What is the current ratio of Decision Makers to Pension Credit Claimants nationally?
Dear Department for Work and Pensions,
What is the current ratio of Decision Makers to Pension Credit Claimants nationally?
Yours faithfully,
Andy Pennington
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Dear Andy Pennington,
I am writing in response to your request for information, received 18th
July.
Yours sincerely,
DWP Central FoI Team
Dear Department for Work and Pensions,
Thank you for the quick reply.
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'What is the current ratio of Decision Makers to Pension Credit Claimants nationally?'.
I note that you have included the time required for administering this request, ie considering the exemption or redacting parts of the information, in your calculation. ICO advice indicates that this activity does not fall within the list of activities which are permitted to be included (see https://ico.org.uk/media/for-organisatio...).
For this reason I believe the exemption is invalid, and request that you review your response.
Using the Department's definition of a decision maker which 'covers a wide range of the Pension Credit claims process, including clerical intervention and system-based decisions’. How many decision makers are there and how many claimants are there please?
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/w...
Yours faithfully,
Andy Pennington
This is an automated confirmation that your request for information has
been received by the DWP FOI mailbox.
If your email is a valid Freedom of Information request, as per Section 8
of the FOI Act 2000, you can normally expect a response within 20 working
days.
Please note that email FOI responses will be issued from
[1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.
Should you have any further queries in connection with this request please
contact us.
Information on the Department for Work and Pensions can be accessed on
gov.uk here - [2]http://www.gov.uk/dwp
References
Visible links
1. mailto:[email address]
2. http://www.gov.uk/dwp
Dear Andy Pennington,
I am writing in response to your request for information, received 26th
July.
Yours sincerely,
DWP Central FoI Team
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