Which company provides the door access systems around the university.

The request was successful.

Dear Birkbeck, University of London,

I am getting in touch to ask which company supplies the door access card readers on buildings around Birkbeck, University of London (used for contact-less access on campus cards).

Please give all information relating to:
- The make and model of readers used
- The company which manufactures/distributes the readers
- Any third-party installers/channel partners used to purchase the readers
- The security infrastructure provider
- The software used to manage the door controllers and readers.
- Approximate quantity of doors at the university.
- Name of the Head of Estates for the University.

Additionally, if the university uses readers from multiple suppliers, please give a list of all suppliers.

Thank you in advance.

Yours faithfully,

K York

Freedom of Information, Birkbeck, University of London

Dear K York,

This is to confirm receipt of your Freedom of Information enquiry. 

We will respond to your request for information by the due date of 21 February 2022.

Yours sincerely,

Freedom of Information
Birkbeck, University of London

www.bbk.ac.uk

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Dear Birkbeck, University of London,

As you'll note, the legal deadline by which you need to have responded with the information requested has now passed.

However, I understand that these requests can sometimes be challenging to process, especially in the current climate. Please do give an update on how you are managing the request along with an estimate as to when you will be able to send the information through.

If a response is not received by the end of the week, I will need to refer the request to the ICO.

Yours sincerely,

K York

Dear Birkbeck, University of London,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Birkbeck, University of London's handling of my FOI request 'Which company provides the door access systems around the university.'.

The deadline by which the university is required by law to respond to the FOI request has now passed with no update given on expected timelines. Please do give an update or this request will need to be referred to the ICO.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/w...

Yours faithfully,

K York

Freedom of Information, Birkbeck, University of London

Dear K York,

 

This is a response to your recent Freedom of Information (FOIA) request. I
apologise for the delay you have experienced in receiving a response to
your request for information.

 

 1. The make and model of readers used

Salto XS Wall Reader

 2. The company which manufactures/distributes the readers

Salto Systems

 3. Any third-party installers/channel partners used to purchase the
readers

These are available from various channel partners or from Salto directly

 4. The security infrastructure provider

Salto Systems

 5. The software used to manage the door controllers and readers

Salto Pro Access

 6. Approximate quantity of doors at the university.

230 Doors

 7. Name of the Head of Estates for the University

Daniel Xuereb

 

If you are dissatisfied with the handling of your request, you may wish to
contact the Freedom of Information Office in the first instance to see
whether your concerns can be resolved informally. You also have the right
to request a formal internal review that will consider the way in which
your request has been dealt with. Requests for an internal review should
be submitted within two months of the date of receipt of the response to
your original communication and should be addressed to [Birkbeck, University of London request email].

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Yours sincerely,

 

Freedom of Information

Birkbeck College

London WC1E 7HX

 

www.bbk.ac.uk

 

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