Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[email address]

Dear Graham Mitchell

Request FOI/10768

Environmental Information Regulations 2004

Your request has been considered under the provisions of the Environmental
Information Regulations 2004. Please accept our apologies for the delay in
responding to you.
Specifically, you have requested the following information:

This relates to the "roundabout" or junction of Whitehorse Road, Thornton
Heath High Street, Grange Road and Whitehorse Lane.

Please provide details of the maintenance schedule for the planted areas.
Namely, who is responsible for the upkeep?

The Planters located at the junction of Whitehorse Road and Grange Road
are maintained by our Grounds Maintenance team.

In regards to litter and detritus, this is the responsibility of Veolia to
maintain. As an output based service there are no prescribed schedules for
the maintenance of the boarder and as such the service deploys the
required resource to maintain the area as and when required.

If Veolia are responsible please provide categoric evidence that they have
been maintaining the area for each of the past 12 month. For example, work
schedules and photos of finished work.

None held.

If Croydon Council are responsible for the upkeep please provide categoric
evidence that they have been maintaining the area for each of the past 12
month. For example, work schedules and photos of finished work.

N/A.

If either Veolia or Croydon Council are unable to produce evidence or
there has been no maintenance undertaken in the past 12 months please say
so.

We do not have any evidence available to support any regular cleansing
activities undertaken by Veolia.

The Council publishes Access to Information requests and responses on its
online Disclosure Log. (Any request included within this log will be
anonymised appropriately)

To view the Council’s Disclosure Log, please visit our website available
here:

[1]The Freedom of Information (FOI) Act | Croydon Council
(disclosure-log.co.uk)

If you are dissatisfied with the way the council has handled your request
under the Environmental Information Regulations you may ask for an
internal review.  This should be submitted to us within 40 working days of
this response.  You can do this by outlining the details of your complaint
by:

Email:        [2][email address]

Writing:     Information Team

London Borough of Croydon
Bernard Weatherill House
3^rd Floor - Zone E
8 Mint Walk
Croydon CR0 1EA

 Any requests received after the 40 working day time limit will be
considered only at the discretion of the council.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Commissioner for a decision. The
Commissioner can be contacted at:

Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF

Yours sincerely 
 

Croydon Council

References

Visible links
1. https://croydon.disclosure-log.co.uk/
2. mailto:[email%20address]