What is the progress of the Microsoft Dynamics (MSD) project?

The request was successful.

Dear Harrow Borough Council,

In April 2021, Harrow Council reported a delay in the project to implement the MSD (Microsft Dynamic) system:

https://moderngov.harrow.gov.uk/ieDecisi...

I cannot find any other references to this MSD project at Harrow Council using a Google search and the Harrow Council website search.

Q1. Please supply all progress, project and audit reports for MSD from April 2021 to the current date.

Q2. Please disclose for the MSD project: the full costs to date, how much over the original budget the MSD project has cost so far, together with how late the implementation of MSD has been/is (from the originally planned date).

Q3. Have the external auditors (Mazars) reviewed the MSD project? If so, please supply all of their correspondence, communications etc relating to the MSD project.

Yours faithfully,

David Orr.

Marian Stephens, Harrow Borough Council

Information request
Our reference: 7070559

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Dear Mr. Orr
 
Thank you for your information request. We will forward it to the
relevant department who will contact you shortly.
 
Information Management Team
Harrow Council
Civic Centre, Civic 1
3rd Floor, West Wing
Station Road
Harrow
HA1 2XF
[Harrow Borough Council request email]
 
 
  
Privacy Notice
We take your privacy seriously and want you to understand the choice and
control you have over the personal data we hold about you. To find out
more, please
view our Privacy Notice at http://www.harrow.gov.uk/privacy

Marian Stephens, Harrow Borough Council

Information request
Our reference: 7070559

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Dear Mr. Orr
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 28 October
2022.
 
We are dealing with your request under the Freedom of Information Act 2000
and we aim to send a response by 25 November 2022 (which is 20 working
days beginning on the first working day after the date we received your
request).
 
In some cases, a fee may be payable.  If we decide a fee is payable, we
will send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested.  We will carry out an
assessment and if any exemptions apply to some or all of the information
then we might not provide that information to you.  We will inform you if
this is the case and advise you of your rights to request an internal
review and to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Kind regards
 
 
Marian Stephens
Senior Business Support Officer - FOI/DPA
Resources (Currently wfh)
[1][email address
 
 
  
Privacy Notice
We take your privacy seriously and want you to understand the choice and
control you have over the personal data we hold about you. To find out
more, please
view our Privacy Notice at http://www.harrow.gov.uk/privacy

References

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1. mailto:[email address]

Marian Stephens, Harrow Borough Council

Information request
Our reference: 7070559

══════════════════════════════════════════════════════════════════════════

Dear Mr. Orr
 
Freedom of Information Act 2000
 
Please accept our apologies for the delay in replying to your request,
which was due today.
 
Unfortunately, this has been due to workloads, etc, of the senior officer
from whom I am expecting the details.
 
Our aim is to respond to you by the end of next week, eg 2 December 2022.
 
In the meantime, your patience is much appreciated.
 
Kind regards
 
 
Marian Stephens
Senior Business Support Officer - FOI/DPA
Resources (Currently wfh)
[1][email address
 
 
  
Privacy Notice
We take your privacy seriously and want you to understand the choice and
control you have over the personal data we hold about you. To find out
more, please
view our Privacy Notice at http://www.harrow.gov.uk/privacy

References

Visible links
1. mailto:[email address]

Marian Stephens, Harrow Borough Council

1 Attachment

Information request
Our reference: 7070559

══════════════════════════════════════════════════════════════════════════

Dear Mr. Orr
 
Thank you for your request for information received on 28 October 2022.
 
Please find attached our response to your request.
 
Kind regards
 
 
Marian Stephens
Senior Business Support Officer - FOI/DPA
Resources (Currently wfh)
[1][email address
 
 
  
Privacy Notice
We take your privacy seriously and want you to understand the choice and
control you have over the personal data we hold about you. To find out
more, please
view our Privacy Notice at http://www.harrow.gov.uk/privacy

References

Visible links
1. mailto:[email address]