Wheel Damage Claims - Lei

The request was refused by Leicestershire County Council.

Dear Leicestershire County Council,

Under FOI I would like to request the following information...

1) The amount of claims received relating to car wheel(s) damaged by potholes / the road, that were received in 2016 & 2017.

2) Of those claims how many were successful?

3) What was the total amount and average amount of compensation provided by the council for successful claims relating to wheel damage?

(Please provide separate totals for 2016 & 2017).

Yours faithfully,

twsman

Leicestershire County Council

Mr Twsman

[FOI #481038 email]

30/04/2018

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

FOI Request Number :10309
Description :Wheel Damage Claims 2016-17

Dear Mr Twsman,

Thank you for your request for information which was received on 27/04/2018.

We are considering this request under the terms of the Freedom of Information Act 2000.

You will receive the information requested within 20 working days unless the Council does not hold the information or there is a reason to withhold it. We will write to you in any event.

If you have any particular requirements regarding the format of the information, please email [Leicestershire County Council request email], quoting the FOI Request Number.

Further information about your rights to information is available from the Information Commissioner's Office at www.ico.org.uk

Yours sincerely

FOI Team

Leicestershire County Council

Mr Twsman

[FOI #481038 email]

24/05/2018

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

FOI Request Number : 10309
Description : Wheel Damage Claims 2016-17

Dear Mr Twsman,

Thank you for your request. However, we are unable to provide you with the information.

Our database does not break down claims to the level of detail requested i.e. “car wheel(s) damage”.

We have estimated that the cost of locating and retrieving the information exceeds the “appropriate limit” as stated in the Freedom of Information (Appropriate Limit and Fees) Regulations 2004. It is estimated that it would cost more than £450 to comply with your request.

In order to locate and retrieve this information, it would be necessary to manually review our files. We have estimated that the time taken to do this would exceed the 18 hour time limit.

Therefore, we are unable to complete your request on this occasion.

You may wish to refine and resubmit your request so that it reduces the cost to within the “appropriate limit”.

If you narrow the scope of your request the Council may be able to provide the information free of charge because it would cost less that the appropriate limit to do so, although we cannot guarantee this will be the case.

Any reformulated request we receive will be treated as a new FOI request.

In accordance with the Freedom of Information Act 2000 this document acts as a refusal notice under Section 17 of the Freedom of Information Act and an exemption under Section 12 of the Act is being applied.

For information – previous requests have provided data on compensation payments linked to poor road conditions covering the period 2016 and 2017.

These responses can be found at:

https://leicscc.axlr8.uk/disclosureLogMo...

https://leicscc.axlr8.uk/disclosureLogMo...

If you're not happy with how we’ve dealt with your Freedom of Information request, you can complain and ask us to review our decision. Further details are available from: http://www.leicestershire.gov.uk/about-t...

Further information about your rights to information is available from the Information Commissioner's Office at www.ico.org.uk

Yours sincerely,

FOI Team

Leicestershire County Council

Mr Twsman

[FOI #481038 email]

24/05/2018

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

FOI Request Number :10309
Description :Wheel Damage Claims 2016-17

Dear Mr Twsman,

Further to our previous email - we have been alerted to the fact that when you attempt to follow the links in our response you are directed to the incorrect FOI requests. To rectify this so that you can access the relevant responses could you please paste the links into your browser bar.

We are investigating why the links are not working as they should and apologise for any inconvenience.

Please do not hesitate to contact the FOI team if you need any further help.

Kind regards,

FOI Team

Yours sincerely

FOI Team