What is breakdown of handling fee

John Campbell made this Freedom of Information request to Royal Mail Group Limited
This authority is not subject to FOI law, so is not legally obliged to respond (details).
This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was refused by Royal Mail Group Limited.

Dear Royal Mail Group Limited,
can you please respond to this freedom of information request.
i wish to know,further to complaint no: 1'2386329125.

(1) Whether the £8 or £13.50 fee represented your actual costs, as only allowed under International Postal regulations.
2.what per cent of the fee is profit?

(3) If the £12.30 packages are given priority, to explain if the additional costs for this would therefore only further delay the £8 packages

(4) Why you won't let me clear all goods myself (I am possibly prepared to pay u a small nominal charge for you to check my address before they proceed to enter the information onto the CHIEF customs system).

(5) a break down of all the £8s they had charged me in the last 2 years. to mr john campbell (address stored on file )(see complaint number).

(7) why do you continue to pass items to Parcel Force, which is a private courier, that is not covered by the international posting reciprocal agreements.

according to the postal act of 2000 sections 83,84 and 104 it is 'illegal' for a courier to hold a parcel in lien of payment. Yet this is EXACTLY what Parcelforce are doing on a daily basis!

i will also foward to you legal document as soon as i have filed my papers againt royal mail in the small claims court.
Yours faithfully,

John Campbell

FOI, Royal Mail Group Limited

Dear Mr Campbell,

 

Thank you for your requests for information received on 9^th January 2013,
which we are considering under the Freedom of Information Act.  Under the
Act you should expect a reply from us to be sent by 6^th February 2013,
which is twenty working days from receipt of your request.

 

If for any reason we are unable to provide you with a full response within
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a revised date by which we will reply. 

 

If in the mean time you have any questions or would like to contact us
about your request, please contact us by telephone (0114) 2414215 or
alternatively email or write to us at the address below.  Please be
assured that we are giving this our attention and will get back to you
shortly.

 

Yours Sincerely

 

Daniel Tulp
Company Secretary's Office
Information Rights Officer
[1][Royal Mail Group request email]

 

Information Rights Team
(Freedom of Information)
Royal Mail Sheffield
2nd Floor, Pond Street
Sheffield
S98 6HR

 

Royal Mail is a trading name of Royal Mail Group Ltd. Registered in
England and Wales.
Registered number 4138203. Registered office at 100 Victoria Embankment,
LONDON, EC4Y 0HQ

 

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FOI, Royal Mail Group Limited

1 Attachment

Dear Mr Campbell,

 

Please find attached a response to your recent Freedom of Information
Requests.

 

Yours Sincerely

 

Daniel Tulp
Company Secretary's Office
Information Rights Officer
[1][Royal Mail Group request email]

 

Royal Mail is a trading name of Royal Mail Group Ltd. Registered in
England and Wales.
Registered number 4138203. Registered office at 100 Victoria Embankment,
LONDON, EC4Y 0HQ

 

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