Which company provides the door access systems around the university.

The request was partially successful.

Dear University Campus Suffolk,

I am getting in touch to ask which company supplies the door access card readers on buildings around University Campus Suffolk (used for contact-less access on campus cards).

Please give all information relating to:
- The make and model of readers used
- The company which manufactures/distributes the readers
- Any third-party installers/channel partners used to purchase the readers
- The security infrastructure provider
- The software used to manage the door controllers and readers.
- Approximate quantity of doors at the university.
- Name and email address of the Head of Estates for the University.

Additionally, if the university uses readers from multiple suppliers, please give a list of all suppliers.

Thank you in advance.

Yours faithfully,

K York

FOI, University of Suffolk

Good afternoon,

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST I refer to your request for information received on 9 September 2021 which is being managed under the provisions of the Freedom of Information Act 2000. Your request has now been considered and I can confirm the following answers to your questions:

- The make and model of readers used - The information you requested is exempt under Section 31 (1) (a). The University will not release this information due to potential security risks.

- The company which manufactures/distributes the readers - Installed by our security systems supplier CYS (Check your Security)

- Any third-party installers/channel partners used to purchase the readers- N/A

- The security infrastructure provider -CYS

- The software used to manage the door controllers and readers. - The information you requested is exempt under Section 31 (1) (a). The University will not release this information due to potential security risks

- Approximate quantity of doors at the university - All access areas are under security control.

- Name and email address of the Head of Estates for the University. Director of Estates - Nigel Lucker, Waterfront building, Neptune Quay, Ipswich, IP4 1QJ

If you are not satisfied with the University’s response and / or our reasoning set-out above, you have the right to request an internal review. A request for a review should:

a) state your name and address
b) describe the nature of your original request; and
c) explain the reason why you are dissatisfied with our response.

All requests for a review should be sent to:

Academic Registrar
University of Suffolk
Waterfront Building
Neptune Marina
Ipswich
IP4 1QJ
Or
Email: [email address]

If you remain dissatisfied with your request and how the University dealt with the review, you have the right to apply to the Information Commissioner for a decision.

Information Commissioner Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
http://www.ico.gov.uk

Your sincerely,

The Data Governance Team

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