What methods do you use to quantify whether the GMC is fit for purpose?

General Medical Council did not have the information requested.

Dear General Medical Council,

I have now been in correspondence with 7 different staff this year; and I am confused now as I was 6 months ago.

My questions to the GMC are a direct consequence of my losing confidence in the PHSO, CQC, MONITOR, NHS, ICO, POWhER, VOICABILITY, PACAC and The Ministry Of Justice as there does not seem to be any organisation out there that actually best reviews NHS negligence and maladministration against a victim.

Questions;
A)
How does the GMC monitor whether it is Fit For Purpose and not just another time wasting organisation that misleads the public that it genuinely wishes to review errors by Doctors?

B)
What methods of assessment or review do GMC staff use to quantify whether the GMC genuinely looks into concerns or issues that have been brought to their attention by victims of malfeasance by GPs and Doctors?

C)
Are those doctors who have been employed by The Parliamentary Health Service Ombudsman immune from scrutiny from a GMC investigation?

D)
What statistics can the GMC provide in respect of;
i. How many members of the public sought advice and help from GMC?
ii. How many UK citizens tried to progress a complaint against a Doctor and medical staff?
iii. How many of those who complained to the GMC had their complaint upheld?
iv. How many citizens wrote positive feedback on their experience with the GMC.

Please provide your results against each year from 2009 to 2016, clarifying whether your stats run from January to December or April to April.

Yours faithfully,

Fiona Watts

@magnacarta300
Member of PHSO-the-facts Pressure Group.
Contributor to Law Commission's live review of Misconduct In Public Office
#lawcommipo

FOI, General Medical Council

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show quoted sections

FOI, General Medical Council

Dear Ms Watts

 

Your information request – F16/8556/SW

 

Thank you for your email dated 17 November asking for information relating
to whether the GMC is fit for purpose.

 

How we will consider your request

 

We’re going to look at your request under the Freedom of Information Act
2000 (FOIA). The FOIA gives us 20 working days to respond but we’ll come
back to you as soon as we can. 

 

Who to contact

 

Simon Willis will be handling your request. If you have any questions you
can call him on 0161 923 6310 or email him at [1][email address].

 

Yours sincerely

Miss Sadie Jones

Information Assistant

[2][email address]

0161 250 6889

 

General Medical Council

3 Hardman Street

Manchester

M3 3AW

--------------------------------------------------------------------------

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Simon Willis (0161 923 6310), General Medical Council

1 Attachment

Dear Ms Watts,

 

Your information access request - F16/8556/SW

 

Thank you for your email below requesting information. I’ve considered
matters under the Freedom of Information Act 2000 (FOIA). I note that we
have since submitted three further requests (received 17, 22, and 29
November 2016 respectively) and I will respond to these separately.

 

Before I turn to your queries, I wish to explain that the remit of the
FOIA covers only recorded information held by public authorities and there
is no obligation for us to create new information. We therefore cannot
provide you advice or comment on your views about us or other
organisations.

 

I have set out my response to each of your questions below :-

 

Question: A) How does the GMC monitor whether it is Fit For Purpose and
not just another time wasting organisation that misleads the public that
it genuinely wishes to review errors by Doctors?

 

·         Answer: Please refer to my colleague Christine Abdy’s response
to your previous request under our reference F16/8356/CA dated 28 November
2016.

 

Question: B) What methods of assessment or review do GMC staff use to
quantify whether the GMC genuinely looks into concerns or issues that have
been brought to their attention by victims of malfeasance by GPs and
Doctors?

 

·         Answer: Please refer to the following information published on
our website: “Complainants and the role of the GMC”
([1]http://www.gmc-uk.org/concerns/complaint...
“How we investigate concerns about doctors”
([2]http://www.gmc-uk.org/DC9181_How_we_inve...
“Investigating concerns”
([3]http://www.gmc-uk.org/DC4534_Investigati...
); “Our guidance for decision makers”
([4]http://www.gmc-uk.org/concerns/the_inves...
and further publications relating to concerns about doctors are available
from [5]http://www.gmc-uk.org/concerns/printable...

 

Question: C) Are those doctors who have been employed by The Parliamentary
Health Service Ombudsman immune from scrutiny from a GMC investigation?

 

·         Answer: the GMC is the regulator of all registered doctors in
the UK, irrespective of their place of employment. Please refer to my
response on ‘B’ above on matters we can investigate.

 

Question: D) What statistics can the GMC provide in respect of;

i. How many members of the public sought advice and help from GMC?

ii. How many UK citizens tried to progress a complaint against a Doctor
and medical staff?

iii. How many of those who complained to the GMC had their complaint
upheld?

iv. How many citizens wrote positive feedback on their experience with the
GMC.

Please provide your results against each year from 2009 to 2016

 

·         Answer: We do not hold statistical data regarding questions i,
ii, and iv because we do not record every instances which we are contacted
by a member of the public and do not seek to ascertain whether a person
contacting us is a British citizen. As for question iii, the GMC will
investigate a complaint if it raises concerns about a doctor’s fitness to
practise (for further information, please see “Complainants and the role
of the GMC”
([6]http://www.gmc-uk.org/concerns/complaint...)),
accordingly, there are no mechanisms for us to uphold complaints about
doctors as such.

 

Who to contact

 

I hope you find this information useful.

 

Yours sincerely

 

Simon Willis

Information Access Officer

Resources & Quality Assurance Directorate

Direct Dial: 0161 923 6310

Email: [7][email address]

 

show quoted sections

Simon Willis (0161 923 6310), General Medical Council

2 Attachments

Dear Ms Watts,

 

The third sentence of the first paragraph in my previous email states “I
note that we have since submitted three further requests….”

 

This was supposed to say “I note that you have since submitted three
further requests….”

 

I apologise for this error.

 

Yours sincerely

 

Simon Willis

Information Access Officer

Resources & Quality Assurance Directorate

Direct Dial: 0161 923 6310

Email: [email address]

 

From: Simon Willis (0161 923 6310)
Sent: 09 December 2016 11:52
To: '[FOI #372020 email]'
Subject: RE: Freedom of Information request - What methods do you use to
quantify whether the GMC is fit for purpose?

 

Dear Ms Watts,

 

Your information access request - F16/8556/SW

 

Thank you for your email below requesting information. I’ve considered
matters under the Freedom of Information Act 2000 (FOIA). I note that we
have since submitted three further requests (received 17, 22, and 29
November 2016 respectively) and I will respond to these separately.

 

Before I turn to your queries, I wish to explain that the remit of the
FOIA covers only recorded information held by public authorities and there
is no obligation for us to create new information. We therefore cannot
provide you advice or comment on your views about us or other
organisations.

 

I have set out my response to each of your questions below :-

 

Question: A) How does the GMC monitor whether it is Fit For Purpose and
not just another time wasting organisation that misleads the public that
it genuinely wishes to review errors by Doctors?

 

·         Answer: Please refer to my colleague Christine Abdy’s response
to your previous request under our reference F16/8356/CA dated 28 November
2016.

 

Question: B) What methods of assessment or review do GMC staff use to
quantify whether the GMC genuinely looks into concerns or issues that have
been brought to their attention by victims of malfeasance by GPs and
Doctors?

 

·         Answer: Please refer to the following information published on
our website: “Complainants and the role of the GMC”
([1]http://www.gmc-uk.org/concerns/complaint...
“How we investigate concerns about doctors”
([2]http://www.gmc-uk.org/DC9181_How_we_inve...
“Investigating concerns”
([3]http://www.gmc-uk.org/DC4534_Investigati...
); “Our guidance for decision makers”
([4]http://www.gmc-uk.org/concerns/the_inves...
and further publications relating to concerns about doctors are available
from [5]http://www.gmc-uk.org/concerns/printable...

 

Question: C) Are those doctors who have been employed by The Parliamentary
Health Service Ombudsman immune from scrutiny from a GMC investigation?

 

·         Answer: the GMC is the regulator of all registered doctors in
the UK, irrespective of their place of employment. Please refer to my
response on ‘B’ above on matters we can investigate.

 

Question: D) What statistics can the GMC provide in respect of;

i. How many members of the public sought advice and help from GMC?

ii. How many UK citizens tried to progress a complaint against a Doctor
and medical staff?

iii. How many of those who complained to the GMC had their complaint
upheld?

iv. How many citizens wrote positive feedback on their experience with the
GMC.

Please provide your results against each year from 2009 to 2016

 

·         Answer: We do not hold statistical data regarding questions i,
ii, and iv because we do not record every instances which we are contacted
by a member of the public and do not seek to ascertain whether a person
contacting us is a British citizen. As for question iii, the GMC will
investigate a complaint if it raises concerns about a doctor’s fitness to
practise (for further information, please see “Complainants and the role
of the GMC”
([6]http://www.gmc-uk.org/concerns/complaint...)),
accordingly, there are no mechanisms for us to uphold complaints about
doctors as such.

 

Who to contact

 

I hope you find this information useful.

 

Yours sincerely

 

Simon Willis

Information Access Officer

Resources & Quality Assurance Directorate

Direct Dial: 0161 923 6310

Email: [7][email address]

 

show quoted sections

Dear Simon Willis (0161 923 6310),

In short, it seems that the GMC does NOT hold any statistical data which would allow the public to make an informed view as to whether the GMC actually fulfills its remit?

Yours sincerely,

Fiona Watts

@magnacarta300
 #lawcomMIPO

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