Whistleblowing NHS Analysis

Paul Howarth made this Freedom of Information request to Care Quality Commission

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Care Quality Commission,

Please send me the following information on whistleblowing in the NHS for the last 12 months.

No of concerns raised, sorted by trust and any analysis you have done like categorising.

Yours faithfully,

Paul Howarth

Information Access, Care Quality Commission

This request is being coordinated by: Pamela Coxon, Telephone No: 0191 233
3552

 

Dear Mr Howarth

 

We write to acknowledge receipt of your correspondence dated 18 May 2014,
in which you made a request for information, which CQC received on 19 May
2014.

 

Your request was:

 

“Please send me the following information on whistleblowing in the NHS for
the last 12 months.

 

No of concerns raised, sorted by trust and any analysis you have done like
categorising”

 

We can confirm that your request is now being processed in accordance with
the Freedom of Information Act 2000 (FOIA).

 

CQC will respond to your request as soon as possible, but in any event,
within 20 working days following the date of receipt of your request as
outlined by FOIA.

 

You can therefore expect a response by close of business 17 June 2014
respectively, subject to the information not being exempt from disclosure
or containing reference to third party individuals. Should this occur, you
will be notified accordingly when we write to you next.

 

In certain circumstances CQC may be unable to provide the information by
the statutory deadline. We will write to you before the deadline for
response if we are unable to meet it.

 

If you have any queries please do not hesitate to contact the team, on the
telephone number provided, quoting our reference number.

 

Regards

 

On behalf of:

Pamela Coxon

Information Access Officer

 

Care Quality Commission

Citygate

Gallowgate

Newcastle upon Tyne

NE1 4PA

 

Statutory requests for information made under access to information
legislation, such as the Data Protection Act 1998 and the Freedom of
Information Act 2000, should be sent to:  [1][CQC request email]

 

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References

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1. mailto:[CQC request email]

D. Speers left an annotation ()

Hi Paul Howarth
Is Pamela Coxon, Telephone No: 0191 233
3552 the whistleblowers representative on CQC Board? If not who is?

Information Access, Care Quality Commission

1 Attachment

Our Ref: CQC IAT 1415 0134

 

Dear Mr Howarth

 

We are writing in response to your correspondence dated 18 May 2014 in
which you made a request for information in accordance with the Freedom of
Information Act 2000 (FOIA), which CQC received on 19 May 2014.

 

Information Requested:

 

“Please send me the following information on whistleblowing in the NHS for
the last 12 months.

 

No of concerns raised, sorted by trust and any analysis you have done like
categorising”

 

The Information Access team has now coordinated a response to your request
and we are able to confirm that the Care Quality Commission (CQC) does
hold recorded information in relation to this matter.

 

We are attaching a spreadsheet containing information on the number of
whistle-blowing contacts raised against NHS Organisations in the period 1
May 2013 to 30 April 2014.  

 

The Pivot Tables sheet in the workbook presents two tables: the first
breaking down enquiries by the Trusts, and then by whether the enquiry is
‘Qualified’ or ‘Unqualified’.  Unqualified whistle-blowing contacts
represent contacts that were originally triaged as whistle-blowing, but on
investigation, the contact raising the concern was not found to be a
qualified whistle-blower (e.g. not a current or former staff member).

 

A whistle-blower is defined by the Public Interest Disclosure Act 1998
which states:

 

“If workers bring information about a wrongdoing to the attention of their
employers or a relevant organisation, they are protected in certain
circumstances under the Public Interest Disclosure Act 1998. This is
commonly referred to as 'blowing the whistle'. The law that protects
whistle-blowers is for the public interest - so people can speak out if
they find malpractice in an organisation. Blowing the whistle is more
formally known as 'making a disclosure in the public interest'.

Qualifying disclosures are disclosures of information where the worker
reasonably believes (and it is in the public interest) that one or more of
the following matters is either happening, has taken place, or is likely
to happen in the future.

 

•         A criminal offence

•         The breach of a legal obligation

•         A miscarriage of justice

•         A danger to the health and safety of any individual

•         Damage to the environment

•         Deliberate attempt to conceal any of the above.

 

If a worker is going to make a disclosure it should be made to the
employer first, or if they feel unable to use the organisations procedure
the disclosure should be made to a prescribed person, so that employment
rights are protected.”

 

With regards to any analysis, we can confirm that CQC has not performed
any central analysis of the reasons behind each whistleblowing concern we
have received. Any concerns which are received by CQC are reviewed by the
inspector who will then determine the appropriate regulatory actions to
take.

 

Usual caveats for this type of request apply:  these figures represent the
number of whistle-blowing contacts, which do not necessarily map to number
of concerns.  This also captures the information as at close of play 18
May 2014, and may have evolved since then.

 

Feedback

 

CQC will always endeavour to provide the highest quality responses to
requests for information and seek to provide responses that are as helpful
as possible. We would therefore appreciate it if you can take some time to
complete our online feedback form by visiting the following website:

 

https://webdataforms.cqc.org.uk/Checkbox...

Any information you provide will be held securely and only used for the
purposes of improving the Information Rights service that CQC provide.

 

If you have any queries please do not hesitate to contact the team, on the
telephone number provided, quoting our reference number.

 

Kind regards

 

On behalf of Pamela Coxon

Information Access Officer

Information Access Team

Governance and Legal Services

Customer & Corporate Services Directorate

Care Quality Commission

Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA

 

Fax: 03000 200240

Tel: 0191 2333552

 

Email: [1][CQC request email]

 

**************************************************************

"Statutory requests for information made under access to information
legislation, such as the Data Protection Act 1998 and the Freedom of
Information Act 2000, should be sent to: [2][CQC request email]"

 

show quoted sections

References

Visible links
1. mailto:[CQC request email]
2. mailto:[CQC request email]