What procedures/policies are used when employed Social Workers have been found by an internal investigation to not be meeting HCPC/council policy/standards?

The request was partially successful.

Dear Tower Hamlets Borough Council,

What are the procedures/policies to deal with situations where employed Social Workers -who have been found by internal LA investigation to not be meeting HCPC / council policy/ council standards/ national standards/ statutory standards?

Yours faithfully,

Amy West

London Borough of Tower Hamlets, Tower Hamlets Borough Council

Information request
Our reference: 18263189

--------------------------------------------------------------------------

 
Dear Amy West,
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 13
September 2019  requesting:

What are the procedures/policies to deal with situations where employed
Social Workers -who have been found by internal LA investigation to not be
meeting HCPC / council policy/ council standards/ national standards/
statutory standards?
 
We are dealing with your request under the Freedom of Information Act
2000  and we aim to send a response by 11 October 2019.
 
In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000  may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions  apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours faithfully
 
 
Shipa Begum
Complaints and Information Admin Officer
Complaints and Information
020 7364 4736
[email address]
 
NOTE: Please do not edit the subject line when replying to this email.

London Borough of Tower Hamlets, Tower Hamlets Borough Council

1 Attachment

Information request
Our reference: 18263189

--------------------------------------------------------------------------

 
Dear Amy West,
Your request for information has been considered under the requirements of
the Freedom of Information Act 2000.
I can confirm that the information requested is held by Tower Hamlets
Council and is attached to this email. 

The information has also been put on the [1]Council's Disclosure Log,
where you can also search for information supplied on other topics.

The Council's website www.towerhamlets.gov.uk contains a section on the
Freedom of Information Act that lists other publications readily available
from the Council under its Publication Scheme.

Conditions for the re-use of information where the copyright is owned by
the London Borough of Tower Hamlets can be found on our website.

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to:
 
Complaints and Information
Town Hall
Mulberry Place
5 Clove Crescent
E14 2BG
icw[Tower Hamlets Borough Council request email] 
 
If you are still dissatisfied with the Council's response after the
internal review you have a right of appeal to the Information Commissioner
at:
The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF.
Telephone: 01625 545 700
Website: www.ico.gov.uk 
 

Yours faithfully
 
 
INFORMATION GOVERNANCE
Complaints and Information
020 7364 4736
[Tower Hamlets Borough Council request email]
‏ 
 

References

Visible links
1. https://towerhamletsportal.icasework.com...

Dear London Borough of Tower Hamlets,
Thank you for you response but it is not what I requested.
Can I please have the policy/ policies used by your council, when a Social Worker -( employed by your council) is found to not be meeting the nessasary standards of practice. I requested to have access to Council processes/proceedures/policy.

Yours sincerely,

Amy West

London Borough of Tower Hamlets, Tower Hamlets Borough Council

Information request
Our reference: 18263189

--------------------------------------------------------------------------

 
Dear Amy West
 
Thank you for your request for a review received on 26 November 2019. I am
sorry that you are dissatisfied with our attempts to handle your request
under the Freedom of Information Act 2000
 
I can confirm that we are considering your concerns and we will aim to
provide you with a response by 24 December 2019.
 
Yours faithfully
 
 
Jan Quintyne
Senior Complaints and Information Officer
Complaints and Information
020 7364 4354
[email address]
 
NOTE: Please do not edit the subject line when replying to this email.

London Borough of Tower Hamlets, Tower Hamlets Borough Council

4 Attachments

Information request
Our reference: 18263189

--------------------------------------------------------------------------

Dear Ms West
 
Please find attached the response and documents included to the internal
review.
 
Please accept my apologies for the delay in responding to you.
 
 
Yours faithfully
 
 
Jan Quintyne
Senior Complaints and Information Officer
Complaints and Information
020 7364 4354
[email address]