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What information does AtW / DWO require from Deaf AtW users and from Communication Service Providers who are engaged to work with Deaf AtW users?

Darren Townsend-Handscomb made this Freedom of Information request to Department for Work and Pensions

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Darren Townsend-Handscomb

Dear Department for Work and Pensions,

AtW currently funds the following Communication Service Providers as elements of AtW support for Deaf customers: Registered BSL/English interpreters (RSLIs), Registered Trainee BSL/English interpreters (RTIs), Registered Lipspeakers, Registered Speech to Text Reporters, Notetakers, and Communication Support Workers.

This communication support may be provided by Communication Service Providers who are self employed, employed by their own limited company, employed by an agency, or employed by another employer.

Recently the information required has included variously: NI numbers, UTR, NRCPD number, and date obtained BSL level 6.

Can I ask for all written information at AtW / DWP, including but not limited to, information for customers, for AtW Advisers, general guidance, etc.; and re the following questions, as pertains to the Communication Support services listed above, and the 4 possible employment categories as described above.

If there is no written information, please confirm that, and in your reply address the questions raised.

1) What information, if any, does AtW / DWP ask of of Communication Support Providers before the Deaf person is able to engage their services?

2) What information, if any, does AtW / DWP ask of of Communication Support Providers on their invoices?

3) What information, if any, does AtW / DWP ask of Deaf people to collect and provide to AtW / DWP about the Communication Support Providers who work with the Deaf person, either in general, or before agreeing to pay invoices submitted?

4) What consideration, if any, has AtW / DWP given to the considerations of the Data Protection Act, with regards to the information that Deaf AtW users are being required to provide about he CSPs who work with them? Specifically re the requirement that such information that can be collected from individuals is limited to that which is proportionate and necessary?

I have checked the current AtW Guidance, previous FoI requests and responses, and searched the DWP website, and this is not available there.

Yours faithfully,

Darren Townsend-Handscomb

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DWP Strategy Freedom of Information, Department for Work and Pensions

FoI 4489

Dear Darren Townsend-Handscomb,

Thank you for your Freedom of Information request.

You can expect a reply by 4/11/14 unless I need to come back to you to clarify your request or the balance of the public interest test needs to be considered.

If you have any queries about this letter please contact me quoting the reference number above.

Yours sincerely,

DWP Central FoI Team
------------------------------------------------------------------------------------------------------
Your right to complain under the Freedom of Information Act

If you are not happy with this response you may request an internal review by e-mailing [DWP request email] or by writing to DWP, Central FoI Team,
Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter. Please remember to quote the reference number above in any future communications.

If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
www.ico.org.uk/Global/contact_us or telephone 0303 123 1113 or 01625 545745

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DWP Strategy Freedom of Information, Department for Work and Pensions

1 Attachment

Please see the attached reply to your Freedom of Information request

Yours sincerely

DWP Strategy FoI team

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