What defines operational from non operational

Response to this request is long overdue. By law, under all circumstances, Transport for London should have responded by now (details). You can complain by requesting an internal review.

Dear Transport for London,

what criteria is used to determine who is an operational staff and non operational staff

Yours faithfully,

Chris Conway

FOI, Transport for London

Dear Mr Conway,

 

TfL Ref: FOI-3483-1819

 

Thank you for your request received by Transport for London (TfL) on 19^th
March 2019 asking about the difference between “operational” and
“non-operational” TfL staff.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy. 

 

A response will be sent to you by 16^th April 2019. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
www.tfl.gov.uk website. We will not publish your name and we will send a
copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely,

 

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

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FOI, Transport for London

1 Attachment

Dear Mr Conway,

 

TfL Ref: FOI-3483-1819

 

Thank you for your email of 19^th March 2019 asking what criteria are
used to determine ‘operational’ and ‘non-operational’ staff at TfL.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.

 

There is no simple definition of ‘operational’ as opposed to
‘non-operational’ staff. In essence, ‘operational’ roles are those that
are required to directly run transport services and which fall under TfL’s
“Agreement for Operational Staff and Operational Managers”. It is a
combination of this agreement and current legislation that defines
Operational Staff and Managers as competent to run transport services (as
an example, the Transport and Work Act defines ‘Safety Critical’ roles and
the Agreement for Operational Staff and Operational Managers defines how
TfL meets the legislative requirements).

 

If this is not the information you are looking for please do not hesitate
to contact me.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely,

 

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

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