vulnerable children, the open, supportive and honest style of leadership and management and because it is a great place to live and work.

We will build on these strengths in our recruitment and retention programme. We have identified a strong potential to promote the unique qualities of LCC in our recruitment message. LCC has many strengths that if clearly communicated will become a powerful recruitment and retention message.

Our recruitment and retention strategy is based around three broad elements:
• Attracting, developing and retaining the best staff by improving work life balance by lowering turnover rates and caseloads
• Ensuring our terms and conditions are competitive.
• Effectively marketing our offer (both internally and externally).

More specifically, Lancashire County Council has undertaken the following steps to recruit and retain social care staff:
• The development of the new Advanced Practitioner posts to assist with supervision and support mechanisms across children's social care as should the position of the Principal Social Worker.
• Workforce profile data has been established and is maintained.
• There is a rolling Central Recruitment Programme.
• Open days for staff recruitment.
• £250 refer a friend bonus
• Generous Time Owing in Lieu scheme that allows staff to take a maximum of 1 ½ days per month in agreement with their manager
• Flexible working including V time, Compressed hours, noting that there is an ability to take 20 days V time per annum without affecting pension contributions.
• Technology for mobile working including option to use your work smart phone for personal use at reduced rates of £40 per quarter or £60 per quarter for and Apple I Phone. This equates to £10 per month for a smartphone or £15 per month for an I Phone.
• Implementation of a clear risk management model for use in cases, additional to clearly articulated practice standards
• Wide variety of career opportunities within the organisation including senior practitioner, advanced practitioner, practice manager and team manager. Options to progress your career without going into management via the creation of new advanced practitioner posts
• Wealth of development opportunities both in terms of training and also in terms of development, for example, becoming a practice educator for student placements
• Payment of HCPC fees £180 every 2 years
• Long service award
• Relocation reimbursement expenses of up to £6,726 to move to Lancashire
• A Principal social worker linked clearly to the Chief Executive and Council leader ensuring issues on the ground facing staff are articulated.
• Social work health check undertaken and analysed
• Visible senior and frontline management
• Development days for staff within teams
• Excellent ASYE programme and good links with universities
• Practitioner and manager forums with senior managers, HOS and directors ensuring clear communication channels

We trust that our response is to your satisfaction, but in the event that you wish to complain about the manner in which your enquiry has been handled, you should write in the first instance to The Freedom of Information Officer, Lancashire County Council, PO Box 78, County Hall, Preston PR1 8XJ, or email [Lancashire County Council request email] and the matter will be referred to an Information Governance Manager for review and reconsideration.

If, after this stage, you remain dissatisfied, you have the right to refer the matter to the Information Commissioner's Office, contact details for which are as follows:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113
Email: [email address]
Website: http://www.ico.org.uk

If you have any queries regarding any of the above, or you require any additional information, please do not hesitate to contact us.

Yours sincerely,

Information Governance Team
Lancashire County Council

www.lancashire.gov.uk