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Welsh Language translation services

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Dear Velindre NHS Trust,

Please can I make an FOI request for the following information from Velindre University NHS Trust only - I have made separate requests to Welsh Blood Services and NWSSP.

1. How many members of staff do you employ to translate (Welsh-English-Welsh)?

2. What is the annual cost of employing senior translators and translators within your organisation?

3a. Do you employ translators on a bank basis?

3b. If you do employ translators on a bank basis, what was your annual spend for, 2019/20, 2020/21, 2021,22 and the first quarter of 2022/23?

4a Do you use translation companies on the National Procurement Framework for Translation and Interpretation Services?

4b.What was your annual spend for 2019/20, 2020/21, 2021,22 and the first quarter of 2022/23 with the companies on the National Procurement Framework for Translation and Interpretation Services?

4c. How many translation companies on the National Procurement Framework for Translation and Interpretation Services are you currently engaged with?

5a. Do you use freelance translators that are members of the Society of Welsh Translators?

5b. What was your annual spend for 2019/20, 2020/21, 2021,22 and the first quarter of 2022/23 with translators that are members of the Society of Welsh Translators?

6a. Do you use freelance translators that are not on the National Procurement Framework for Translation and Interpretation services nor are members of the Society of Welsh Translators and Interpreters?

6b. If you replied ‘yes’ to question 6a, please outline your actual spend for 2019/20, 2020/21, 2021,22 and the first quarter of 2022/23?

7a. Do you use translators from other frameworks and agencies in Wales, or the UK?

7b. If you replied yes to question 7a, what was your spend for 2019/20, 2020/21, 2021/22 and the first quarter of 2022/23.

8a Do you use interpreters from the National Procurement Framework for Translation and Interpretation Services?

8b If you do use interpreters from the National Procurement Framework for Translation and Interpretation Services, what was the spend for 2019/20, 2020/21, 2021/22 and the first quarter of 2022/23

8c How many interpreters are your currently engaged with that are on the National Procurement Framework for Translation and Interpretation Services?

9a Do you use interpreters from the Society of Welsh Translators and Interpreters?

9b If you replied yest to question 9a, how many are you engaged with at present, and what was the spend for 2019/20, 2020/21, 2021/22 and the first quarter of 2022/23.

9c How many interpreters are you engaged with at present that are not on the National Procurement Framework for Translation and Interpretation Services nor are they members of the Society of Welsh Translators?

9d If you’re engaging interpreters that are not on the National Procurement Framework for Translation and Interpretation Services and are not members of the Society of Welsh Translators and Interpreters, how much was your spend for interpreters in this category for 2019/20, 2020/21, 2021/22 and the first quarter of 2022/23?

10a Do you use a translation memory software, if so please detail:

which software you use;

how many licences you hold;

cost per licence per year

Please acknowledge my request and I expect to hear from you within the 20 working days allocated to requests to Public Authorities.

Yours faithfully,

Ffion Davies

FOI VUNHST, Velindre NHS Trust

Dear Ms Davies, thank you for your request for the following information which we received on 14th September 2022.

1. How many members of staff do you employ to translate (Welsh-English-Welsh)?

2. What is the annual cost of employing senior translators and translators within your organisation?

3a. Do you employ translators on a bank basis?

3b. If you do employ translators on a bank basis, what was your annual spend for, 2019/20, 2020/21, 2021,22 and the first quarter of 2022/23?

4a Do you use translation companies on the National Procurement Framework for Translation and Interpretation Services?

4b.What was your annual spend for 2019/20, 2020/21, 2021,22 and the first quarter of 2022/23 with the companies on the National Procurement Framework for Translation and Interpretation Services?

4c. How many translation companies on the National Procurement Framework for Translation and Interpretation Services are you currently engaged with?

5a. Do you use freelance translators that are members of the Society of Welsh Translators?

5b. What was your annual spend for 2019/20, 2020/21, 2021,22 and the first quarter of 2022/23 with translators that are members of the Society of Welsh Translators?

6a. Do you use freelance translators that are not on the National Procurement Framework for Translation and Interpretation services nor are members of the Society of Welsh Translators and Interpreters?

6b. If you replied ‘yes’ to question 6a, please outline your actual spend for 2019/20, 2020/21, 2021,22 and the first quarter of 2022/23?

7a. Do you use translators from other frameworks and agencies in Wales, or the UK?

7b. If you replied yes to question 7a, what was your spend for 2019/20, 2020/21, 2021/22 and the first quarter of 2022/23.

8a Do you use interpreters from the National Procurement Framework for Translation and Interpretation Services?

8b If you do use interpreters from the National Procurement Framework for Translation and Interpretation Services, what was the spend for 2019/20, 2020/21, 2021/22 and the first quarter of 2022/23

8c How many interpreters are your currently engaged with that are on the National Procurement Framework for Translation and Interpretation Services?

9a Do you use interpreters from the Society of Welsh Translators and Interpreters?

9b If you replied yest to question 9a, how many are you engaged with at present, and what was the spend for 2019/20, 2020/21, 2021/22 and the first quarter of 2022/23.

9c How many interpreters are you engaged with at present that are not on the National Procurement Framework for Translation and Interpretation Services nor are they members of the Society of Welsh Translators?

9d If you’re engaging interpreters that are not on the National Procurement Framework for Translation and Interpretation Services and are not members of the Society of Welsh Translators and Interpreters, how much was your spend for interpreters in this category for 2019/20, 2020/21, 2021/22 and the first quarter of 2022/23?

10a Do you use a translation memory software, if so please detail:

which software you use;

how many licences you hold;

cost per licence per year

We will now begin to process your request and will respond as soon as we are able. We aim to provide a full response within the 20 working days from the date of your request in line with FOI legislation.

Should our response to your request breach the statutory timeframe and you remain unhappy with our response you have the right to complain to the Information Commissioners Office and you can contact them at -

Information Commissioner's Office - Wales
2nd Floor,
Churchill House,
Churchill Way,
Cardiff,
CF10 2HH
Telephone: 0330 414 6421
email: [email address]
Kinds regards,
Velindre University NHS Trust
2, Charnwood Court
Heol Billingsley
Parc Nantgarw
Cardiff
CF15 7QZ

Kind regards

Ian Bevan
Head of Information Governance
Velindre University NHS Trust

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Dear FOI VUNHST,

Please can you provide me with a response to the FOI I requested.

The closing date for a response was yesterday, 13th October 2022.

Yours sincerely,

Ffion Davies

FOI VUNHST, Velindre NHS Trust

Dear Ms Davies

Request under FOI – CORP 2022 - 131

I am writing to advise that due to the length and complex nature of the request we are still in the process of collating the information you have requested below.

We apologise for any inconvenience this may cause, we do remain committed to responding to your request and aim to provide you with a Trust response by 31/10/2022.

Your Request,

1. How many members of staff do you employ to translate (Welsh-English-Welsh)?
2. What is the annual cost of employing senior translators and translators within your organisation?
3a. Do you employ translators on a bank basis?
3b. If you do employ translators on a bank basis, what was your annual spend for, 2019/20, 2020/21, 2021,22 and the first quarter of 2022/23?
4a Do you use translation companies on the National Procurement Framework for Translation and Interpretation Services?
4b.What was your annual spend for 2019/20, 2020/21, 2021,22 and the first quarter of 2022/23 with the companies on the National Procurement Framework for Translation and Interpretation Services?
4c. How many translation companies on the National Procurement Framework for Translation and Interpretation Services are you currently engaged with?
5a. Do you use freelance translators that are members of the Society of Welsh Translators?
5b. What was your annual spend for 2019/20, 2020/21, 2021,22 and the first quarter of 2022/23 with translators that are members of the Society of Welsh Translators?
6a. Do you use freelance translators that are not on the National Procurement Framework for Translation and Interpretation services nor are members of the Society of Welsh Translators and Interpreters?
6b. If you replied ‘yes’ to question 6a, please outline your actual spend for 2019/20, 2020/21, 2021,22 and the first quarter of 2022/23?
7a. Do you use translators from other frameworks and agencies in Wales, or the UK?
7b. If you replied yes to question 7a, what was your spend for 2019/20, 2020/21, 2021/22 and the first quarter of 2022/23.
8a Do you use interpreters from the National Procurement Framework for Translation and Interpretation Services?
8b If you do use interpreters from the National Procurement Framework for Translation and Interpretation Services, what was the spend for 2019/20, 2020/21, 2021/22 and the first quarter of 2022/23
8c How many interpreters are your currently engaged with that are on the National Procurement Framework for Translation and Interpretation Services?
9a Do you use interpreters from the Society of Welsh Translators and Interpreters?
9b If you replied yes to question 9a, how many are you engaged with at present, and what was the spend for 2019/20, 2020/21, 2021/22 and the first quarter of 2022/23.
9c How many interpreters are you engaged with at present that are not on the National Procurement Framework for Translation and Interpretation Services nor are they members of the Society of Welsh Translators?
9d If you’re engaging interpreters that are not on the National Procurement Framework for Translation and Interpretation Services and are not members of the Society of Welsh Translators and Interpreters,
how much was your spend for interpreters in this category for
2019/20,
2020/21,
2021/22
and the first quarter of 2022/23?
10a Do you use a translation memory software, if so please detail:
which software you use;
how many licences you hold;
cost per licence per year

Should you not be satisfied with the process for supplying the requested information, you have a right to complain and request a review. You should forward your complaint to:-

Mr Ian Bevan via [Velindre NHS Trust request email]
Head of Information Governance
Velindre University NHS Trust
2, Charnwood Court
Heol Billingsley
Parc Nantgarw
Cardiff / Caerdydd
CF15 7QZ
Tel / Ffon - 029 20196161

Should you wish to take your complaint further, if you are still unhappy with the decision after review, you can contact the:-

Information Commissioner's Office - Wales 2nd Floor, Churchill House, Churchill Way, Cardiff, CF10 2HH
Telephone: 0330 414 6421
email: [email address]

In the meantime if you have any queries then please contact us at the below address.

Yours sincerely

Velindre University NHS Trust
Ymddiriedolaeth GIG Prifysgol Felindre
2 Cwrt Charnwood
Heol Billingsley
Parc Nantgarw
Caerdydd
CF15 7QZ
A wnewch chi ystyried yr amgylchedd cyn argraffu’r neges hon Please consider the environment before printing this email

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FOI VUNHST, Velindre NHS Trust

1 Attachment

Dear Ms Davies

Request under Freedom of Information Act 2000

Thank you for your request for information regarding Welsh Language Translations within Velindre University NHS Trust, which we received on 14/09/2022. Please find attached the Velindre University NHS Trust response.

Kind regards,

Velindre University NHS Trust
Ymddiriedolaeth GIG Prifysgol Felindre
2 Cwrt Charnwood
Heol Billingsley
Parc Nantgarw
Caerdydd
CF15 7QZ
 A wnewch chi ystyried yr amgylchedd cyn argraffu’r neges hon
Mae Ymddiriedolaeth GIG Prifysgol Felindre yn hapus i dderbyn gohebiaeth yn Gymraeg neu’r Saesneg. Ni fydd derbyn gohebiaeth yn Gymraeg yn achosi unrhyw oedi.

A fyddech cystal â gwneud eich anghenion Iaith yn glir i ni ar ôl derbyn yr e-bost hwn a gallwn gynllunio ein Cyfathrebu yn unol â hynny. 

 Please consider the environment before printing this email
Velindre University NHS Trust is happy to receive communication in Welsh or English.   Receiving Welsh language Communication will not lead to any delay.

Please make your language preference clear to us upon receipt of this email and we can plan our communication accordingly. 

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We don't know whether the most recent response to this request contains information or not – if you are Ffion Davies please sign in and let everyone know.