Diolch am eich neges e-bost. Os ydych yn gofyn am fynediad at wybodaeth
dan delerau Deddf Rhyddid Gwybodaeth 2000 cewch ymateb o fewn ugain
niwrnod gwaith.

Thank you for your email. If you are requesting access to information
under the terms of the Freedom of Information Act 2000 you will receive a
response within twenty working days.

[1]Sefyllfa Bresennol Gwasanaethau'r Cyngor   |   [2]Council Services
Current Situation

Rydym yn croesawu gohebiaeth yn y Gymraeg a’r Saesneg fel ei gilydd. Ni
fydd gohebiaeth yn yr un iaith na’r llall yn arwain at unrhyw oedi. We
welcome correspondence in both Welsh and English. We will respond to
correspondence in either language without delay. [3][USEMAP]

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Dear Sir/Madam

Thank you for your enquiry.

In light of the unprecedented challenges posed by the coronavirus pandemic please be aware that we will continue to make every effort to comply with any relevant timescales that might apply to your enquiry, however the safety and security of the public remains the primary concern and it is with this in mind please be aware that some slippage might occur with regards to the timely provision of any response.

This will be kept to a minimum wherever possible and the Council will review its position in line with directions from Government and Public Health organisations as and when required.

Thanking you in advance for your understanding and patience.

Yours sincerely

Uned Llywodraethu Gwybodaeth/ Information Governance Unit Cyngor Bwrdeistref Sirol CONWY County Borough Council E-Bost / E-Mail: [Conwy Council request email]

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Dear Mr Jones

Thank you for your FOI enquiry, see response as follows

The private operator of the land train took the decision not to operate the train in 2021, due to the restrictions that the pandemic placed upon him. However he assures me that the train will be running from Easter 2022, subject to no further Covid restrictions. We look forward to them resuming this well-loved attraction.

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date of receipt of this response and should be sent to the address below.

Please ensure all correspondence is sent to [Conwy Council request email]
If you are not content with the outcome of the internal review, or if you are unhappy with this response you may appeal to the Information Commissioner’s Office – Wales, 2nd Floor, Churchill House, Churchill Way, Cardiff, CF10 2HH.

Cofion cynnes / Kindest regards,
Economi a Diwylliant / Economy and Culture
Cyngor Bwrdeistref Sirol CONWY County Borough Council
Ebost/Email: [email address] / [email address]

www.conwy.gov.uk
Cyfeiriad Post/Postal Address: Blwch Post 1/ PO Box 1, Conwy, LL30 9GN

Rydym yn croesawu gohebiaeth yn Gymraeg. Byddwn yn ymateb i unrhyw ohebiaeth yn Gymraeg ac ni fydd hyn yn arwain at unrhyw oedi.
We welcome correspondence in Welsh. We will respond to any correspondence in Welsh which will not lead to a delay.

Ar gyfer yr hysbysiad preifatrwydd cwynion cliciwch ar y ddolen ganlynol Hysbysiad Preifatrwydd Cwynion Corfforaethol
For the complaints privacy notice please click the following link Corporate Complaints Privacy Notice
Sefyllfa Bresennol Gwasanaethau'r Cyngor | Council Services Current Situation

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