When maintenance work on a council dwelling requires access to a neighboring property

The request was partially successful.

Dear Bristol City Council,

When maintenance work on a council dwelling requires access to a neighboring property
(e.g. Scaffolding support which crosses a boundary).

1.
Could you please tell me:
How it is established whether the property requiring access is council or private?

2.
Could you please tell me:
If it is established that the property is private, then what procedure is followed
to contact the owner?

3.
If the procedure is to write to owner with an access request.
Could you please tell me from December 2007 until December 2017:
How many requests letters have been sent?
How many received a positive response?
How many received a negative or no reply?
How many times a court order was obtained to enforce access?

4.
If there is no procedure to contact the owner or no records kept, then could you please tell me how disputes are resolved?

Yours faithfully,
G Allans

Freedom of Information, Bristol City Council

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No Reply @ Bristol, Bristol City Council

Dear G Allans 
This is a courtesy email to let you know your Public Information
Request has been received on : 19/12/2017. 
Your unique reference number is "CRN00146391 ". Please keep this
number safe, as you may be required to provide it in the future. 
If you need to add further information concerning your case or
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"No Reply @ Bristol" <noreply@bristol.gov.uk>, Bristol City Council

You sent us a Freedom of Information request on 19/12/2017

Your request number is CRN00146391

We’ve looked at your request and you should receive a reply on or before 19/01/2018 13:48 This will be 20 working days since your original
request.

The request

show quoted sections

Paul Hankinson, Bristol City Council

3 Attachments

Dear Mr G Allans

 

Request for Information

 

We have utilised your request to formulate a response (see notes
highlighted red)

When maintenance work on a council dwelling requires access to a
neighbouring property (e.g. Scaffolding support which crosses a boundary).

1. Could you please tell me:
How it is established whether the property requiring access is council or
private?

The council has a number of databases which contains a schedule of all
property owned by the council as follows;

 

1.     The system used to save customer information and details of works
orders is called Northgate Ohms (shown below)

                 

 

2.     The council’s stock database is called Keystone. This contains
surveys, lifecycles and renewal dates of components and details of planned
works. (shown below)

                

 

3.     The council also has an application called Pinpoint GIS, This
provides maps and aerial photographs on the councils housing stock. (shown
below)

 

               

2. Could you please tell me:
If it is established that the property is private, then what procedure is
followed to contact the owner?

If the works affects a party wall contact is made under The Party Wall
etc. Act 1996

 

The first action would be to knock on a neighbour’s door, if no contact is
made then the council will write to the neighbour.

3. If the procedure is to write to owner with an access request.
Could you please tell me from December 2007 until December 2017:
How many requests letters have been sent? Unknown as a record is not kept.
How many received a positive response? Unknown as a record is not kept.
How many received a negative or no reply? Unknown as a record is not kept.
How many times a court order was obtained to enforce access? Unknown as a
record is not kept. I would suspect that court action is extremely rare;
the Council looks to maintain a friendly relationship with neighbours.

4. If there is no procedure to contact the owner or no records kept, then
could you please tell me how disputes are resolved?

 

A dispute would be resolved in accordance with Access to Neighbouring Land
Act 1992.

I trust the above answers your request for information.

 

Kind regards

 

Paul Hankinson BSc (Hons)

Senior Surveyor, Responsive Repairs

 

Postal Address:

Response Repairs (A Shed)

Bristol City Council

PO Box 3176

BRISTOL BS3 9FS

 

[1][email address]

TEL: 07824 086837

 

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