Welsh Gender Service

Charlie Smith made this Freedom of Information request to Cardiff and Vale University Health Board Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Cardiff and Vale University Health Board,

I am requesting the following information regarding the Welsh Gender Service;

1. How many referrals were received for the Welsh Gender Service in the first quarter of this year (between 1st January to 31st March 2024 inclusive) and the second quarter of this year (between 1st April to 30th June 2024 inclusive)?

2. How many initial assessments were carried out for the Welsh Gender Service in the first quarter of this year (between 1st January to 31st March 2024 inclusive) and the second quarter of this year (between 1st April to 30th June 2024 inclusive)?

3. How many follow up assessments were carried out for the Welsh Gender Service in the first quarter of this year (between 1st January to 31st March 2024 inclusive) and the second quarter of this year (between 1st April to 30th June 2024 inclusive)?

4. What was the average (mean) time in weeks between referral and initial assessment for patients in the Welsh Gender Service in the first quarter of this year (between 1st January to 31st March 2024 inclusive) and the second quarter of this year (between 1st April to 30th June 2024 inclusive)?

5. What was the average (mean) time in weeks between initial assessment and follow up assessment for patients in the Welsh Gender Service in the first quarter of this year (between 1st January to 31st March 2024 inclusive) and the second quarter of this year (between 1st April to 30th June 2024 inclusive)?

6. What is the current provision of doctors in hours for the Welsh Gender Service?

7. As of 1st August 2024, what is the latest referral month for the provision of initial appointments at the Welsh Gender Service?

8. As of 1st August 2024, what is the latest referral month for the provision of follow up appointments at the Welsh Gender Service?

9. If there are any plans to tackle the waiting time and improve service provision.

Yours faithfully,

Charlie Smith

FOI Requests (Cardiff and Vale UHB - Information Governance), Cardiff and Vale University Health Board

Diolch i chi am gysylltu ag ymholiadau Rhyddid Gwybodaeth BIP Caerdydd a'r
Fro. Mae hon yn neges a gynhyrchir yn awtomatig i gydnabod derbyn eich
neges.

Os ydych yn cyflwyno cais am wybodaeth o dan y Ddeddf Rhyddid Gwybodaeth,
bydd eich cais yn cael ei brosesu yn unol â'r Ddeddf a bydd ymateb pellach
yn cael ei gyhoeddi maes o law gan dîm Llywodraethu Gwybodaeth y BIP.

[1]Os yw'ch cais am fynediad at gofnodion meddygol, bydd eich cais nawr yn
cael ei brosesu gan dîm Mynediad at Gofnodion y BIP ([email
address]). Bydd yr adran Mynediad at Gofnodion yn cysylltu â chi'n
uniongyrchol i gael rhagor o wybodaeth a phrosesu eich cais. Nid oes angen
i chi gysylltu â nhw yn y cyfamser.

 

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If you are submitting a request for information under the Freedom of
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If your request is for access to medical records, your request will now be
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AccessToRecords will contact you directly to obtain further information
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Prifysgol Caerdydd a’r Fro roi cyhoeddusrwydd i gynnwys unrhyw ebost neu
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FOI Requests (Cardiff and Vale UHB - Information Governance), Cardiff and Vale University Health Board

Dear Charlie Smith,

I am writing in response to your e-mail below requesting information from Cardiff and Vale University Health Board (the UHB) under the Freedom of Information Act 2000.

The Freedom of Information Act 2000 gives individuals the right to access official information. The Act allows the right to request any recorded information held by a public authority, such as Cardiff and Vale UHB. A request can be made for any information it is thought a public authority may hold. The right only covers recorded information which includes information held on computers, in emails and in printed or handwritten documents as well as images, video and audio recordings.

A request can take the form of a question, rather than a request for specific documents, but an authority does not have to answer your question if this would mean creating new information or giving an opinion or judgment that is not already recorded.

As you are making a request under the Freedom of Information Act the UHB will consider your request in accordance with the Act and in line with the appropriate guidance issued by the Information Commissioner as detailed below.

The UHB will:

• identify which questions amount to requests for information held on record;

• be ready to offer advice and assistance that is reasonable in the circumstances; and

• provide a response in line with the requirements of the legislation.

I would now like to confirm that your request has been forwarded to the relevant department to action. A further response will be issued in due course.

As your request is being dealt with under FoI, there is a deadline of 20 working days for response to be issued.

Yours sincerely,
William Woodings
Information Governance
Cardiff and Vale University Health Board
02920 744870

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FOI Requests (Cardiff and Vale UHB - Information Governance), Cardiff and Vale University Health Board

1 Attachment

Dear Charlie,

I am writing further to your email below requesting information from
Cardiff and Vale University Health Board (the UHB) under the Freedom of
Information Act 2000.

I can now confirm that the UHB has completed a search of its records and
has established it does hold information falling within the confines of
your request and is in a position to respond to your request. Please find
attached the information that can be disclosed which I trust is sufficient
for your purposes.

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request an internal review of our
decision, please let us know and we will refer your request to the UHB’s
Head of Corporate Governance.

If you are not content with the outcome of any complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
Information Commissioner’s Office (ICO) cannot make a decision unless you
have exhausted the complaints procedure provided by the UHB. Contact
details for the ICO can be found here:
[1]https://ico.org.uk/about-the-ico/who-we-....

Should you have any queries or need clarification on any aspect of this
response, please do not hesitate to contact me directly by responding to
this email.

Yours sincerely,

Guillaume

Guillaume Bigsby

Information Governance

Cardiff and Vale University Health Board

02920 744870

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