Dear Ms Tilly,

Your request for information ref: SOT-121285

Section 8(1) of the Freedom of Information Act 2000 sets out the
requirements of a valid request and says that a request must, amongst
other things, 'state the name of the applicant and address for
correspondence'.

As you have not provided a full name, your request is not valid under the
terms of the Act.

ICO guidance states “a title and/or first name with surname satisfies the
requirement for provision of a real name”.

If you wish to continue with your request, please contact
[1][Stoke on Trent City Council request email] and provide a name to which we can correspond.

Yours sincerely,

Information Rights Team

Information Rights

Floor 4 Civic Centre Glebe Street

Stoke-on-Trent ST4 1HH

City of Stoke-on-Trent 

e [2][Stoke on Trent City Council request email]

This message and any attachments are intended for the sole use of the
addressee and may contain information which is privileged, confidential or
classified up to OFFICIAL-SENSITIVE and it must be handled accordingly.
Unless you are the named addressee (or authorised to receive it for the
addressee) you may not copy or use this email or disclose it to anyone
else. If you have received this transmission in error please notify the
sender immediately.

The views and opinions given may not reflect those of the City Council.
Unless this message states it, nothing in its contents should be taken as
an offer or acceptance, forming any contractual obligations.

We accept no liability for any damages, loss or costs resulting from any
reliance placed on the contents of this message.

All email traffic, whether sent via public or private networks, is subject
to appropriate recording and monitoring in accordance with relevant
legislation. We monitor and store email messages and in some cases we are
required by law to disclose details of them.

 Although we have taken every reasonable anti-virus measure, we give no
warranty that this e-mail, or any attachment, is virus free and we
recommend that you scan any attachments for malware and check any links
before opening.

 To find out more about how we use your personal data visit
stoke.gov.uk/dataprotection.

References

Visible links
1. mailto:[Stoke on Trent City Council request email]
2. mailto:[Stoke on Trent City Council request email]

Dear Ms Bruce,

Your request for information ref: SOT-121285

Thank you for your request for information about Freepost/ Business reply
Addresses. Including all departments and Local Centres.  Your request was
received by the Information Rights Team on 17 July 2023.  This is being
dealt with under the terms of the appropriate Information Rights
legislation.

In some circumstances we may charge for information.  If there is a charge
we will let you know, as you will be required to pay this before we deal
with your request.

Some information does not have to be released under this legislation.  We
will check the information you have asked for and send you as much as
possible.  If another person or organisation is named in the information,
we may have to ask their opinion before we decide what we can give you.

You should expect to receive a response to your request on or before 15
August 2023 in line with the legislation's 20 working day statutory
deadline.

For your information we may publish the response to your request on our
City Council's website, which can be found at the following address:
[1]www.stoke.gov.uk.

If you have any queries about this email please do not hesitate to contact
us.

You can find details of how we handle your personal information by
visiting [2]www.stoke.gov.uk/dataprotection

Yours sincerely,

Information Rights Team

Information Rights

Floor 4 Civic Centre Glebe Street

Stoke-on-Trent ST4 1HH

City of Stoke-on-Trent 

e [3][Stoke on Trent City Council request email]

This message and any attachments are intended for the sole use of the
addressee and may contain information which is privileged, confidential or
classified up to OFFICIAL-SENSITIVE and it must be handled accordingly.
Unless you are the named addressee (or authorised to receive it for the
addressee) you may not copy or use this email or disclose it to anyone
else. If you have received this transmission in error please notify the
sender immediately.

The views and opinions given may not reflect those of the City Council.
Unless this message states it, nothing in its contents should be taken as
an offer or acceptance, forming any contractual obligations.

We accept no liability for any damages, loss or costs resulting from any
reliance placed on the contents of this message.

All email traffic, whether sent via public or private networks, is subject
to appropriate recording and monitoring in accordance with relevant
legislation. We monitor and store email messages and in some cases we are
required by law to disclose details of them.

 Although we have taken every reasonable anti-virus measure, we give no
warranty that this e-mail, or any attachment, is virus free and we
recommend that you scan any attachments for malware and check any links
before opening.

 To find out more about how we use your personal data visit
stoke.gov.uk/dataprotection.

References

Visible links
1. http://www.stoke.gov.uk/
2. http://www.stoke.gov.uk/dataprotection
3. mailto:[Stoke on Trent City Council request email]

Dear Ms Bruce

Your request for information ref. SOT-121285

We have now considered your request and a copy of the information is
enclosed below.

The information supplied may be used for domestic or journalistic
purposes.  Its use for commercial gain including issuing to the public,
social media or computer blogs may be subject to the issue of a licence
under the Reuse of Public Sector Information Regulations 2015.

What are your freepost / Business Reply addresses?

Please include all departments and Local Centres

Response: 

PO Box 631 (Usually for Legal or Elections)

PO Box 1490 (Usually Revenues & Benefits)

Local Centres do not have freepost / Business Reply addresses

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to: The Information Rights Manager, Information Rights
Team, Stoke-on-Trent City Council, Floor 4, Civic Centre, Glebe Street,
ST4 1HH, or email [1][Stoke on Trent City Council request email].
 

A request for an internal review must be submitted within 40 working days
from the date the council issued you with an initial response. 
Unfortunately, after this time we are not obliged to conduct a review and
you may then contact the Information Commissioner’s Office.

If, after contacting us, you are not content with the outcome, you may ask
the Information Commissioner for a decision.  Before doing this, please
see the following link for guidance from the Information Commissioner
relating to how to use your information rights responsibly and
effectively, to enable you to gain the best outcome from the process -
[2]http://ico.org.uk/for_the_public.

Generally, the Information Commissioner cannot make a decision unless you
have already used our internal review procedure. The Information
Commissioner can be contacted at: The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, tel: 0303 123
1113 or you can visit their website at
[3]https://ico.org.uk/make-a-complaint/

You can find details of how we handle your personal information by
visiting [4]www.stoke.gov.uk/dataprotection

Yours sincerely

Information Rights Team

Information Rights

City of Stoke-on-Trent

Floor 4 Civic Centre Glebe Street Stoke-on-Trent ST4 1HH

E: [5][Stoke on Trent City Council request email]

Request

Dear Stoke on Trent City Council,

What are your freepost / Business Reply addresses ?

Please include all departments and Local Centres

Yours faithfully,

Tilly

This message and any attachments are intended for the sole use of the
addressee and may contain information which is privileged, confidential or
classified up to OFFICIAL-SENSITIVE and it must be handled accordingly.
Unless you are the named addressee (or authorised to receive it for the
addressee) you may not copy or use this email or disclose it to anyone
else. If you have received this transmission in error please notify the
sender immediately.

The views and opinions given may not reflect those of the City Council.
Unless this message states it, nothing in its contents should be taken as
an offer or acceptance, forming any contractual obligations.

We accept no liability for any damages, loss or costs resulting from any
reliance placed on the contents of this message.

All email traffic, whether sent via public or private networks, is subject
to appropriate recording and monitoring in accordance with relevant
legislation. We monitor and store email messages and in some cases we are
required by law to disclose details of them.

 Although we have taken every reasonable anti-virus measure, we give no
warranty that this e-mail, or any attachment, is virus free and we
recommend that you scan any attachments for malware and check any links
before opening.

 To find out more about how we use your personal data visit
stoke.gov.uk/dataprotection.

References

Visible links
1. mailto:[Stoke on Trent City Council request email]
2. http://ico.org.uk/for_the_public
3. https://ico.org.uk/make-a-complaint/
4. http://www.stoke.gov.uk/dataprotection
5. mailto:[Stoke on Trent City Council request email]