When and where boat licences were first issued

Nigel Moore made this Freedom of Information request to British Waterways Board

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

British Waterways Board did not have the information requested.

Dear British Waterways Board,

Please provide dates and details of: a) the first 10 commercial boat licences issued by BW; b) the first 10 pleasure boat licences for canals issued by BW; c) the first 10 Rivers only licences issued by BW, & d) the first 10 Houseboat licences issued by BW.

Yours faithfully,

Nigel Moore

Information Request,

Dear Mr Moore,

Thank you for your e-mail and request for the following information:

"a) the first 10 commercial boat licences issued by BW; b) the first 10 pleasure boat licences for canals issued by BW; c) the first 10 Rivers only licences issued by BW, & d) the first 10 Houseboat licences issued by BW"

We will now review the information that we hold relating to your request and a response will be sent as soon as possible but in any case within 20 working days of the receipt of your request on 4tht July 2011.

Yours Sincerely,

Sarina Young
Customer Service Co-Ordinator
British Waterways  |  The Kiln  |  Mather Road  |  Newark  |  NG24 1FB  | Tel:  01636 675740 | Mob:  07785 295 274 | Fax:  01636 705584 |
Follow the BW Customer Service team on Twitter at http://twitter.com/BWCustServ 

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Information Request,

Dear Mr Moore,

Further to your request for information of 2nd July I can confirm that British Waterways does not hold the information you have requested.

If we haven’t reasonably met your expectations in relation to a request for information or you believe we may not have acted in accordance with the above legislation you should write in the first instance to Kelly Radley Head of Customer Relations, 64 Clarendon Road, Watford, Herts WD17 1DA outlining your concerns and asking for a review to be undertaken. Your correspondence will be acknowledged and a review of your case will be undertaken by one of British Waterways’ directors.

Should you remain unsatisfied by the response you receive you are able to contact the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF www.ico.gov.uk/Global/contact_us.aspx.

Yours Sincerely,

Sarina Young
Customer Service Co-Ordinator
British Waterways  |  The Kiln  |  Mather Road  |  Newark  |  NG24 1FB  | Tel:  01636 675740 | Mob:  07785 295 274 | Fax:  01636 705584 |
Follow the BW Customer Service team on Twitter at http://twitter.com/BWCustServ 

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Dear Information Request,

Please clarify that your response claims that all early records relating to the issue of boat licences have been lost or destroyed. If that is the case, please give me the information as to how far back such records do survive and why the earlier records were lost.

Yours sincerely,

Nigel Moore

Information Request,

Dear Mr Moore,

Thank you for your e-mail yesterday in which you have sought further clarification.

Currently BW holds complete licence records dating back to 2003 and the majority of records dating back to 1992 in a form of electronic archive. British Waterways' systems have been upgraded periodically and at each upgrade a decision is made whether to keep or destroy historic data. Because of storage and cost limitations unnecessary data is destroyed; any licence records predating 1992 have been destroyed.

Kind regards,

Sarina Young
Customer Service Co-Ordinator
British Waterways  |  The Kiln  |  Mather Road  |  Newark  |  NG24 1FB  | Tel:  01636 675740 | Mob:  07785 295 274 | Fax:  01636 705584 |
Follow the BW Customer Service team on Twitter at http://twitter.com/BWCustServ 

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Dear Information Request,

Thank you for your commendably prompt response, I am grateful for the information.

Yours sincerely,

Nigel Moore