Whistleblowing

The request was successful.

Dear Southend-on-Sea City Council,

Please provide me with a copy of the following information:

1) The number of concerns that have been raised with the council by whistleblowers during the past 3 calendar years.

For clarity, I am interested in concerns raised by employees, members, agency staff or third party contractors.

I would like this information broken down by calendar year if possible, but a breakdown by financial year would also be acceptable.

Yours faithfully,

Andrew Bell

council, Southend-on-Sea City Council

Thank you for contacting Southend City Council. This is an automated
message to let you know your e-mail has been received; please do not
respond to this e-mail.

 

Did you know you can report issues, apply for services, and receive
Council news notifications through our online service MySouthend.  If you
choose to register, you will also receive updates and progress on your
report too.  Visit [1]https://my.southend.gov.uk

 

If your enquiry is of an urgent nature please telephone the Customer
Service Centre, the relevant contact numbers can be located on our website
[2]http://www.southend.gov.uk/contact_us   ...

    

Where your e-mail is seeking a response, you will next receive a reply
from our Customer Service Centre. We aim to reply to all enquiries within
5 working days.

 

A customer service officer will either:

 

•         Answer your enquiry in full

•         Advise you that a service request has been made on your behalf
and provide a reference number

•         Let you know that your enquiry has been referred for a
specialist reply

 

Due to the high numbers of e-mails, we receive, we regret we are unable to
respond to those containing unsolicited advertising (‘junk’ mail).

 

Customer Service Centre

Southend City Council

Civic Centre

Victoria Avenue

Southend-on-Sea

Essex SS2 6EP

Email: [3][Southend-on-Sea City Council request email]

Web: [4]http://www.southend.gov.uk

Do It Online...

Apply for it; Book it; Find it; Pay it; Report it; Say it; View it

 

══════════════════════════════════════════════════════════════════════════

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
attention and use of the named addressee(s). If you are not the intended
recipient, please notify the sender immediately. Unless you are the
intended recipient or his/her representative you are not authorised to,
and must not, read, copy, distribute, use or retain this message or any
part of it. Communications sent to or from this organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

At present the integrity of e-mail across the Internet cannot be
guaranteed and messages and documents sent via this medium are potentially
at risk. You should perform your own virus checks before opening any
attachments.

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. https://my.southend.gov.uk/
2. http://www.southend.gov.uk/contact_us
3. mailto:[Southend-on-Sea City Council request email]
4. http://www.southend.gov.uk/

council, Southend-on-Sea City Council

Good afternoon

Thank you for your email.

Your enquiry has been sent to the Freedom of Information Requests Department for assistance.

Regards

Customer Service Centre
Naima, Southend-on-Sea City Council
Civic Centre
Victoria Avenue
Southend-on-Sea
Essex SS2 6EP
Email: [Southend-on-Sea City Council request email]
Web: http://www.southend.gov.uk/
Do It Online...
Apply for it; Book it; Find it; Pay it; Report it; Say it; View it

@southendbc
SouthendBCOfficial
Flickr.com/southendbc
southendbc

The information in this e-mail and any attachments is confidential and may be subject to legal professional privilege. It is intended solely for the attention and use of the named addressee(s). If you are not the intended recipient, please notify the sender immediately. Unless you are the intended recipient or his/her representative you are not authorised to, and must not, read, copy, distribute, use or retain this message or any part of it. Communications sent to or from this organisations may be subject to recording and/or monitoring in accordance with relevant legislation.
At present the integrity of e-mail across the Internet cannot be guaranteed and messages and documents sent via this medium are potentially at risk. You should perform your own virus checks before opening any attachments.
Consider the environment. Please don't print this e-mail unless you really need to.

show quoted sections

Southend FOI Requests, Southend-on-Sea City Council

Customer Notice: Please do not e-mail Freedom of Information requests for
Southend City Council to individual officers. Please instead direct them
to [1][email address] where our central team will
direct their registration and completion.

 

Dear A Bell

 

Thank you for your request received on 01.09.23 for information under the
Freedom of Information Act 2000 or the Environmental Information
Regulations 2004.

 

Your request should receive a reply by 29.09.23.

 

If you have any other queries, please get in touch quoting the FOI
reference number FOI 13432. Where possible please use email as telephone
contact may not always be possible.

 

Kind regards

Gemma

 

Corporate Freedom of Information Team

Information Governance, Complaints and Resolution Hub | Information Rights
Support |

| [2][email address] | [3]www.southend.gov.uk

Southend-on-Sea City Council, Civic Centre, Victoria Avenue, Southend on
Sea, Essex, SS2 6ER

 

══════════════════════════════════════════════════════════════════════════

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
attention and use of the named addressee(s). If you are not the intended
recipient, please notify the sender immediately. Unless you are the
intended recipient or his/her representative you are not authorised to,
and must not, read, copy, distribute, use or retain this message or any
part of it. Communications sent to or from this organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

At present the integrity of e-mail across the Internet cannot be
guaranteed and messages and documents sent via this medium are potentially
at risk. You should perform your own virus checks before opening any
attachments.

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.southend.gov.uk/
http://www.southend.gov.uk/

Mia Fuller, Southend-on-Sea City Council

4 Attachments

Dear Andrew Bell,

 

Re: Freedom of Information Request – FOI 13432 Bell, A, Whistleblowing

 

I am writing in response to your request for information, which was
received on 01/09/2023.

Please find below the details of your request, with the response.

 

Enquiry

 

 1. The number of concerns that have been raised with the council by
whistleblowers during the past 3 calendar years.

        For clarity, I am interested in concerns raised by employees,
members, agency staff or third-party contractors.

        I would like this information broken down by calendar year if
possible, but a breakdown by financial year would also be acceptable.

 

Response

 

 1. 2020 – 8 (although 6 of the informants were reporting concerns about
the same issue)
 2. 2021 – 2
 3. 2022 – 2

 

 

If you wish to discuss any of the above, please contact me. Please
remember to quote the above reference number above in any future
communications.

 

If you are unhappy with the service you have received and would like a
formal review of our response, you can write to the Information Rights
Support Service via email at [1][email address]

 

If you are not content with the outcome of your review, you can make a
complaint under the Council’s complaints process by writing to the
Complaints Support Service via email at
[2][email address] or via post to Civic Centre,
Victoria Avenue, Southend-on-Sea, Essex, SS2 6ER.

 

You can also apply directly to the Information Commissioner (ICO) for a
decision although generally the ICO cannot make a decision unless you have
exhausted the Council’s complaints procedure. The Information Commissioner
can be contacted at: The Information Commissioner’s Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

 

 

 

Kind regards,

Mia Fuller | Data Support Assistant | People and Organisation Services |
Southend-on-Sea City Council | Civic Centre, Victoria Avenue,
Southend-on-Sea, SS2 6ER | [email address] |
[3]www.southend.gov.uk

Working Pattern Monday – Friday [10:00 -18:00]
[4]Description: Twitter  [5]@southendbc
[6]Description: Facebook  [7]SouthendBCOfficial
[8]Description: Flickr  [9]Flickr.com/southendbc
[10]Description: Insta  [11]southendbc

 

══════════════════════════════════════════════════════════════════════════

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
attention and use of the named addressee(s). If you are not the intended
recipient, please notify the sender immediately. Unless you are the
intended recipient or his/her representative you are not authorised to,
and must not, read, copy, distribute, use or retain this message or any
part of it. Communications sent to or from this organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

At present the integrity of e-mail across the Internet cannot be
guaranteed and messages and documents sent via this medium are potentially
at risk. You should perform your own virus checks before opening any
attachments.

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.southend.gov.uk/
5. https://twitter.com/southendbc
7. https://www.facebook.com/SouthendBCOffic...
9. https://www.flickr.com/photos/southendbc
11. https://www.instagram.com/southendbc/